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Tia

Phlebotomist (Full-Time) - Culver City Culver City, California, United States

Tia, Culver City, California, United States, 90232

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Schedule Monday - Friday from 8:00 am - 4:30 pm.

Compensation $23 - $25/hr

Role Summary As one of Tia’s Phlebotomist you perform routine administrative and clinical tasks to keep the clinic running smoothly. Core functions of your role will include rooming patients, collecting patient health information, messaging with patients, ensuring all rooms are properly prepared throughout the day, collecting & preparing blood and other samples.

Tia Company values you “spike” on

Probing deeply to understand

Asking why then why again

Act as a pack not as a lone wolf

Finds joy and gratitude every day

Practice Personalized Care

Abilities

Highly organized

Ability to multitask

Strong process orientation

Detail-oriented

Keep a vibe of calm, steadfastness and composure under pressure

Skills

Autoclaving + disinfecting

Supply expiry review

Supply management & ordering

ESSENTIAL FUNCTIONS

Preparing lab orders for URL and IRL one day in advance

Reconcile Lab Errors

Maintaining knowledge of Quest products, specimen processing requirements, and serving as the point of contact for the Quest account

Identifying patients and their personal information by reviewing their identity documents.

Assessing patient needs, reviewing patient history, and determining the reason(s) for drawing blood.

Selecting gauge needles and preparing veins or fingers for blood drawing.

Extracting blood from patients through venipuncture or fingersticks.

Analyzing blood specimens using the correct testing equipment, when necessary.

Preparing specimens for transportation, including labeling vials accurately and matching blood specimens to patients.

Supplying diagnostic notes to physicians, other healthcare professionals, and hospitals.

Keeping and maintaining records of patient names, volume of blood drawn, and diagnostic findings.

Cleaning, maintaining, and calibrating laboratory equipment used in the drawing and testing of blood specimens.

Ordering laboratory supplies, as needed

MAY SUPPORT WITH

Review insurance to ensure verification status

Check patients in on arrival Escort the patient to the exam room Complete vitals

Set communication in motion with Provider and in communication channel

Basic housekeeping to ensure communal areas are stocked, cleanly, and maintained.

Reviews patients chart one day in advance to prep for visit

Runs all controls

Autoclave maintenance

Surgical equipment sterilization

Set-up and chaperone surgical procedure

Obtains patient consents for any procedures

Maintains an appropriate level of office supplies and medical forms at workstation

Reviews clinic inbox in Tia MD

Supports Provider with U.A CX, HCG, glucose testing

AD-HOC DUTIES

Through cross-functional collaboration, can execute ad-hoc projects as needed and meet deadlines.

Undertake additional ad-hoc projects to help with clinic operations varying from research, product sourcing, G-Suite Documentation of processes, miscellaneous errands, and facilitation of team meetings and training.

If you are committed to collaborative problem solving, creating high-quality and user-centric products, and want to make waves in women’s healthcare, join us!

About Us Founded in 2017 by Carolyn Witte and Felicity Yost, Tia is the modern medical home for women. We are trailblazing a new paradigm for women’s healthcare that treats women as whole people vs. parts or life stages. Blending in‑person and virtual care services, Tia’s “Whole Woman, Whole Life” care model fuses gynecology, primary care, mental health and evidence‑based wellness services to treat women comprehensively. By making women’s health higher quality and lower cost, Tia makes women healthier, providers happier, and the business of care delivery stronger — setting a new standard of care for women everywhere.

Tia has raised more than $132 million in venture capital funding to date, including a recent $100 million Series B investment, one of the largest early‑stage rounds ever for a healthcare company focused on women. Tia has ambitious plans to scale its “whole‑woman, whole‑life” model to more than 100,000 women by 2023. We’ll do this by growing virtual and in‑person operations in existing and new markets while expanding its service lines to care for women throughout their entire lives — from puberty to menopause. Since launching in 2017, Tia has grown to serve thousands of women aged 18‑80 with blended in‑person and virtual care in New York City, Los Angeles, Phoenix and soon San Francisco.

We’re building a world class team to reimagine women’s healthcare. We’re an interdisciplinary team of clinicians, researchers, designers, technologists and operators who have seen firsthand how broken the healthcare system is for women. We’re united by a powerful mission to enable every woman to achieve optimal health, as defined by herself, as well as a shared set of values and principles that define our business, products, and culture.

Tia is building a culture of

excellence

— in people, process and product. This is our northstar value;

What is excellence, exactly?

Excellence about constantly elevating yourself, it is the process of constantly striving to perform to the best of your abilities, and identifying your top potential through constant learning, experimentation and evolution. Excellence is not about achieving perfection, as that insinuates a pinnacle. Instead, in our terms, excellence is about the pursuit of constant improvement. We’re looking for people who want to go on that hard journey of constantly setting new personal records, and organizational records.

We practice excellence at Tia by demonstrating the following types of behaviors: We chose (and actively choose) excellence as Tia’s highest order value because it crystalizes into one word several behaviors that we hold dear, specifically:

A drive to constantly improve through experimentation, reflection. and an insatiable growth mindset — said another way, we’re energized by the possibility of invention, innovation, and iteration

Being present in and grateful for the journey — not just the goal line. Perfection is static. Excellence is a process (more on this important distinction below)

Asking why, then why again — because accepting “this is just the way it is” is not good enough

Grit & perseverance — a maker mentality that involves “rolling up your sleeves”, but also deep care for oneself and for others

A commitment to uncovering talents to unlock “rock star” potential across every individual

Furthermore, excellence reflects the “bigness” and the “boldness” of Tia’s mission and vision — a world in which every woman can achieve optimal health, as defined by herself.

Said another way, Tia’s mission is NOT to make healthcare incrementally better for women. Instead, we’ve intentionally set out to create a fundamentally new paradigm for modern women’s healthcare that’s truly excellent. We believe that creating a company that operates in a culture of excellence will manifest in our product. Reaching this goal is not an overnight pursuit or a “one and done.” We have not and will not “get it right” with the first swing. Rather, this higher order goal is a moving target — one we have not and will not ever fully “achieve.” By design, we will never be “done” with this work, but instead, we will be continuously in pursuit of our mission. It is this continuous pursuit — the journey, not the finish line — that truly embodies excellence.

As set forth in Tia’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Voluntary Self-Identification of Disability

Alcohol or other substance use disorder (not currently using drugs illegally)

Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS

Blind or low vision

Cancer (past or present)

Cardiovascular or heart disease

Celiac disease

Cerebral palsy

Deaf or serious difficulty hearing

Diabetes

Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders

Epilepsy or other seizure disorder

Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome

Intellectual or developmental disability

Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD

Missing limbs or partially missing limbs

Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports

Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)

Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities

Partial or complete paralysis (any cause)

Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema

Short stature (dwarfism)

Traumatic brain injury

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