JOBS by allUP
About Our Client
NoScrubs is a seed‑stage startup building the fastest laundry delivery service in the U.S. They are looking for a City Manager to launch and run Phoenix, AZ.
What is allUP? NoScrubs has partnered with allUP to help streamline their hiring process. allUP is a new professional network and recruiting firm built around casual videos that will make it easier for NoScrubs to get to know you beyond just a resume.
The Role We’re looking for a City Manager to lead all aspects of the Phoenix market (with support from the rest of the team). This is the first expansion market, so we expect you to be able to wrangle ambiguity and prioritize to run the market efficiently. The role reports to the CEO. We’ll be expecting major hustle, hard work, and creativity to improve our operations and customer service in the market.
Compensation & Benefits Compensation will include a meaningful equity component. We also offer health benefits and free laundry service.
Values & Qualitative
Customer Love : staying customer obsessed, anticipating customer needs, and listening attentively to every customer signal.
Touch Grass : no one is above any task at the company.
Ownership & bias to action : we have far too much to do to have people waiting for assignments. Proactively identifying and taking on projects is paramount to execute fast. Mistakes of commission are 100% fine, but mistakes of omission are not ideal.
Requirements / Responsibilities
Scrubber onboarding and management : maintain our pool of Scrubbers, provide feedback to scrubbers, constantly improve our Scrubber app.
Location partnerships : visit and onboard laundry location partners. Improve operating locations for optimal Scrubber and ultimately customer end service.
Growth tactics and hustle : you have your finger on the pulse of the local scene – communities to get in front of, businesses to partner with, events to be a part of.
Logistics : work with various delivery and robotics partners to integrate them into NoScrubs operating model.
Customer service : assist in various customer inbound outreach, investigate and root‑cause analyze any customer order issues.
Proactive project identification and ownership : this is a ground floor opportunity to drive improved operations, customer experience, and build the foundation for national expansion.
Benefits
USD 150k – 250k (Base + Equity)
Perk of the job: Free laundry
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Business Development
Industries: Consumer Services
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What is allUP? NoScrubs has partnered with allUP to help streamline their hiring process. allUP is a new professional network and recruiting firm built around casual videos that will make it easier for NoScrubs to get to know you beyond just a resume.
The Role We’re looking for a City Manager to lead all aspects of the Phoenix market (with support from the rest of the team). This is the first expansion market, so we expect you to be able to wrangle ambiguity and prioritize to run the market efficiently. The role reports to the CEO. We’ll be expecting major hustle, hard work, and creativity to improve our operations and customer service in the market.
Compensation & Benefits Compensation will include a meaningful equity component. We also offer health benefits and free laundry service.
Values & Qualitative
Customer Love : staying customer obsessed, anticipating customer needs, and listening attentively to every customer signal.
Touch Grass : no one is above any task at the company.
Ownership & bias to action : we have far too much to do to have people waiting for assignments. Proactively identifying and taking on projects is paramount to execute fast. Mistakes of commission are 100% fine, but mistakes of omission are not ideal.
Requirements / Responsibilities
Scrubber onboarding and management : maintain our pool of Scrubbers, provide feedback to scrubbers, constantly improve our Scrubber app.
Location partnerships : visit and onboard laundry location partners. Improve operating locations for optimal Scrubber and ultimately customer end service.
Growth tactics and hustle : you have your finger on the pulse of the local scene – communities to get in front of, businesses to partner with, events to be a part of.
Logistics : work with various delivery and robotics partners to integrate them into NoScrubs operating model.
Customer service : assist in various customer inbound outreach, investigate and root‑cause analyze any customer order issues.
Proactive project identification and ownership : this is a ground floor opportunity to drive improved operations, customer experience, and build the foundation for national expansion.
Benefits
USD 150k – 250k (Base + Equity)
Perk of the job: Free laundry
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Business Development
Industries: Consumer Services
#J-18808-Ljbffr