MCS Group - USA | Your Specialist Recruitment Firm
Technical Support Engineer
MCS Group - USA | Your Specialist Recruitment Firm, San Francisco, California, United States, 94199
Senior Recruitment Consultant (Software) – USA
MCS Group – USA | Your Specialist Recruitment Firm
Location: San Francisco, CA
Base Pay Range:
$75,000/yr – $90,000/yr
Role: Technical Support Engineer for a global managed services provider supporting over 250 firms in banking and finance.
Key responsibilities include ensuring the smooth operation of trading platforms and technology infrastructure, supporting non‑technical users.
Travel: 3‑week trip to Ireland fully covered; passport required.
Note: No sponsorship, no agencies or C2C. Please do not submit candidates.
What You’ll Do:
Provide onsite technical support
to clients efficiently.
Troubleshoot and resolve
technical issues, escalating complex problems when needed.
Implement
system enhancements and upgrades
to improve performance and stability.
Carry out
routine maintenance , including software updates and configuration changes.
What You’ll Bring:
Bachelor's degree in
Computer Science, IT
or related field.
1+ year
of experience in a technical support role.
Background in a similar role.
Experience in financial services is ideal but flexible.
Excellent
communication and interpersonal skills .
Experience with
Microsoft 365, endpoint management, device deployment, and Azure .
A passion for sports, music, hiking, art, or other extracurricular interests.
Employment Details
Seniority level: Associate
Employment type: Full-time
Job function: Information Technology
Industries: Staffing and Recruiting, Information Services, Financial Services
To apply, contact the job poster directly from MCS Group – USA or apply via the link.
#J-18808-Ljbffr
Location: San Francisco, CA
Base Pay Range:
$75,000/yr – $90,000/yr
Role: Technical Support Engineer for a global managed services provider supporting over 250 firms in banking and finance.
Key responsibilities include ensuring the smooth operation of trading platforms and technology infrastructure, supporting non‑technical users.
Travel: 3‑week trip to Ireland fully covered; passport required.
Note: No sponsorship, no agencies or C2C. Please do not submit candidates.
What You’ll Do:
Provide onsite technical support
to clients efficiently.
Troubleshoot and resolve
technical issues, escalating complex problems when needed.
Implement
system enhancements and upgrades
to improve performance and stability.
Carry out
routine maintenance , including software updates and configuration changes.
What You’ll Bring:
Bachelor's degree in
Computer Science, IT
or related field.
1+ year
of experience in a technical support role.
Background in a similar role.
Experience in financial services is ideal but flexible.
Excellent
communication and interpersonal skills .
Experience with
Microsoft 365, endpoint management, device deployment, and Azure .
A passion for sports, music, hiking, art, or other extracurricular interests.
Employment Details
Seniority level: Associate
Employment type: Full-time
Job function: Information Technology
Industries: Staffing and Recruiting, Information Services, Financial Services
To apply, contact the job poster directly from MCS Group – USA or apply via the link.
#J-18808-Ljbffr