Capital One
Senior Manager, Product Management: Premium Products & Experiences
Capital One, New York, New York, us, 10261
Senior Manager, Product Management: Premium Products & Experiences
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value‑creation opportunities, and driving innovative and sustainable customer experiences through technology.
Premium Products & Experiences creates brand‑defining offerings for Mainstreet, Upmarket, and Premium customers that drive sustainable growth for our business. Within PPX, the fast‑growing Capital One Travel team seeks to transform the way customers book travel. Our mission is to grow and develop our product into an industry‑leading travel booking platform that delivers unique, differentiated benefits to our millions of customers while also powering the headline marketable benefits of our credit card products.
In this role, you will sit at the forefront of Travel Growth, leading Marketing Delivery Strategy & Execution, including the build‑out of an ecosystem of personalized, triggered messaging and helping evolve the range of capabilities in our marketing toolkit to drive deeper loyalty and customer stickiness. You will serve as a lead strategist partnering with Travel Tech to advance our infrastructure and spearhead Travel’s efforts to innovate and accelerate the operational pace at which we launch campaigns.
Key Responsibilities
Partner closely with Business Analysts, Marketers, Horizontal Product, and Tech (across Travel and Card) to understand and influence the holistic Growth vision of the business.
Convert this understanding into a coordinated and thoughtful path to evolve the suite of capabilities that underpin our shared marketing vision.
Oversee the build and execution of complex, cross‑functional campaigns that power Travel‑related experiences leveraging our marketing infrastructure.
Own and prioritize the long‑term (12‑18 months) product roadmap to deliver business outcomes, ensuring all resources are aligned for success.
Define KPIs for your product and measure and track progress, refining the roadmap as data dictates.
Have an end‑to‑end understanding of your product and its ecosystem to anticipate impacts from changes elsewhere.
Work closely with tech leadership and architecture to understand trade‑offs of technical decisions and ensure the best tool for the job.
Challenge the status quo and chart new ways of working that position the business for efficient, fast‑paced growth.
Rally teams and senior stakeholders to your product vision and influence prioritization across partner teams.
Attract, retain, and mentor top talent on the team, fostering their product careers.
What We’re Looking For
Intellectually curious: ask why, explore, thrive on ambiguity, and chase new challenges.
Communicator & Influencer: translate complex ideas clearly for any audience and rally associates to work together.
Do‑er: biased toward action, persistent, organized, and able to multitask and prioritize.
Passionate & Customer Focused: drive others toward common goals and deeply understand customer needs.
Fearless: tackle big, undefined problems, comfortable saying no, and turn ambiguity into clarity.
Learner: appetite for new knowledge or technologies, with humility to ask for help.
Team Player: enjoy working with diverse people and building lasting relationships.
What This Role Can Offer You
Opportunity for variety in work across a multi‑year roadmap of product, marketing, and growth initiatives.
Visibility in a customer‑facing organization with executive support and senior stakeholder engagement.
Well‑rounded learning across product strategy, marketing, growth, finance, operations, tech, and design.
Basic Qualifications
5+ years of experience in Product Management.
2+ years of people management experience.
Currently holds, or is in the process of obtaining, a Bachelor’s or Master’s degree in a quantitative field (e.g., Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Engineering) or an MBA with a quantitative concentration.
Preferred Qualifications
Experience translating business strategy and analysis into consumer‑facing digital products.
Experience leveraging data infrastructure to enable customer‑facing experiences.
Travel industry and/or marketing experience.
Salary
Richmond, VA: $175,500 – $200,300
New York, NY: $210,500 – $240,300
McLean, VA: $193,000 – $220,300
Job Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Product Management and Marketing
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please.
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace.
Capital One will consider qualified applicants with a criminal history in compliance with applicable laws and regulations.
For technical support or questions about the recruiting process, please contact the Careers team via email.
#J-18808-Ljbffr
Premium Products & Experiences creates brand‑defining offerings for Mainstreet, Upmarket, and Premium customers that drive sustainable growth for our business. Within PPX, the fast‑growing Capital One Travel team seeks to transform the way customers book travel. Our mission is to grow and develop our product into an industry‑leading travel booking platform that delivers unique, differentiated benefits to our millions of customers while also powering the headline marketable benefits of our credit card products.
In this role, you will sit at the forefront of Travel Growth, leading Marketing Delivery Strategy & Execution, including the build‑out of an ecosystem of personalized, triggered messaging and helping evolve the range of capabilities in our marketing toolkit to drive deeper loyalty and customer stickiness. You will serve as a lead strategist partnering with Travel Tech to advance our infrastructure and spearhead Travel’s efforts to innovate and accelerate the operational pace at which we launch campaigns.
Key Responsibilities
Partner closely with Business Analysts, Marketers, Horizontal Product, and Tech (across Travel and Card) to understand and influence the holistic Growth vision of the business.
Convert this understanding into a coordinated and thoughtful path to evolve the suite of capabilities that underpin our shared marketing vision.
Oversee the build and execution of complex, cross‑functional campaigns that power Travel‑related experiences leveraging our marketing infrastructure.
Own and prioritize the long‑term (12‑18 months) product roadmap to deliver business outcomes, ensuring all resources are aligned for success.
Define KPIs for your product and measure and track progress, refining the roadmap as data dictates.
Have an end‑to‑end understanding of your product and its ecosystem to anticipate impacts from changes elsewhere.
Work closely with tech leadership and architecture to understand trade‑offs of technical decisions and ensure the best tool for the job.
Challenge the status quo and chart new ways of working that position the business for efficient, fast‑paced growth.
Rally teams and senior stakeholders to your product vision and influence prioritization across partner teams.
Attract, retain, and mentor top talent on the team, fostering their product careers.
What We’re Looking For
Intellectually curious: ask why, explore, thrive on ambiguity, and chase new challenges.
Communicator & Influencer: translate complex ideas clearly for any audience and rally associates to work together.
Do‑er: biased toward action, persistent, organized, and able to multitask and prioritize.
Passionate & Customer Focused: drive others toward common goals and deeply understand customer needs.
Fearless: tackle big, undefined problems, comfortable saying no, and turn ambiguity into clarity.
Learner: appetite for new knowledge or technologies, with humility to ask for help.
Team Player: enjoy working with diverse people and building lasting relationships.
What This Role Can Offer You
Opportunity for variety in work across a multi‑year roadmap of product, marketing, and growth initiatives.
Visibility in a customer‑facing organization with executive support and senior stakeholder engagement.
Well‑rounded learning across product strategy, marketing, growth, finance, operations, tech, and design.
Basic Qualifications
5+ years of experience in Product Management.
2+ years of people management experience.
Currently holds, or is in the process of obtaining, a Bachelor’s or Master’s degree in a quantitative field (e.g., Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Engineering) or an MBA with a quantitative concentration.
Preferred Qualifications
Experience translating business strategy and analysis into consumer‑facing digital products.
Experience leveraging data infrastructure to enable customer‑facing experiences.
Travel industry and/or marketing experience.
Salary
Richmond, VA: $175,500 – $200,300
New York, NY: $210,500 – $240,300
McLean, VA: $193,000 – $220,300
Job Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Product Management and Marketing
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please.
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace.
Capital One will consider qualified applicants with a criminal history in compliance with applicable laws and regulations.
For technical support or questions about the recruiting process, please contact the Careers team via email.
#J-18808-Ljbffr