Affirm
Key Account Manager - Omnichannel Retail Partnerships
Affirm, Washington, District of Columbia, us, 20022
Key Account Manager - Omnichannel Retail Partnerships
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Affirm Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We're committed to building lasting partnerships with merchants for long‑term growth and ongoing revenue generation. As a Key Account Manager, you will join a growing team driving value and growth with large strategic merchants. This is a high‑profile, customer‑facing role requiring outstanding results‑oriented, relationship and program management skills. What You’ll Do
Act as SME and team lead across omni‑retail for best practices on managing complex accounts, driving outcomes and building relationships Oversee a large portfolio of key strategic accounts and develop and drive strategic initiatives including complex contract negotiation, pricing and expansion opportunities to drive revenue and General Merchandise Volume (GMV) Lead and execute sophisticated account plans that include financing optimizations, executive relationship engagement, and marketing strategies, often against ambitious timelines Analyze partner performance and recommend programs to increase product adoption, grow up‑funnel awareness and visibility, and sell into expansion opportunities Orchestrate cross‑functional teams across Product, Technical, Credit, Analytics, Marketing, and Risk to execute partnership initiatives and drive business results Manage customer health to ensure overall satisfaction and business results Drive customer advocacy and critical issues by collaborating with development, product management, and support teams to improve the Affim offering for our merchants What We Look For
7-10 years of B2B client‑facing experience in a high‑tech environment with evidence of account growth/impact Experience negotiating and closing large, complex commercial contracts for F100 companies Strong written and verbal communication skills, including the ability to give compelling presentations Experience leading cross‑functional projects with high attention to detail Ability to build and manage productive internal and external relationships and influence toward outcomes; outstanding executive presence Excellent analytical abilities to review merchant performance and report on the impact of specific programs to internal and external stakeholders Knowledge of retail, consumer finance offerings, integrated software solutions, and e‑commerce preferred Comfortable using Salesforce and standard BI tools Compensation and Benefits
Pay Grade:
K
Equity Grade:
6 Employees new to Authentic come in at the start of the pay range. For sales roles, the range provided is the role’s
On Target Earnings (OTE)
which includes the annual base pay and the sales incentive target. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). USA
On Target Earnings
(CA, WA, NY, NJ, CT) per year: $175,000 - $237,500 USA
On Target Earnings
(all other U.S. states) per year: $155,000 - $217,500 Please note that visa sponsorship is not available for this position. Affirm is proud to be a remote‑first company! Most roles are remote and you can work almost anywhere within the country of employment. Some roles have flexibility to work remotely but may occasionally be required to work out of an assigned Affim office. Benefits
Health care coverage – we cover all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets – generous stipends for technology, food, lifestyle needs, and family‑forming expenses Time off – competitive vacation and holiday schedules allowing you to rest and recharge ESPP – an employee stock purchase plan enabling you to buy shares of affirm at a discount We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We're happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. For U.S. positions that could be performed in Los Angeles or San Francisco, pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, affirm will consider qualified applicants with arrest and conviction records. Seniority Level
Mid‑Senior level Employment Type
Full‑time Job Function
Sales and Business Development
#J-18808-Ljbffr
at
Affirm Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We're committed to building lasting partnerships with merchants for long‑term growth and ongoing revenue generation. As a Key Account Manager, you will join a growing team driving value and growth with large strategic merchants. This is a high‑profile, customer‑facing role requiring outstanding results‑oriented, relationship and program management skills. What You’ll Do
Act as SME and team lead across omni‑retail for best practices on managing complex accounts, driving outcomes and building relationships Oversee a large portfolio of key strategic accounts and develop and drive strategic initiatives including complex contract negotiation, pricing and expansion opportunities to drive revenue and General Merchandise Volume (GMV) Lead and execute sophisticated account plans that include financing optimizations, executive relationship engagement, and marketing strategies, often against ambitious timelines Analyze partner performance and recommend programs to increase product adoption, grow up‑funnel awareness and visibility, and sell into expansion opportunities Orchestrate cross‑functional teams across Product, Technical, Credit, Analytics, Marketing, and Risk to execute partnership initiatives and drive business results Manage customer health to ensure overall satisfaction and business results Drive customer advocacy and critical issues by collaborating with development, product management, and support teams to improve the Affim offering for our merchants What We Look For
7-10 years of B2B client‑facing experience in a high‑tech environment with evidence of account growth/impact Experience negotiating and closing large, complex commercial contracts for F100 companies Strong written and verbal communication skills, including the ability to give compelling presentations Experience leading cross‑functional projects with high attention to detail Ability to build and manage productive internal and external relationships and influence toward outcomes; outstanding executive presence Excellent analytical abilities to review merchant performance and report on the impact of specific programs to internal and external stakeholders Knowledge of retail, consumer finance offerings, integrated software solutions, and e‑commerce preferred Comfortable using Salesforce and standard BI tools Compensation and Benefits
Pay Grade:
K
Equity Grade:
6 Employees new to Authentic come in at the start of the pay range. For sales roles, the range provided is the role’s
On Target Earnings (OTE)
which includes the annual base pay and the sales incentive target. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). USA
On Target Earnings
(CA, WA, NY, NJ, CT) per year: $175,000 - $237,500 USA
On Target Earnings
(all other U.S. states) per year: $155,000 - $217,500 Please note that visa sponsorship is not available for this position. Affirm is proud to be a remote‑first company! Most roles are remote and you can work almost anywhere within the country of employment. Some roles have flexibility to work remotely but may occasionally be required to work out of an assigned Affim office. Benefits
Health care coverage – we cover all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets – generous stipends for technology, food, lifestyle needs, and family‑forming expenses Time off – competitive vacation and holiday schedules allowing you to rest and recharge ESPP – an employee stock purchase plan enabling you to buy shares of affirm at a discount We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We're happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. For U.S. positions that could be performed in Los Angeles or San Francisco, pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, affirm will consider qualified applicants with arrest and conviction records. Seniority Level
Mid‑Senior level Employment Type
Full‑time Job Function
Sales and Business Development
#J-18808-Ljbffr