Remote IT Service Desk Manager (CRM) - Secret Clearance

A management consulting firm is seeking an IT Service Desk Manager in Alexandria, Virginia, to coordinate service desk operations and enhance customer satisfaction for a Federal client. This remote opportunity requires a B.S. degree, ITIL certification, and experience in service desk management. Candidates must possess excellent communication and analytical skills, and an ACTIVE Secret Clearance is mandatory. Join a dynamic team to improve service effectiveness and client interactions. #J-18808-Ljbffr