Convene
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General Manager
role at
Convene .
Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality‑driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you’re interested in creating inspiring moments of connection, consider joining our team.
General Manager Convene Hospitality Group is seeking an experienced and dynamic General Manager to spearhead the opening and ongoing operation of Convene 555 Broadway, a vibrant new 32,000 sq. ft. venue in the iconic SoHo neighborhood. As the General Manager, you will be directly responsible for establishing and driving the success of our conference, workplace, and amenity services, ensuring the delivery of a premium, values‑driven hospitality experience from day one. This role reports to the Area Director of Operations.
Location & Facility
Location: SoHo neighborhood, New York City, within the landmarked Scholastic Building
Size: 32,000 square feet
Capacity: Full venue buyout capacity of just over 450 guests
Spaces: Features seven unique meeting and event spaces, including a main hall, breakout spaces, a boardroom, and galleries for networking and receptions
Key Amenities: Offers a white box space for branding, in‑house catering with customization, in‑room AV technology supported by an on‑site team, and dedicated hospitality resources. It is also easily accessible via public transportation
What You’ll Do
Comply with Convene Hospitality Group standards and protocols to deliver a premium hospitality experience
Effectively communicate via verbal and written correspondence with all levels of employees and clients; exhibiting GRIT in all interactions
Work dynamically and prioritize departmental functions to meet deadlines
Approach all encounters with guests and employees in an attentive, friendly, courteous and service‑oriented manner
Oversee and coordinate the setup and execution of all functions with the Service, Production, Technology, Workplace and Culinary departments at either single locations or multi‑unit complexed locations
Coach, mentor and develop all levels of employees at your location(s)
Maximize efforts towards productivity by identifying problem areas and implementing solutions
Responsible for overseeing the Property teams including hiring, staffing, scheduling, training, payroll, and conducting performance reviews in accordance with Convene standards
Ensure and maintain the cleanliness and physical state of all conference, workplace and/or amenity spaces
Attend and run meetings in accordance to Convene Hospitality Group meeting cadence, running efficient and productive agendas. Oversee daily and weekly PEO meetings as well as weekly staff meetings
Responsible for controlling and maintaining all service equipment, communicating with facilities management and outside vendors to ensure all equipment remains in working order
Create and maintain positive relationships with building management
Work with sales manager and other conference planning manager to ensure accuracy of Salesforce
Develop client relationships to ensure a successful event
Oversee Production, Technology, and Workplace team and ensure proper planning, upselling, detailing, proper room blocks, and professional communication to clients
Build relationships with all local competitors and surrounding businesses
Work closely with Sales, Revenue, Finance and Corp Ops on monthly P&L review, monthly forecasting and during annual budget process
Responsible for driving impactful financial decisions that positively impact the monthly P&L results and present out through Monthly, Quarterly, and Year End Operational Reporting
Working cross functionally throughout the organization to create and execute strategic planning for the betterment of the operation
Confirm that all payroll reports are accurate prior to approval and that all employees are compensated properly for their time
What We Look For
Minimum 3 years’ experience in hospitality, including previous supervisory experience
Ability to lead and develop other team members
Ability to work effectively with clients
Flexible and long hours sometimes required
Ability to move, lift, carry, push, pull and place objects up to 25 pounds without assistance
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
Ability to stand, sit, or walk for an extended period of time
Compensation Base Salary:
$100,000 – $110,000 Annual incentive performance bonus plan
also available.
We’re Here For You
Health & Wellness: Day‑one health coverage for you and your family, 24/7 virtual care, emotional well‑being support, and fertility & family planning benefits
Time Off & Balance: Generous PTO, your birthday off, paid parental leave, and a year‑end holiday closure to recharge
Financial Growth: 401(k) with company match and support for education, courses, and certifications
Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones
Community & Impact: Volunteer and give‑back opportunities, and the chance to make a real impact in the work you do
Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.
