Capital One
Senior Manager, Product Management: Premium Products & Experiences
Capital One, Mc Lean, Virginia, us, 22107
Senior Manager, Product Management: Premium Products & Experiences
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
Premium Products & Experiences creates brand defining offerings for Mainstreet, Upmarket, and Premium customers that drive sustainable growth for our business. Within PPX, the fast-growing Capital One Travel team seeks to transform the way customers book travel. Our mission is to grow and develop our product into an industry leading travel booking platform that delivers unique, differentiated benefits to our millions of customers while also powering the headline marketable benefits of our credit card products.
Responsibilities Human Centered
Partner closely with Business Analysts, Marketers, Horizontal Product, and Tech (across Travel and Card) to understand and influence the holistic Growth vision of the business
Convert this understanding into a coordinated and thoughtful path to evolve the suite of capabilities that underpin our shared marketing vision
Business Focused
Oversee the build and execution of complex, cross-functional campaigns that power Travel-related experiences that leverage our marketing infrastructure
Own and prioritize the long-term (12-18 months) product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to enable success
Define KPIs for the product, measure and track to those measures, and adjust and refine the roadmap as data dictates
Technology Driven
Have an end-to-end understanding of the product and how it fits into the larger ecosystem to anticipate impacts from changes in other parts of the business
Work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver, always looking to ensure you’re using the best tool for the job
Transformational Leadership
Challenge the status quo, chart new ways of working that position the business for efficient, fast-paced growth
Rally teams and senior stakeholders to the product vision, proactively leverage relationships throughout the ecosystem to align to the vision, and influence prioritization across partner teams
Attract and retain top talent to the team, mentor, and develop associates on their product career
We want you if you are
Intellectually Curious. You ask why, explore, are not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, hungry to learn, and a seeker of new challenges.
Communicator & Influencer. You communicate complex ideas clearly regardless of audience. You rally associates to work with you.
Do-er. Biased toward action, try things, sometimes fail. You get around roadblocks and stay focused on goals. Well organized, multitask, and prioritize work.
Passionate & Customer Focus. Care about growing others, bring them together around what’s possible. Thrill from building and shipping products, desire to connect with customers to fully understand needs.
Fearless. Big, undefined problems don't frighten you. Work at a tiny crack until you break open the whole nut. Comfortable saying no. Ambiguity doesn’t scare you; driving clarity out of ambiguity is fuel to you.
Learner. Appetite for learning new things or technologies, humbleness when asking for help.
Team Player. Enjoy diverse people, drive team toward common goal, put team before self, establish long‑lasting relationships.
Basic Qualifications
At least 5 years of experience working in Product Management
At least 2 years of people management experience
Currently has, or is in the process of obtaining one of the following with an expectation to obtain the required degree on or before the scheduled start date:
A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or related quantitative field) or an MBA with a quantitative concentration
Preferred Qualifications
Experience translating business strategy and analysis into consumer facing digital products
Experience with leveraging data infrastructure to enable customer‑facing experiences
Travel industry and/or marketing experience a plus
Salary
Richmond, VA: $175,500 - $200,300
New York, NY: $210,500 - $240,300
McLean, VA: $193,000 - $220,300
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1‑800‑304‑9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
#J-18808-Ljbffr
Premium Products & Experiences creates brand defining offerings for Mainstreet, Upmarket, and Premium customers that drive sustainable growth for our business. Within PPX, the fast-growing Capital One Travel team seeks to transform the way customers book travel. Our mission is to grow and develop our product into an industry leading travel booking platform that delivers unique, differentiated benefits to our millions of customers while also powering the headline marketable benefits of our credit card products.
Responsibilities Human Centered
Partner closely with Business Analysts, Marketers, Horizontal Product, and Tech (across Travel and Card) to understand and influence the holistic Growth vision of the business
Convert this understanding into a coordinated and thoughtful path to evolve the suite of capabilities that underpin our shared marketing vision
Business Focused
Oversee the build and execution of complex, cross-functional campaigns that power Travel-related experiences that leverage our marketing infrastructure
Own and prioritize the long-term (12-18 months) product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to enable success
Define KPIs for the product, measure and track to those measures, and adjust and refine the roadmap as data dictates
Technology Driven
Have an end-to-end understanding of the product and how it fits into the larger ecosystem to anticipate impacts from changes in other parts of the business
Work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver, always looking to ensure you’re using the best tool for the job
Transformational Leadership
Challenge the status quo, chart new ways of working that position the business for efficient, fast-paced growth
Rally teams and senior stakeholders to the product vision, proactively leverage relationships throughout the ecosystem to align to the vision, and influence prioritization across partner teams
Attract and retain top talent to the team, mentor, and develop associates on their product career
We want you if you are
Intellectually Curious. You ask why, explore, are not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, hungry to learn, and a seeker of new challenges.
Communicator & Influencer. You communicate complex ideas clearly regardless of audience. You rally associates to work with you.
Do-er. Biased toward action, try things, sometimes fail. You get around roadblocks and stay focused on goals. Well organized, multitask, and prioritize work.
Passionate & Customer Focus. Care about growing others, bring them together around what’s possible. Thrill from building and shipping products, desire to connect with customers to fully understand needs.
Fearless. Big, undefined problems don't frighten you. Work at a tiny crack until you break open the whole nut. Comfortable saying no. Ambiguity doesn’t scare you; driving clarity out of ambiguity is fuel to you.
Learner. Appetite for learning new things or technologies, humbleness when asking for help.
Team Player. Enjoy diverse people, drive team toward common goal, put team before self, establish long‑lasting relationships.
Basic Qualifications
At least 5 years of experience working in Product Management
At least 2 years of people management experience
Currently has, or is in the process of obtaining one of the following with an expectation to obtain the required degree on or before the scheduled start date:
A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or related quantitative field) or an MBA with a quantitative concentration
Preferred Qualifications
Experience translating business strategy and analysis into consumer facing digital products
Experience with leveraging data infrastructure to enable customer‑facing experiences
Travel industry and/or marketing experience a plus
Salary
Richmond, VA: $175,500 - $200,300
New York, NY: $210,500 - $240,300
McLean, VA: $193,000 - $220,300
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1‑800‑304‑9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
#J-18808-Ljbffr