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Pyramid Global Hospitality

General Manager

Pyramid Global Hospitality, Bishop, Texas, United States, 78343

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Pyramid Global Hospitality Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships. About Our Property

Welcome to Wayfinder Bishop, nestled in the scenic beauty of Bishop, CA. With 87 inviting guest rooms and 600 sq ft of flexible meeting space, our inn is not just a workplace—it's a cozy retreat with a touch of Bishop's charm. As a member of the Pyramid Global family, you'll enjoy perks like a 401k with a company match and recognition programs tailored to celebrate your dedication. What You Will Have An Opportunity To Do

Come grow with us at this beautiful independent lifestyle hotel in Bishop, CA! Pyramid Global is an international leader in hospitality and a place you can grow your career internally. We offer competitive salaries, bonus potential, matching 401k, medical, dental, vision, and PTO, along with many other benefits. Responsibilities

As the General Manager, you will be responsible for the overall operations, strategy, and growth of the hotel. This role requires a hands‑on approach, strong leadership, strategic thinking, and exceptional management skills to ensure the inn's success in delivering exceptional guest experiences, maintaining operational efficiency, and achieving financial goals. Strategic Leadership

Develop and execute a comprehensive strategic plan to drive the hotel's growth and profitability. Identify market trends, customer preferences, and competitive landscape to make informed business decisions. Set long‑term goals and objectives for the inn and work towards achieving them. Team Leadership

Lead a small but diverse team, fostering a collaborative and motivated work environment. Provide guidance, mentoring, and development opportunities to team members. Encourage teamwork and open communication across all departments. Operations Management

Oversee all operational departments including front office, housekeeping, F&B, and more. Ensure smooth day‑to‑day operations by implementing efficient processes and procedures. Monitor service quality to maintain the highest standards of guest satisfaction. Financial Management

Create and manage the inn's budget, allocating resources appropriately to various departments. Monitor financial performance, analyze variances, and implement corrective actions as needed. Drive revenue generation through strategic pricing, upselling, and innovative offerings. Guest Experience

Foster a guest‑centric culture throughout the inn, prioritizing personalized service and exceptional experiences. Address guest concerns and feedback promptly, striving for continuous improvement. Implement initiatives to enhance guest satisfaction and loyalty. Facilities Management

Ensure the maintenance and enhancement of the hotel's physical assets, including accommodations, amenities, and common areas. Implement sustainability initiatives to minimize the hotel's environmental impact. Regulatory Compliance

Stay updated on local and national regulations related to the hospitality industry and ensure the hotel's compliance. Maintain health and safety standards for guests and staff. Our Culture

At Pyramid Global, we value, support, and recognize the unique contributions of each team member. Our culture fosters growth and collaboration, encouraging excellence and exploration in every role. We focus on delivering personalized, memorable experiences for our associates, guests, and communities. Our Values

People First: A talented, diverse, and passionate team working together with respect. Integrity: Honesty and accountability to ourselves and colleagues. Excellence: Surpassing expectations through dedication and innovation. Qualifications

A proven track record as a successful leader as a hotel or resort General Manager. A minimum of 5 years of hospitality experience showing progressive growth. A college degree or a combination of education and experience equivalent to a college degree, preferably in Hospitality or Travel & Tourism Management. Independent high end lifestyle hotel experience preferred. Exceptional leadership and communication skills. Problem‑solving abilities and critical thinking skills. The flexibility to adapt to varying shifts, including weekends and holidays. A commitment to maintaining a positive and organized work environment. Compensation

$115,000.00 $125,000.00 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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