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Ohio Valley Hospice

Executive Director

Ohio Valley Hospice, Cincinnati, Ohio, United States, 45208

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Executive Director

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Ohio Valley Hospice .

Locations: Cincinnati, Troy and Xenia, OH. Schedule: Monday-Friday 8AM-5PM.

The Executive Director is responsible for the overall performance of all company operations under their supervision. They implement company policies and procedures, the strategic plan, and quality‑assurance initiatives. They will drive financial performance through superior service delivery recognized by both external and internal stakeholders, provide leadership support and tools to operations to meet established goals, and act as a liaison with government officials, provider associations, and the leadership team.

Responsibilities

Reviews operation’s performance/support needs with executive management.

Analyzes operations and branch staff for alignment with, and promotion of, BrightSpring’s vision, mission, and values.

Leads all operations under their supervision to maximize revenue and EBITDA.

Evaluates and implements corrective action plans to improve the financial performance of each operation that is not meeting its financial targets.

Participates in the development of annual budgets and operational plans.

Provides operations with leadership support and tools to meet established goals.

Builds business, increases sales to meet or exceed goals.

Reviews sales plans and consults with the corporate sales team regarding implementation strategies.

Evaluates potential growth opportunities through expanding services.

Coordinates training staff on systems, standard processes, company policies and procedures.

Provides leadership support and guidance to operations experiencing performance issues or administrative vacancies by implementing standard processes to improve service delivery and outcomes.

Establishes relationships and functions as a liaison between operations and the executive leadership team.

Assesses processes and performance.

Effectively leads and deploys the resources of the core team (QAM, HRS, etc.) as required to support operations.

Assists with process implementation geared to improve performance goals.

Provides support and supervision to operations with branch manager vacancies.

Ensures each service site develops and fully implements a targeted recruitment and retention plan by partnering with HR and talent acquisition.

Other duties as assigned.

Qualifications

Bachelor’s degree in Human Services, Business or a related field; master’s degree preferred.

Three to five years or more of progressively responsible experience with proven ability to effectively manage operations, systems, processes, and people.

Three or more years of supervisory experience with at least five direct reports.

Outstanding organization and leadership abilities.

Excellent communication (oral and written) and public speaking skills.

Experience in home care or related healthcare field preferred.

Proficiency in technology and all Microsoft Office solutions.

Working knowledge of federal, state, and local regulations in the business area they are responsible for.

Excellent customer service skills.

Knowledge or previous experience working in an office setting with computers, phones, and related tasks.

Ability to travel 25–50% or as needed.

About Our Line Of Business At Ohio Valley Hospice, our primary ambition is to bring first‑class care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice services, thoughtfully tailored to the individual needs of patients and families. Ohio Valley Hospice, an affiliate of BrightSpring Health Services, is grounded in a foundational commitment to providing exceptional patient care and championing our agency leadership and teams. We are proud to have expert clinicians and caregivers on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information, please visit www.ohiovalleyhospice.com. Follow us on Facebook and LinkedIn.

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