Vitu
Vitu is a private‑equity backed (Accel‑KKR) innovative SaaS company providing cutting‑edge services to the motor vehicle industry.
The company is continuing its exponential growth and is looking for leaders and team members to support and drive its continued success.
Vitu has offices in California, Florida, Illinois, Indiana, Minnesota, Montana, New Hampshire, Oregon, Pennsylvania, Texas and Virginia.
Position Overview The Auditor is responsible for providing document handling support and verifying received paperwork according to established DMV policies and internal operation procedures.
Our Audit team is expected to give excellent customer service while adhering to Vitu policies and workflow to ensure efficiency and compliance with state titling and registration requirements.
The ideal candidate possesses excellent oral and written communication skills and strong attention to detail.
Responsibilities
Adhere to all Interstate Standard Operating Procedures to support audit efficiency and Vitu’s strategic vision.
Assist the National Registration team in reviewing title work within the timeline set in the Vitu service‑level agreement.
Audit title work against DMV policies, providing notice to customers and to state agencies as set forth by company procedures.
Provide customer support to clients by offering feedback and resolutions while utilizing the Vitu communication platform.
Work closely with the Vitu Office Manager to review key performance indicators.
Identify areas of process improvement to ensure customer satisfaction.
Required Experience
Dealership or DMV experience (preferred).
Microsoft Word, Excel, Outlook, Google Suites or equivalent.
Excellent computer skills (Mac or PC).
Strong professional written and verbal skills.
Ability to work independently as well as on a team.
Attention to detail.
Time management and multitasking ability.>
Location: Chicago, IL
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The company is continuing its exponential growth and is looking for leaders and team members to support and drive its continued success.
Vitu has offices in California, Florida, Illinois, Indiana, Minnesota, Montana, New Hampshire, Oregon, Pennsylvania, Texas and Virginia.
Position Overview The Auditor is responsible for providing document handling support and verifying received paperwork according to established DMV policies and internal operation procedures.
Our Audit team is expected to give excellent customer service while adhering to Vitu policies and workflow to ensure efficiency and compliance with state titling and registration requirements.
The ideal candidate possesses excellent oral and written communication skills and strong attention to detail.
Responsibilities
Adhere to all Interstate Standard Operating Procedures to support audit efficiency and Vitu’s strategic vision.
Assist the National Registration team in reviewing title work within the timeline set in the Vitu service‑level agreement.
Audit title work against DMV policies, providing notice to customers and to state agencies as set forth by company procedures.
Provide customer support to clients by offering feedback and resolutions while utilizing the Vitu communication platform.
Work closely with the Vitu Office Manager to review key performance indicators.
Identify areas of process improvement to ensure customer satisfaction.
Required Experience
Dealership or DMV experience (preferred).
Microsoft Word, Excel, Outlook, Google Suites or equivalent.
Excellent computer skills (Mac or PC).
Strong professional written and verbal skills.
Ability to work independently as well as on a team.
Attention to detail.
Time management and multitasking ability.>
Location: Chicago, IL
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