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Royal Caribbean Group

Director, HR Systems Products

Royal Caribbean Group, Miami, Florida, us, 33222

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Position Summary The Director of HR Systems Products is the system business owner of HR product solutions and manages the HR Systems Delivery team. They oversee the end-to-end process of conceptualization through to system implementations and enhancements led by the Product Owners as well as provide business, system and process support to senior leadership.

Essential Duties and Responsibilities

Together with the HR Transformation team, this leader builds relationships with all business operational leaders and HR operational COEs, ensuring they always feel supported by the HR Product team.

Partners with functional groups to develop process landscape, gap analysis, product transformation plans, organizational impact analysis, and long-term change workstream strategy.

Manages project risks and successfully removes barriers or escalates risks / issues to senior leadership as needed.

Provides senior leaders with regular reports, status updates, progress etc.

Manages the prioritization of the backlog based on urgency and criticality of requirements.

Evaluates the work done by the Product Owners and development team, providing constant feedback, ensuring maximum product value in line with customer expectations and product vision.

Analyzes market and industry trends to anticipate stakeholder needs.

Manages security and environment management for enterprise HCM solutions, predominantly SAP SuccessFactors.

Reviews all technical specifications ensuring appropriate IT build based upon the business requirements

Qualifications, Knowledge and Skills

Highly strategic, proactive, and organized

Strong interpersonal skills

12+ years of operational HR experience with 3-5 years of people leadership experience

Experience in project management using AGILE, PMP, or Scrum methodology (or equivalent)

Proven track record of portfolio management across a broad range of HR process areas, systems, and workflows including but not limited to : HCM, Case Management, Learning,

Employee Engagement, Workforce Management, Recruiting, Sourcing, Compensation, and Reward

Ability to define and execute multiple detailed activity plans simultaneously

Skilled in customer facing activities covering requirements gathering, data preparation, cutover support, timeline management, and documentation preparation

Ability to communicate and work collaboratively within a team and have strong influencing skills

Ability to coach and advise senior stakeholders

Ability to conduct and facilitate workshops with business representatives, management and executives, team member resources, and external third-party groups

Ability to manage ambiguity with demonstrated confidence & credibility

Strong judgement and decision-making skills

Experience working with contemporary HR Technology platforms (e.g., Success Factors, Salesforce etc.)

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