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Dimension Hospitality

General Manager

Dimension Hospitality, Miami, Florida, us, 33222

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General Manager – Dimension Hospitality Join to apply for the

General Manager

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Dimension Hospitality .

Job Location : Miami, FL 33126

Position Type : Full Time

Salary Range : $125,000.00 – $145,000.00 per year

Job Shift : Day

Job Purpose :

To manage a hotel’s operation and maintain established cost and quality standards in order to ensure superior service and maximize profits.

Key Responsibilities

Oversee all aspects of hotel operations, including front desk, housekeeping, and food and beverage services.

Ensure guest satisfaction by addressing inquiries, resolving complaints, and providing personalized service.

Manage and train hotel staff, fostering a positive and productive work environment.

Develop and implement operational policies and procedures to enhance efficiency and service quality.

Monitor financial performance, including budgeting, forecasting, and cost control measures.

Collaborate with marketing teams to promote the hotel and increase occupancy rates.

Ensure compliance with health and safety regulations and maintain a clean and safe environment for guests and staff.

Other duties as assigned.

Job Skills

Computer skills – word processing, spreadsheet, and familiarity with brand‑specific property management system(s).

Excellent communication, presentation, organization, time‑management, and listening skills.

Analytical skills for measuring business potential and value to the hotel.

Ability to interact successfully with all levels of customers and hotel management.

Management Activities

Interview, select, and train associates.

Set and adjust associates’ rates of pay and hours of work.

Direct the work of associates.

Appraise associates’ productivity and efficiency to recommend promotions or other changes in status.

Handle associate complaints and discipline or discipline associates as appropriate.

Plan the work and determine techniques and materials to be used.

Control the flow and distribution of materials or merchandise and supplies.

Provide safety and security to employees and the property.

Plan and control the budget.

Monitor or implement legal compliance measures.

Discretion & Independent Judgment

Develop new programs that result in increased guest satisfaction and operational excellence.

Prepare the annual hotel budget.

May deviate from established procedures to modify strategies that enhance revenues effectively.

Investigate complaints and maintain product and service quality standards by initiating corrective action.

Develop short‑term and long‑term financial and operational plans for the hotel that support overall company objectives.

Physical Requirements

Ability to speak and hear in English; close and distance vision.

Frequent with some walking and standing; frequently lifts/carries up to 10 lbs.

Requires manual dexterity and gross motor skills with frequent use of bi‑manual dexterity and fine motor skills.

Walk extended distances and work overtime or irregular hours.

Working Conditions

Continually works in normal office conditions, in close proximity to others.

Qualifications

Education:

Bachelor’s degree in Hotel Management or a related field is preferred.

Experience (Required):

Minimum 3‑5 years of experience as a General Manager in a branded hotel (Marriott/Hilton/Hyatt) with a strong background in operations, sales and marketing.

Licenses/Certifications:

Possess a valid driver’s license and be able to drive to customer appointments.

Equal Opportunity Employer Dimension Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Referrals increase your chances of interviewing at Dimension Hospitality by 2x.

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