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Bain & Company

Senior Director, Product Management - Commercial Excellence

Bain & Company, Chicago, Illinois, United States, 60290

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Senior Director, Product Management - Commercial Excellence

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Bain & Company

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the #1 ranked consulting firm on Glassdoor’s Best Places to Work list and have maintained a spot in the top four on Glassdoor’s list since 2009.

Extraordinary teams are at the heart of our business strategy. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in an inclusive environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

WHO YOU’LL WORK WITH You’ll join the Product, Practice and Knowledge (PPK) group as part of the Commercial Excellence Practice. Over the past two decades, Bain has formalized industry and capability areas, internally known as “Practices”, which are integral to how we deliver results to clients. The Senior Director of Product Management is part of the leadership team and leads a cross‑functional team building AI/tech products in collaboration with Vector, the Core Innovation Team, and others.

WHAT YOU’LL DO Your core responsibilities will include:

AI / tech strategy and leadership

Own the outcome‑based roadmap for AI/tech products in the portfolio – grounded in client/user needs, technical constraints, and a future‑back vision

Stay on top of industry and technology trends and the competitor ecosystem, balancing what is possible with what serves the solution vision and maintaining a PoV on build / buy / partner

Role‑model continuous innovation by leading discovery efforts to test hypotheses, validate what is valuable for clients/users, and turn Bain IP and insights into tangible products and client‑facing offerings

Mentor a team of product managers, fostering a high‑performance culture

Define and execute quarterly OKRs, continuously measure and report progress, and decide on the product backlog, positioning, budgeting, pricing, and go‑to‑market strategy

Delivery and execution

Drive AI/tech innovation throughout the product lifecycle:

Ideate and discover with internal stakeholders, potential clients, and users

Test and learn with Lighthouse clients, leveraging insights to generate IP and data assets

Scale successful innovations to drive consulting revenue and client outcomes

Evolve to stay differentiated and market‑competitive

Measure and collect continuous feedback internally and externally

Deliver cross‑product strategic initiatives, reporting progress and outcomes to senior leadership

Draft business plans for new innovations that demonstrate compelling value proposition and ROI to secure internal funding

Ensure consistency with firm‑wide best practices and policies related to data governance and infrastructure

Lead demos and establish credibility with client CTOs/CDAs

Advisory and collaboration

Collaborate closely with the Global Solution Leader to:

Develop evergreen 3‑year solution strategy and plan, including a supporting technical roadmap

Make build / buy / partner decisions

Deliver offerings that clients value and that differentiate Bain in the market

Drive consulting revenue and growth for the solution

Share and leverage best practices across Bain to avoid siloed problem‑solving

ABOUT YOU

Bachelor's or Master's degree in business, technology, or a relevant field

8-10 years of product experience

Deep product intuition paired with a bias for validation and iteration

Experience building products related to the Commercial Excellence Solution

Ability to translate technical concepts, priorities, and trade‑offs for non‑technical audiences

Strong storytelling skills – rally a team, align stakeholders, and inspire users

Experience building with LLMs or other AI tools

Additional skills and experience

Ability to structure and lead complex business research and analysis in a fast‑paced environment, driving pragmatic insights

Experience working with internal and external users to deeply understand, document, analyze, and synthesize user needs into product priorities, roadmap plans, and specifications

Facility with agile product development lifecycle for digital technologies

Proven track record of building successful AI/tech products from ideation to market fit and scaling

Relevant experience or interest in digital solutions to drive business results

Personal passion for learning new technologies, market trends, and how AI will change the Commercial Excellence Solution

Advanced facilitation skills and consensus building among diverse teams

Exceptional communication skills for cross‑functional relationships and project management across multiple teams; proficiency in creating high‑quality presentations

Track record of leading diverse teams with varied skill sets and expertise

Demonstrated problem‑solving and organizational skills; self‑starter, comfortable in a remote or supervisory context

Previous consulting or advisory experience, engaging with clients and delivering value‑added solutions

Personal attributes

Entrepreneurial and at‑cause: prioritizes tasks, rallies colleagues, and embraces a “roll up the sleeves” attitude with continuous improvement focus

A servant leader: motivates and develops team members at all levels to enable their success

Future‑oriented: appetite to advocate for customers, disrupt, and innovate

Collaborative: works through others to drive results, with a broad network of relevant relationships

Fun: passionate yet humble, creating enjoyable interactions with Bainies and clients

U.S. COMPENSATION INFORMATION Compensation for this role includes base salary, annual discretionary performance bonus, 401(k) plan with an annual employer contribution based on years of service, and Bain’s best‑in‑class benefits package.

Annualized compensation ranges (good‑faith, reasonable) by location:

Texas: $188,500 – $230,500

Boston, Los Angeles, Washington DC & Washington State: $206,500 – $252,500

Atlanta: $179,500 – $219,500

Chicago: $197,500 – $241,500

New York City, San Francisco & Silicon Valley CA: $224,500 – $274,500

All other locations: commensurate with geographic market rates and individual qualifications

Annual discretionary performance bonus

Potential eligibility for other discretionary compensation

4.5% 401(k) company contribution (increasing after 3 years, 100% vested on start date)

Bain’s comprehensive benefits and wellness program includes:

100% premium coverage for employee medical, dental, and vision insurance

Generous paid time off, including parental leave, sick time, and paid holidays

Fully vested 401(k) company contribution

Paid life and long‑term disability insurance

Annual fitness reimbursement

Massachusetts Disclosure It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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