UC Santa Barbara
Associate Director of Processing
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Associate Director of Processing
role at
UC Santa Barbara .
Job Posting Details
Position Number: 40033396
Payroll Title: FINANCIAL AID MGR 1
Job Code: 0307
Job Open Date: 12/4/2025
Application Review Begins: 12/19/2025
Department Code (Name): FINC (Financial Aid Office - Operation)
Percentage of Time: 100%
Union Code (Name): 99 Non-represented
Employee Class (Appointment Type): Staff: Career
FLSA Status: Exempt
Salary Grade: MSP/24
Pay Rate/Range: The budgeted salary range that the University reasonably expects to pay for this position is $97,200.00 to $125,184.00/year. Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the University. The full salary range for this position is $97,200.00 to $182,000.00/year.
Work Location: 2101B SAASB
Working Days and Hours: Monday - Friday, 8AM - 5PM
Benefits Eligibility: Full Benefits
Type of Remote or Hybrid Work Arrangement: Hybrid (Both UC & Non-UC locations)
Special Instructions: For full consideration, please include a resume and a cover letter as part of your application.
Department Marketing Statement The Office of Financial Aid and Scholarships plays an integral role in assisting UCSB students achieve their higher educational goals. Our office oversees and disburses approximately $400 million in student aid to over 16,000 students annually at UCSB. We work closely together in a fast-paced, detail-oriented environment, dedicated to supporting the mission of our Office and the University. OFAS Mission Statement: The University of California, Santa Barbara Office of Financial Aid and Scholarships provides students with the financial resources and related services necessary to achieve their educational goals. We are committed to providing accurate, user-friendly, responsive, and respectful service to students and their families. We administer federal, state, and university aid and scholarship programs in accordance with applicable policies and regulations while striving to be an innovative and service-minded department.
Benefits Of Belonging Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC.
Brief Summary Of Job Duties Serves as a member of the Office of Financial Aid and Scholarships (OFAS) management group, provides direct leadership and management of the Operations Units, which includes Advising, Customer Service, Need Analysis, Direct Loans and Business Systems as well as providing leadership to the Fiscal Operations/Scholarship Programs unit. Oversees and reviews Federal, State, UC system-wide, student fee, and financial aid policies and advises the Executive Director and Vice Chancellor on the impact to UCSB students and the UCSB financial aid process. Serves as the primary resource for the department and resolves the most complex problems. Clarifies and interprets federal and state statutes. Reviews the administration of all financial fund sources, totaling approximately $400 million. Responsible for all student aid program development, implementation, monitoring, assessment, and review. Interprets federal policy in compliance with the Department of Education's regulations and reporting format. Responsible for long range planning and the development of policies and services as they apply to need analysis and all major federal, state, and university aid programs. Responsible for communicating and working cooperatively with campus departments. Addresses faculty concerns and oversees departmental interaction with academic departments, including college deans. Represents the Financial Aid Office and the Director at meetings and task forces. Chairs or serves on continuing or ad hoc administrative committees. Provides supervisory leadership for Operations staff, which includes recruitment, hire, training, evaluation, assignment of duties; establishment of performance standards; and staff reviews. Provides leadership and general oversight to the Fiscal Operations/Scholarship programs unit through supervision of the Fiscal Manager. Responsible for an annual application cycle which reviews approximately 17,000 financial aid applications, using federal software to ensure adherence to federal aid eligibility regulations. Leads the annual testing process for all applicable programs related to the Need Analysis process including edits, web communication, verification documents and federal software updates. Leads a team of Business Systems Analysts to identify areas that can be improved using technology and creates and implements solutions designed to improve UCSB's business processes. In the absence of the Director, the Sr. Associate Director assumes full management responsibility for the Office of Financial Aid and Scholarships. In this capacity the position directs the office operations and staff.
Required Qualifications
Bachelor’s degree or equivalent combination of education or experience.
Demonstrated strong communication skills and ability to work with frequent interruptions while paying close attention to detail.
Ability to exercise initiative and independent judgement while overseeing complex projects.
Substantial experience in fund accounting and a strong background in complex compliance areas.
Extensive knowledge of state and federal Financial Aid programs.
4-6 years experience in financial aid or financial experience.
Excellent supervision and leadership skills, analytical abilities, initiative, and problem-solving ability.
