Employee Relations Executive Officer

General Definition of Work The Employee Relations Executive Officer, under minimal supervision, performs senior level work with considerable decision‑making discretion facilitating and managing employee relations on behalf of the district. The work involves assisting in developing and coordinating programs and policies in human resources to address performance concerns, disciplinary action, and conflict management issues. The Employee is also responsible for interpreting existing and new personnel legislation, policies, and procedures; addressing employee complaints or concerns; and acting as a liaison to outside organizations and agencies involved in school personnel matters. The Employee performs advanced and supervisory work to carry out Board of Education policies and procedures related to a wide variety of programs and activities under the direction of the Chief of Human Resources.

Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary/Status PG 14/Full‑time, 12 months

Reports To Chief of Human Resources (CHRO)

Place of Work The normal place of work is on the premises used by Charlotte‑Mecklenburg Schools. Charlotte‑Mecklenburg Schools reserves the right to require you to work at such other place(s) as it may reasonably require from time to time.

Essential Functions

Adhere to all state, federal, and local laws, policies, and procedures

Lead, manage, supervise, and evaluate assigned staff/programs

Investigate, analyze, and formulate methods for handling special projects/reports

Manage and monitor departmental budget

Counsel principals and other supervisors, both in an advisory capacity and by providing pragmatic assistance on a variety of employee issues

Advise supervisors and employees on sensitive employee relations matters, including grievance and arbitration procedures, performance issues and disciplinary actions

Advise and assist supervisors in identifying employee relations issues and determine appropriate course of action

Manage the employee relations team to provide guidance to district administrators/supervisors with contract interpretation, investigation and advice on a full range of employee relations matters including informal and formal grievances, development of performance management plans, disciplinary issues, employee assistance referrals, and reduction in force issues

Provide information, advice and assistance to Human Resources department heads and staff regarding application of statutes, regulations, contracts and employee relations practices relating to their functional areas

Manage the process to investigate and respond to complaints from the Department of Labor, EEOC, ESC, and other agencies

Oversee and manage processes to ensure accurate management of personnel records and reporting through multiple platforms

Ensure that all Human Resources systems are fair, equitable, and adhere to state, federal, and local laws, and school board policies

Research and explain laws and legal affairs concerning employment to supervisors and employees

Advise and train managers and supervisors in best employee relations practices and strategies for managing supervisor problems and employee grievances

Collaborate with legal counsel and departments in the preparation for hearings

Prepare and recommend personnel policies and procedures that are compliant with laws and regulations governing school system employees

Attend regular and called meetings of the Board of Education as needed/required

Facilitate staff meetings and attend other related meetings as needed/required

Complete local, state, or federal surveys and reports accurately and promptly

Participate in professional development workshops and leadership training

Create an inclusive environment with positive communication/public relations

Perform related work as assigned or required

Knowledge, Skills, Abilities

Comprehensive in‑depth knowledge and understanding of the principles, practices, and procedures of public school system policies and human resources programs

Comprehensive knowledge of federal, state, and local regulatory requirements applicable to school system human resources programs and specifically employee relations

Skilled in effective use of mediation and conflict resolution techniques

Ability to maintain professional and emotional control under stress

Ability to reflect appropriate response to situations, while maintaining a professional and personal demeanor

Ability to learn and use specialized tools, equipment or software related to business needs

Ability to develop and monitor a budget

Ability to direct and evaluate the work of others

Ability to implement local, state, and federal rules, guidelines, and procedures into daily business operations

Ability to communicate effectively

Ability to reason, make judgments, and maintain effective working relationships

Ability to employ positive communication skills in all settings/mediums

Ability to problem‑solve utilizing sound judgment

Ability to maintain confidentiality regarding school system business

Ability to develop related charts, graphs, reports, and records pertaining to school planning and strategy

Ability to take initiative, work independently, and exercise sound judgement

Ability to conceptualize, initiate, monitor, and evaluate new and/or current programs

Demonstrated ability to perform detailed work, planning, risk assessments, and associated risk mitigation actions

Demonstrated ability to work effectively in a deadline‑driven, rapidly changing team environment

Education & Experience

Bachelor's degree required

Master's degree in education, human resources or related area preferred

Juris Doctor (JD) or Law degree preferred

Minimum of five (5) years' experience as school or district administrator preferred

Equivalent combination of experience and education

Special Requirements

Possess and maintain a valid Driver's License or ability to provide own transportation

Travel to school district buildings and professional meetings

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