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Qualified Health

Business Analyst

Qualified Health, Palo Alto, California, United States, 94306

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Transform healthcare with us. At Qualified Health, we’re redefining what’s possible with Generative AI in healthcare. Our infrastructure provides the guardrails for safe AI governance, healthcare‑specific agent creation, and real‑time algorithm monitoring—working alongside leading health systems to drive real change.

This is more than just a job. It’s an opportunity to build the future of AI in healthcare, solve complex challenges, and make a lasting impact on patient care. If you’re ambitious, innovative, and ready to move fast, we’d love to have you on board.

Join us in shaping the future of healthcare.

Job Summary The Business Analyst will work closely with the Engagement Manager to deliver exceptional value to our healthcare clients through innovative AI solutions. This role is ideal for a recent graduate with strong technical aptitude and passion for generative AI applications in healthcare. The Business Analyst will be responsible for identifying, developing, and implementing custom AI solutions that address specific client needs, while supporting broader analytical initiatives and coordinating cross‑functional internal efforts. This position requires a blend of technical expertise, client interaction skills, internal collaboration abilities, and willingness to travel to understand healthcare workflows firsthand.

Key Responsibilities Customized AI Assistant Development:

Engage directly with health system employees to identify high‑value use cases

Conduct on‑site product discovery with end users, including workflow mapping, key data and document requirements, product features, and evaluation metrics

Align with stakeholders on product features, user groups, and rollout plan

Leverage the QH Assistant Builder platform to develop and evaluate AI assistants; coordinate with the engineering team on technical support as needed

Lead user training and testing; collect feedback

Coordinate communications and customer support for assistant rollout

Support Engagement Manager on account management activities, such as:

Creating presentations for regular check‑ins and executive meetings

Conducting data analysis to support use case business cases and impact analysis

Leading user training webinars for existing product deployments

Preparing monthly governance metrics for client accounts

Contribute to internal knowledge sharing through documentation of best practices and participation in team learning sessions.

Required Qualifications

Bachelor’s degree in Computer Science, Data Science, Engineering, Business Analytics, or related technical field.

Recent graduate (0‑2 years of experience) with demonstrated proficiency in generative AI technologies

Advanced understanding of GPT models, prompt engineering, and AI application development

Experience with data analysis tools and methodologies

Able to work onsite in Palo Alto 3 days/week

Ideal Experience

Hands‑on experience building custom AI applications

Familiarity with healthcare workflows, terminology, or IT systems

Previous internship or project experience in consulting, client services, or healthcare technology

Experience with data visualization and business intelligence tools

Experience working in cross‑functional team environments

Desirable Skills

Technical Proficiency:

Advanced knowledge of generative AI, machine learning concepts, and prompt engineering techniques

Communication:

Excellent verbal and written communication skills, with ability to translate technical concepts for non‑technical stakeholders and facilitate effective internal team communication

Analytical Thinking:

Strong analytical and problem‑solving abilities with attention to detail and data‑driven decision making

Client Interaction:

Comfortable engaging with healthcare professionals at all levels, from frontline staff to executives

Internal Collaboration:

Strong ability to coordinate across multiple internal teams, manage competing priorities, and build consensus

Project Coordination:

Experience with project management and methodologies to track cross‑team initiatives

Adaptability:

Flexibility to work in diverse healthcare environments and adapt solutions to varying client needs

Travel Readiness:

Willingness and ability to travel frequently to client sites for extended periods

Learning Agility:

Quick learner with curiosity about healthcare challenges and emerging AI technologies

Initiative:

Self‑motivated individual who can work independently while supporting team objectives and facilitating team collaboration

Why Join Qualified Health? This is an opportunity to join a fast‑growing company and a world‑class team, that is poised to change the healthcare industry. We are a passionate, mission‑driven team that is building a category‑defining product. We are backed by premier investors and are looking for founding team members who are excited to do the best work of their careers.

Our employees are integral to achieving our goals so we are proud to offer competitive salaries with equity packages, robust medical/dental/vision insurance, flexible working hours, hybrid work options and an inclusive environment that fosters creativity and innovation.

Our Commitment to Diversity Qualified Health is an equal opportunity employer. We believe that a diverse and inclusive workplace is essential to our success, and we are committed to building a team that reflects the world we live in. We encourage applications from all qualified individuals, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, or veteran status.

Pay & Benefits The pay range for this role is between $80,000 and $120,000, depending on skills, qualifications, experience, and location. This role is also eligible for equity and benefits.

Join our mission to revolutionize healthcare with AI. To apply, please send your resume through the application below.

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