Special Conditions Of Employment
Seasonal periodic mandatory overtime and occasional evenings and weekends required.
Mandated Child Abuse Reporter.
Satisfactory criminal history background check.
UCSB is a Tobacco-Free environment.
Misconduct Disclosure Requirement As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegation or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. “Misconduct” means any violation of the policies or laws governing conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC’s policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy, UC Anti-Discrimination Policy, Abusive Conduct in the Workplace.
Job Functions And Percentages Of Time
45% Financial Aid Management – Provides direct leadership and management of the Operations Units, fiscal/Scholarship Programs unit, resolves complex problems, oversees policies, manages federal need analysis process, recommends strategies, and optimizes resources and computer systems.
10% SFS Implementation & Business Process Enhancement – Provides project support and coordination for information systems implementation, works with business analysts and IT, and backs up liaison to ITS.
10% Oversight of Major Aid Programs – Responsible for all student aid program development, implementation, monitoring, assessment, and review, including coordination with federal and state agencies.
15% Data Analysis and Long Range Planning – Responsible for long range planning, policy development, analysis of data, and reviewing departmental aid delivery process.
5% Campus Resource and Liaison – Communicates with campus departments, addresses faculty concerns, oversees outreach, and represents the office at meetings.
5% Supervision and Training – Provides supervisory leadership for Operations staff, training, evaluation, and staff review.
10% Need Analysis – Responsible for annual application cycle, review of financial aid applications, communication with students, and testing process.
UC Vaccination Programs Policy As a condition of employment, you will be required to comply with the University of California Policy on Vaccinations Programs. As a condition of Physical Presence at a Location or in a University Program, all Covered Individuals must participate in any applicable Vaccination Program by providing proof that they are Up-to-Date with any required Vaccines or submitting a request for Exception in a Mandate Program or properly declining vaccination in an Opt-Out Program no later than the Compliance Date. For more information, visit the University of California Policy on Vaccinations – https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy.
Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Reasonable Accommodations The University of California endeavors to make https://jobs.ucsb.edu accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Katherine Abad in Human Resources at 805-893-4664 or email katherine.abad@hr.ucsb.edu. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
#J-18808-Ljbffr
Associate Director of Processing
role at
UC Santa Barbara .
Job Posting Details
Position Number: 40033396
Payroll Title: FINANCIAL AID MGR 1
Job Code: 0307
Job Open Date: 12/4/2025
Application Review Begins: 12/19/2025
Department Code (Name): FINC (Financial Aid Office - Operation)
Percentage of Time: 100%
Union Code (Name): 99 Non-represented
Employee Class (Appointment Type): Staff: Career
FLSA Status: Exempt
Salary Grade: MSP/24
Pay Rate/Range: The budgeted salary range that the University reasonably expects to pay for this position is $97,200.00 to $125,184.00/year. Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the University. The full salary range for this position is $97,200.00 to $182,000.00/year.
Work Location: 2101B SAASB
Working Days and Hours: Monday - Friday, 8AM - 5PM
Benefits Eligibility: Full Benefits
Type of Remote or Hybrid Work Arrangement: Hybrid (Both UC & Non-UC locations)
Special Instructions: For full consideration, please include a resume and a cover letter as part of your application.
Department Marketing Statement The Office of Financial Aid and Scholarships plays an integral role in assisting UCSB students achieve their higher educational goals. Our office oversees and disburses approximately $400 million in student aid to over 16,000 students annually at UCSB. We work closely together in a fast-paced, detail-oriented environment, dedicated to supporting the mission of our Office and the University. OFAS Mission Statement: The University of California, Santa Barbara Office of Financial Aid and Scholarships provides students with the financial resources and related services necessary to achieve their educational goals. We are committed to providing accurate, user-friendly, responsive, and respectful service to students and their families. We administer federal, state, and university aid and scholarship programs in accordance with applicable policies and regulations while striving to be an innovative and service-minded department.
Benefits Of Belonging Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC.
