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MCS Group

Technical Support Specialist

MCS Group, San Francisco, California, United States, 94199

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Technical Support Engineer

San Francisco

No sponsorship available. No agencies or C2C. Please do not submit candidates

Our client, a

global managed services provider

supporting over

250 firms in the banking and finance sector , is looking for a

Technical Support Engineer

to join their onsite team in

San Francisco .

You’ll play a key role in ensuring the smooth operation of their trading platforms and technology infrastructure—helping non-technical users keep critical systems running flawlessly.

What You’ll Do: Provide

onsite technical support

to clients in a professional, efficient manner

Troubleshoot and resolve

technical issues, escalating complex problems when needed

Implement

system enhancements and upgrades

to improve performance and stability

Carry out

routine maintenance , including software updates and configuration changes

What You’ll Bring: Bachelor’s degree in

Computer Science, IT , or a related field

1+ year’s experience

in an onsite technical support role

Background working in the

financial services industry

in a similar role

Excellent

communication and interpersonal skills

Experience with

Microsoft 365, endpoint management, device deployment, and Azure

(a big plus!)

To speak in confidence about this opportunity please contact apply via the link

No sponsorship or C2C. No Agencies, please do not submit candidates. Only applicants with full US working rights.

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