#J-18808-Ljbffr
General Manager
role at
Convene .
Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality‑driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you’re interested in creating inspiring moments of connection, consider joining our team.
General Manager Convene Hospitality Group is seeking an experienced and dynamic General Manager to spearhead the opening and ongoing operation of Convene 555 Broadway, a vibrant new 32,000 sq. ft. venue in the iconic SoHo neighborhood. As the General Manager, you will be directly responsible for establishing and driving the success of our conference, workplace, and amenity services, ensuring the delivery of a premium, values‑driven hospitality experience from day one. This role reports to the Area Director of Operations.
Location & Facility
Location: SoHo neighborhood, New York City, within the landmarked Scholastic Building
Size: 32,000 square feet
Capacity: Full venue buyout capacity of just over 450 guests
Spaces: Features seven unique meeting and event spaces, including a main hall, breakout spaces, a boardroom, and galleries for networking and receptions
Key Amenities: Offers a white box space for branding, in‑house catering with customization, in‑room AV technology supported by an on‑site team, and dedicated hospitality resources. It is also easily accessible via public transportation
What You’ll Do
Comply with Convene Hospitality Group standards and protocols to deliver a premium hospitality experience
Effectively communicate via verbal and written correspondence with all levels of employees and clients; exhibiting GRIT in all interactions
Work dynamically and prioritize departmental functions to meet deadlines
Approach all encounters with guests and employees in an attentive, friendly, courteous and service‑oriented manner
Oversee and coordinate the setup and execution of all functions with the Service, Production, Technology, Workplace and Culinary departments at either single locations or multi‑unit complexed locations
Coach, mentor and develop all levels of employees at your location(s)
Maximize efforts towards productivity by identifying problem areas and implementing solutions
Responsible for overseeing the Property teams including hiring, staffing, scheduling, training, payroll, and conducting performance reviews in accordance with Convene standards
Ensure and maintain the cleanliness and physical state of all conference, workplace and/or amenity spaces
Attend and run meetings in accordance to Convene Hospitality Group meeting cadence, running efficient and productive agendas. Oversee daily and weekly PEO meetings as well as weekly staff meetings
Responsible for controlling and maintaining all service equipment, communicating with facilities management and outside vendors to ensure all equipment remains in working order
Create and maintain positive relationships with building management
Work with sales manager and other conference planning manager to ensure accuracy of Salesforce
Develop client relationships to ensure a successful event
Oversee Production, Technology, and Workplace team and ensure proper planning, upselling, detailing, proper room blocks, and professional communication to clients
Build relationships with all local competitors and surrounding businesses
Work closely with Sales, Revenue, Finance and Corp Ops on monthly P&L review, monthly forecasting and during annual budget process
Responsible for driving impactful financial decisions that positively impact the monthly P&L results and present out through Monthly, Quarterly, and Year End Operational Reporting
Working cross functionally throughout the organization to create and execute strategic planning for the betterment of the operation
Confirm that all payroll reports are accurate prior to approval and that all employees are compensated properly for their time
What We Look For
Minimum 3 years’ experience in hospitality, including previous supervisory experience
Ability to lead and develop other team members
Ability to work effectively with clients
Flexible and long hours sometimes required
Ability to move, lift, carry, push, pull and place objects up to 25 pounds without assistance
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
Ability to stand, sit, or walk for an extended period of time
Compensation Base Salary:
$100,000 – $110,000 Annual incentive performance bonus plan
also available.
We’re Here For You
Health & Wellness: Day‑one health coverage for you and your family, 24/7 virtual care, emotional well‑being support, and fertility & family planning benefits
Time Off & Balance: Generous PTO, your birthday off, paid parental leave, and a year‑end holiday closure to recharge
Financial Growth: 401(k) with company match and support for education, courses, and certifications
Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones
Community & Impact: Volunteer and give‑back opportunities, and the chance to make a real impact in the work you do
Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.
#J-18808-Ljbffr