Brief Summary Of Job Duties Serves as a member of the Office of Financial Aid and Scholarships (OFAS) management group, provides direct leadership and management of the Operations Units, which includes Advising, Customer Service, Need Analysis, Direct Loans and Business Systems as well as providing leadership to the Fiscal Operations/Scholarship Programs unit. Oversees and reviews Federal, State, UC system-wide, student fee, and financial aid policies and advises the Executive Director and Vice Chancellor on the impact to UCSB students and the UCSB financial aid process. Serves as the primary resource for the department and resolves the most complex problems. Clarifies and interprets federal and state statutes. Reviews the administration of all financial fund sources, totaling approximately $400 million. Responsible for all student aid program development, implementation, monitoring, assessment, and review. Interprets federal policy in compliance with the Department of Education's regulations and reporting format. Responsible for long range planning and the development of policies and services as they apply to need analysis and all major federal, state, and university aid programs. Responsible for communicating and working cooperatively with campus departments. Addresses faculty concerns and oversees departmental interaction with academic departments, including college deans. Represents the Financial Aid Office and the Director at meetings and task forces. Chairs or serves on continuing or ad hoc administrative committees. Provides supervisory leadership for Operations staff, which includes recruitment, hire, training, evaluation, assignment of duties; establishment of performance standards; and staff reviews. Provides leadership and general oversight to the Fiscal Operations/Scholarship programs unit through supervision of the Fiscal Manager. Responsible for an annual application cycle which reviews approximately 17,000 financial aid applications, using federal software to ensure adherence to federal aid eligibility regulations. Leads the annual testing process for all applicable programs related to the Need Analysis process including edits, web communication, verification documents and federal software updates. Leads a team of Business Systems Analysts to identify areas that can be improved using technology and creates and implements solutions designed to improve UCSB's business processes. In the absence of the Director, the Sr. Associate Director assumes full management responsibility for the Office of Financial Aid and Scholarships. In this capacity the position directs the office operations and staff.
Required Qualifications
Bachelor’s degree or equivalent combination of education or experience.
Demonstrated strong communication skills and ability to work with frequent interruptions while paying close attention to detail.
Ability to exercise initiative and independent judgement while overseeing complex projects.
Substantial experience in fund accounting and a strong background in complex compliance areas.
Extensive knowledge of state and federal Financial Aid programs.
4-6 years experience in financial aid or financial experience.
Excellent supervision and leadership skills, analytical abilities, initiative, and problem-solving ability.
Special Conditions Of Employment
Seasonal periodic mandatory overtime and occasional evenings and weekends required.
Mandated Child Abuse Reporter.
Satisfactory criminal history background check.
UCSB is a Tobacco-Free environment.
Misconduct Disclosure Requirement As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegation or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. “Misconduct” means any violation of the policies or laws governing conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC’s policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy, UC Anti-Discrimination Policy, Abusive Conduct in the Workplace.
Job Functions And Percentages Of Time
45% Financial Aid Management – Provides direct leadership and management of the Operations Units, fiscal/Scholarship Programs unit, resolves complex problems, oversees policies, manages federal need analysis process, recommends strategies, and optimizes resources and computer systems.
10% SFS Implementation & Business Process Enhancement – Provides project support and coordination for information systems implementation, works with business analysts and IT, and backs up liaison to ITS.
10% Oversight of Major Aid Programs – Responsible for all student aid program development, implementation, monitoring, assessment, and review, including coordination with federal and state agencies.
15% Data Analysis and Long Range Planning – Responsible for long range planning, policy development, analysis of data, and reviewing departmental aid delivery process.
5% Campus Resource and Liaison – Communicates with campus departments, addresses faculty concerns, oversees outreach, and represents the office at meetings.
5% Supervision and Training – Provides supervisory leadership for Operations staff, training, evaluation, and staff review.
10% Need Analysis – Responsible for annual application cycle, review of financial aid applications, communication with students, and testing process.
UC Vaccination Programs Policy As a condition of employment, you will be required to comply with the University of California Policy on Vaccinations Programs. As a condition of Physical Presence at a Location or in a University Program, all Covered Individuals must participate in any applicable Vaccination Program by providing proof that they are Up-to-Date with any required Vaccines or submitting a request for Exception in a Mandate Program or properly declining vaccination in an Opt-Out Program no later than the Compliance Date. For more information, visit the University of California Policy on Vaccinations – https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy.
Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Reasonable Accommodations The University of California endeavors to make https://jobs.ucsb.edu accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Katherine Abad in Human Resources at 805-893-4664 or email katherine.abad@hr.ucsb.edu. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
#J-18808-Ljbffr