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Bain & Company

Senior Director, Product Management - Commercial Excellence

Bain & Company, Austin, Texas, us, 78716

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WHO YOU'LL WORK WITH You’ll join the Product, Practice and Knowledge (PPK) group as part of the Commercial Excellence Practice. Over the past two decades, Bain has formalized industry and capability areas, internally known as “Practices,” integral to how Bain wins and delivers results to its clients. A practice is considered a business unit of Bain. The primary role of the Practice is to drive commercial growth, build and deepen Bain’s expertise, and continually innovate to ensure Bain is best positioned to solve clients’ most pressing challenges. The Senior Director of Product Management is part of the leadership team of the Commercial Excellence Practice and leads a cross‑functional team in building AI / tech products, collaborating closely with Vector, the Core Innovation Team, among others.

WHAT YOU’LL DO AI / tech strategy and leadership

Own the outcome‑based roadmap for AI / tech products in the portfolio – grounded in client / user needs, technical constraints, and future‑back vision

Stay on top of industry and technology trends and the competitor ecosystem, balancing what's possible with what serves the Solution vision and maintaining a PoV on build / buy / partner

Role model continuous AI / tech innovation by leading discovery efforts to test hypotheses, validating what's valuable for clients / users, and turning Bain IP and insights into tangible products and client‑facing offerings

Mentor a team of product managers that lead individual innovations and build a high‑performance culture

Define and execute quarterly objectives and key results, continuously measuring and reporting on progress and direct decisions on the product backlog, positioning, budgeting, pricing, and go‑to‑market strategy

Delivery and execution

Drive AI / tech innovation throughout the product lifecycle:

Ideate + discover with internal stakeholders, potential clients and users

Test + learn with Lighthouse clients (leveraging insights to generate IP and data assets)

Scale successful innovations to drive consulting revenue and client outcomes

Evolve to stay differentiated and market competitive

Measure + collect continuous feedback internally and externally

Deliver cross‑product strategic initiatives, reporting progress and outcomes to senior leadership

Draft business plans for new innovations that demonstrate compelling value proposition and ROI to secure internal funding

Ensure consistency with firm‑wide best practices and policies related to data governance and infrastructure

Lead demos and establish credibility with client CTOs / CDAOs

Advisory and collaboration

Collaborate closely with the Global Solution Leader to:

Develop evergreen 3‑year Solution strategy and plan, including supporting technical roadmap

Make build / buy / partner decisions

Deliver offerings that clients value and that differentiate Bain in the market

Drive consulting revenue and growth for the Solution

Share and leverage best practices (process, data, tools, and otherwise) across Bain, avoiding siloed problem solving

ABOUT YOU

Bachelor's or Master's degree in business, technology, or a relevant field

8-10 years of product experience

Deep product intuition paired with a bias for validation and iteration

Experience building products related to the Commercial Excellence Solution

Ability to clearly translate technical concepts, priorities, trade‑offs for non‑technical audiences

Strong storytelling skills: you can rally a team, align stakeholders, and inspire users

Experience building with LLMs or other AI tools

Additional skills and experience

Ability to structure and lead complex business research and analysis in a fast‑paced environment, as well as the skills to drive pragmatic business insights

Experience working closely with internal and external users to deeply understand, document, analyze, and synthesize user needs into product priorities, roadmap plans, and detailed specifications

Facility / aptitude with agile product development lifecycle for digital technologies

Proven track record of building successful AI / tech products from ideation to product / market fit and scaling

Relevant experience or interest in digital solutions as a lever to drive business results

Personal passion and excitement to learn new technologies, market trends and how AI will change the Commercial Excellence Solution

Advanced skills in facilitating and fostering consensus among diverse teams

Exceptional communication skills that enable building cross‑functional relationships and managing projects across multiple teams; experience and proficiency creating high quality presentations

Demonstrated track record of leading diverse teams with a variety of skillsets and expertise

Demonstrated problem solving and organizational skills with a proven track record of being a self‑starter (comfortable with what could be a remote supervisor and team)

Previous experience in consulting or advisory roles, with a demonstrated ability to engage with clients, understand their needs, and deliver value‑added solutions

Personal attributes

Entrepreneurial and at‑cause: knows how to prioritize what needs to be done and rallies colleagues to get things accomplished; “roll up the sleeves” type of attitude, with an eye for continuous improvement

A servant leader: track record of managing high‑performing, service‑oriented team members, motivating and developing colleagues above and below their own tenure and enabling their success

Future‑oriented: appetite to advocate for the customer, disrupt and innovate

Collaborative: knows how to work with and through others to drive results and make change happen; well connected, with an extensive network of potentially relevant relationships

Fun: passionate yet humble – someone Bainies and clients enjoy interacting with

U.S. COMPENSATION INFORMATION Compensation for this role includes base salary, annual discretionary performance bonus, 401(k) plan with an annual employer contribution based on years of service, and Bain’s best‑in‑class benefits package (details listed below).

Some local governments in the United States require a good‑faith, reasonable salary range to be included in job postings for open roles.

Salary ranges by location

In Texas: $188,500–$230,500

In Boston, Los Angeles, Washington DC and Washington State: $206,500–$252,500

In Atlanta: $179,500–$219,500

In Chicago: $197,500–$241,500

In New York City, San Francisco and Silicon Valley CA: $224,500–$274,500

Placement within each range will vary based on several factors including, but not limited to, experience, education, certifications, training, and skill level.

Annual discretionary performance bonus

This role may also be eligible for other elements of discretionary compensation

4.5% 401(k) company contribution, which increases after 3 years of service and is 100% vested upon start date

Bain’s comprehensive benefits and wellness program includes:

100% premium coverage for employee medical, dental, and vision insurance

Generous paid time off, including parental leave, sick time, and paid holidays

Fully vested 401(k) company contribution

Paid life and long‑term disability insurance

Annual fitness reimbursement

For all other locations, the good‑faith, reasonable annualized full‑time salary range for this role is commensurate with competitive geographic market rates for this role and will vary based on several factors including, but not limited to, experience, education, licensure/certifications, training and skill level.

Massachusetts Disclosure It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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