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TikTok

Technical PMO Lead, Global E-commerce Engineering

TikTok, San Jose, California, United States, 95199

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Technical PMO Lead, Global E-commerce Engineering Responsibilities

Lead PMO Strategy in the US: Drive project governance for the Global E-commerce tech team by establishing standardized frameworks, tools, and metrics. Oversee cross‑functional dependencies, support efficient resource planning, and ensure project execution aligns with strategic business goals.

Project Leadership & Delivery Management: Provide strategic guidance and support to project managers across teams. Foster collaboration between Product, Engineering, and Business stakeholders; serve as a key liaison to senior leaders to ensure transparency, accountability, and outcome‑driven execution.

Execution of Core Project Management Activities:

Develop and maintain project schedules with clearly defined milestones.

Track progress, identify and mitigate risks, and proactively remove blockers.

Lead Agile/Scrum teams as a Scrum Master or Agile coach.

Ensure the smooth and timely release of products and applications to market.

Culture & Team Development: Promote and embody the team’s culture and values; encourage a results‑oriented, collaborative, and inclusive work environment. Contribute to continuous improvement of project delivery practices and support the growth of project management capabilities across the organization.

Qualifications

Minimum Qualifications:

Bachelor degree or above with 5+ years of experience in program or project management, including 3+ years in a PMO or leadership role.

Proven track record of managing complex, cross‑functional programs in fast‑paced environments.

Demonstrated ability to lead large‑scale initiatives from end to end, applying both strategic oversight and execution.

Demonstrated ability to influence without direct authority and drive alignment across diverse teams with potentially conflicting priorities.

Strong analytical and problem‑solving skills, with a data‑driven approach to decision‑making.

Preferred Qualifications:

Experience in e‑commerce, content commerce, or live‑streaming platforms.

Success managing global programs in large, matrixed, and dynamic organizations.

Professional certifications such as PMP, PMI‑ACP, CSM, or SAFe are highly desirable.

Technical background or experience in software/technology organizations is a strong plus.

About TikTok TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. The company’s global headquarters are in Los Angeles and Singapore, with offices worldwide. TikTok’s culture embraces curiosity, humility, and a desire to make an impact in a rapidly growing tech company.

Diversity & Inclusion: TikTok is committed to creating an inclusive space where employees are valued for their unique perspectives. We celebrate diverse voices and foster an environment that reflects the many communities we reach.

Job Information Compensation: $204,000 – $403,200 annually (base salary). Additional compensation may include discretionary bonuses, incentives, and restricted stock units. Benefits include medical, dental, vision, 401(k) with company match, paid parental leave, disability coverage, life insurance, wellbeing benefits, 10 paid holidays, 10 paid sick days, and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

Location: Los Angeles County (unincorporated). Qualified applicants with arrest or conviction records will be considered in compliance with relevant laws.

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