Convene Conference Centers
Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.
General Manager Convene Hospitality group is seeking an experienced and dedicated General Manager to lead operations at our premier Convene 810 Seventh Avenue location. Reporting directly to the Area Director of Operations, the General Manager will have full accountability for the day-to-day success and strategic management of this critical venue.
What You’ll Do:
Comply with Convene standards and protocols to deliver premium hospitality experience
Effectively communicate via verbal and written correspondence with all level of employees and clients; exhibiting GRIT in all interactions
Work dynamically and prioritize departmental functions to meet deadlines
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
Oversee and coordinate the setup and execution of all functions with the Service, Production, Technology, Workplace and Culinary departments at either single locations or multi-unit complexed locations
Coach, mentor and develop all level of employees at your location(s)
Maximize efforts towards productivity by identifying problem areas and implementing solutions
Responsible for overseeing the Property teams including hiring, staffing, scheduling, training, payroll, and conducting performance reviews in accordance with Convene standards
Ensure and maintain the cleanliness and physical state of all conference, workplace and/or amenity spaces
Attend and run meetings in accordance to Convene meeting cadence, running efficient and productive agendas. Oversee daily and weekly PEO meetings as well as weekly staff meetings
Responsible for controlling and maintaining all service equipment, communicating with facilities management and outside vendors to ensure all equipment remains in working order.
Create and maintain positive relationships with building management
Work with sales manager and other conference planning manager to ensure accuracy of Salesforce
Develop client relationships to ensure a successful event
Oversee Production, Technology, and Workplace team and ensure proper planning, upselling, detailing, proper room blocks, and professional communication to clients
Build relationships with all local competitors and surrounding businesses
Work closely with Sales, Revenue, Finance and Corp Ops on monthly P&L review, monthly forecasting and during annual budget process
Responsible for driving impactful financial decisions that positively impact the monthly P&L results and present out through Monthly, Quarterly, and Year End Operational Reporting
Working cross functionally throughout the organization to create and execute strategic planning for the betterment of the operation
Confirm that all payroll reports are accurate prior to approval and that all employees are compensated properly for their time
What We Look For:
Minimum 3 years’ experience in hospitality, including previous supervisory experience
Ability to lead, develop other team members
Ability to work effectively with clients
Flexible and long hours sometimes required
Ability to move, lift, carry, push, pull and place objects up to 25 pounds without assistance
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
Ability to stand, sit, or walk for an extended period of time
Compensation: Base Salary - Salary Min: $95,000 Salary Max: $105,000
This role is also eligible for Convene's annual incentive performance bonus plan.
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Benefits: Here’s what you can expect:
Health & Wellness:
Day‑one health coverage for you and your family, 24/7 virtual care, emotional well‑being support, and fertility & family planning benefits. Because your well‑being matters, inside and outside of work.
Time Off & Balance:
Generous PTO, your birthday off (because, of course!), paid parental leave, and a year‑end holiday closure to recharge.
Financial Growth:
401K with company match and support for education, courses, and certifications. We invest in you so you can grow personally and professionally.
Development & Recognition:
Ongoing career growth opportunities plus recognition programs to celebrate milestones.
Community & Impact:
Volunteer and give‑back opportunities, and the chance to make a real impact in the work you do.
At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you’re excited to grow, learn, and make an impact, we’d love to have you on the team.
Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.
#J-18808-Ljbffr
General Manager Convene Hospitality group is seeking an experienced and dedicated General Manager to lead operations at our premier Convene 810 Seventh Avenue location. Reporting directly to the Area Director of Operations, the General Manager will have full accountability for the day-to-day success and strategic management of this critical venue.
What You’ll Do:
Comply with Convene standards and protocols to deliver premium hospitality experience
Effectively communicate via verbal and written correspondence with all level of employees and clients; exhibiting GRIT in all interactions
Work dynamically and prioritize departmental functions to meet deadlines
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
Oversee and coordinate the setup and execution of all functions with the Service, Production, Technology, Workplace and Culinary departments at either single locations or multi-unit complexed locations
Coach, mentor and develop all level of employees at your location(s)
Maximize efforts towards productivity by identifying problem areas and implementing solutions
Responsible for overseeing the Property teams including hiring, staffing, scheduling, training, payroll, and conducting performance reviews in accordance with Convene standards
Ensure and maintain the cleanliness and physical state of all conference, workplace and/or amenity spaces
Attend and run meetings in accordance to Convene meeting cadence, running efficient and productive agendas. Oversee daily and weekly PEO meetings as well as weekly staff meetings
Responsible for controlling and maintaining all service equipment, communicating with facilities management and outside vendors to ensure all equipment remains in working order.
Create and maintain positive relationships with building management
Work with sales manager and other conference planning manager to ensure accuracy of Salesforce
Develop client relationships to ensure a successful event
Oversee Production, Technology, and Workplace team and ensure proper planning, upselling, detailing, proper room blocks, and professional communication to clients
Build relationships with all local competitors and surrounding businesses
Work closely with Sales, Revenue, Finance and Corp Ops on monthly P&L review, monthly forecasting and during annual budget process
Responsible for driving impactful financial decisions that positively impact the monthly P&L results and present out through Monthly, Quarterly, and Year End Operational Reporting
Working cross functionally throughout the organization to create and execute strategic planning for the betterment of the operation
Confirm that all payroll reports are accurate prior to approval and that all employees are compensated properly for their time
What We Look For:
Minimum 3 years’ experience in hospitality, including previous supervisory experience
Ability to lead, develop other team members
Ability to work effectively with clients
Flexible and long hours sometimes required
Ability to move, lift, carry, push, pull and place objects up to 25 pounds without assistance
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
Ability to stand, sit, or walk for an extended period of time
Compensation: Base Salary - Salary Min: $95,000 Salary Max: $105,000
This role is also eligible for Convene's annual incentive performance bonus plan.
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Benefits: Here’s what you can expect:
Health & Wellness:
Day‑one health coverage for you and your family, 24/7 virtual care, emotional well‑being support, and fertility & family planning benefits. Because your well‑being matters, inside and outside of work.
Time Off & Balance:
Generous PTO, your birthday off (because, of course!), paid parental leave, and a year‑end holiday closure to recharge.
Financial Growth:
401K with company match and support for education, courses, and certifications. We invest in you so you can grow personally and professionally.
Development & Recognition:
Ongoing career growth opportunities plus recognition programs to celebrate milestones.
Community & Impact:
Volunteer and give‑back opportunities, and the chance to make a real impact in the work you do.
At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you’re excited to grow, learn, and make an impact, we’d love to have you on the team.
Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.
#J-18808-Ljbffr