AllBooked
Hybrid / Boston, MA (Remote in FL, GA, NC, MI, RI, NH)
About AllBooked By Skedda
AllBooked by Skedda is the leading scheduling and revenue‑enablement platform for coworking spaces, sports facilities, nonprofits, community centers, and space‑based businesses. Our platform supports space and resource scheduling, automated bookings and availability management, integrated payments and invoicing, membership management, and reporting, usage insights, and operational controls.
Role Overview We are seeking an Account Manager whose
primary responsibility is revenue expansion
across our existing SMB customer base. This is a
quota‑carrying upsell role , not a traditional customer‑success or support‑driven AM position.
Your job is to:
Proactively identify and close upsell opportunities
Drive adoption of AllBooked’s newest product lines
Increase monthly and annual account revenue through consultative discovery and targeted upgrade conversations
Educate customers on how AllBooked’s expanded capabilities can streamline their operations and reduce manual work
You will own a portfolio of accounts, focusing on pipeline generation and deal closure within the existing customer base. You’ll partner closely with Sales leadership to execute expansion plays, run outreach sequences, deliver product demos, and consistently grow your assigned book.
This role is ideal for someone who loves selling, thrives on outbound motion, and excels at uncovering value inside customer relationships.
Day-to-Day Responsibilities
Own a revenue expansion quota by upselling
Build a proactive expansion pipeline across your assigned customer accounts
Conduct consultative discovery to understand customer workflows, pain points, and revenue opportunities
Deliver targeted product demos and walkthroughs to showcase new AllBooked functionality
Track customer usage and identify signals for upsell or feature adoption
Execute outbound sequences and run upgrade campaigns within your book of business
Collaborate with Sales, Product, and CS to ensure a cohesive customer experience
Maintain accurate CRM updates, forecasts, and pipeline health
Handle discussions including pricing, term adjustments, and upgrade structuring
About You
Sales‑driven mindset with a passion for upselling and expansion
Strong communicator who can educate, influence, and close
Consultative, curious, and skilled at asking the right questions
Comfortable running outbound motion inside an existing account base
Organized and able to manage a high‑volume SMB portfolio
High urgency, high ownership, and disciplined with follow‑up
Coachable and eager to refine sales skills
Skills & Experience
2+ years in Account Management, BDR/SDR, Expansion Sales, or related SaaS selling roles
Proven ability to meet or exceed revenue targets
Strong presentation and product‑demo capabilities
Excellent communication and negotiation skills
Experience selling to SMB customers is a strong plus
Bachelor’s degree preferred but not required
Competitive salary, benefits package, and paid time off
Hybrid in Boston
Fast‑growth startup environment with autonomy and ownership
Direct access to Sales and Executive leadership
High‑performance, supportive culture — move fast, win big
About Us We’re an international team from 20+ countries with a growing presence in Boston. Our team has doubled in size in the last year and continues to grow quickly.
At Skedda, our mission is to empower organizations to bring workspaces to life. We take feedback from customers seriously and constantly iterate to improve our product.
We are defining the future of the workplace experience, helping businesses to design meaningful, seamless, fully integrated employee experiences and interactions in the hybrid workplace. We’re growing fast with a lot of new opportunities ahead!
Equal Employment Opportunity AllBooked’s Equal Employment Opportunity policy: we do not discriminate on the basis of any protected group status under any applicable law.
#J-18808-Ljbffr
AllBooked by Skedda is the leading scheduling and revenue‑enablement platform for coworking spaces, sports facilities, nonprofits, community centers, and space‑based businesses. Our platform supports space and resource scheduling, automated bookings and availability management, integrated payments and invoicing, membership management, and reporting, usage insights, and operational controls.
Role Overview We are seeking an Account Manager whose
primary responsibility is revenue expansion
across our existing SMB customer base. This is a
quota‑carrying upsell role , not a traditional customer‑success or support‑driven AM position.
Your job is to:
Proactively identify and close upsell opportunities
Drive adoption of AllBooked’s newest product lines
Increase monthly and annual account revenue through consultative discovery and targeted upgrade conversations
Educate customers on how AllBooked’s expanded capabilities can streamline their operations and reduce manual work
You will own a portfolio of accounts, focusing on pipeline generation and deal closure within the existing customer base. You’ll partner closely with Sales leadership to execute expansion plays, run outreach sequences, deliver product demos, and consistently grow your assigned book.
This role is ideal for someone who loves selling, thrives on outbound motion, and excels at uncovering value inside customer relationships.
Day-to-Day Responsibilities
Own a revenue expansion quota by upselling
Build a proactive expansion pipeline across your assigned customer accounts
Conduct consultative discovery to understand customer workflows, pain points, and revenue opportunities
Deliver targeted product demos and walkthroughs to showcase new AllBooked functionality
Track customer usage and identify signals for upsell or feature adoption
Execute outbound sequences and run upgrade campaigns within your book of business
Collaborate with Sales, Product, and CS to ensure a cohesive customer experience
Maintain accurate CRM updates, forecasts, and pipeline health
Handle discussions including pricing, term adjustments, and upgrade structuring
About You
Sales‑driven mindset with a passion for upselling and expansion
Strong communicator who can educate, influence, and close
Consultative, curious, and skilled at asking the right questions
Comfortable running outbound motion inside an existing account base
Organized and able to manage a high‑volume SMB portfolio
High urgency, high ownership, and disciplined with follow‑up
Coachable and eager to refine sales skills
Skills & Experience
2+ years in Account Management, BDR/SDR, Expansion Sales, or related SaaS selling roles
Proven ability to meet or exceed revenue targets
Strong presentation and product‑demo capabilities
Excellent communication and negotiation skills
Experience selling to SMB customers is a strong plus
Bachelor’s degree preferred but not required
Competitive salary, benefits package, and paid time off
Hybrid in Boston
Fast‑growth startup environment with autonomy and ownership
Direct access to Sales and Executive leadership
High‑performance, supportive culture — move fast, win big
About Us We’re an international team from 20+ countries with a growing presence in Boston. Our team has doubled in size in the last year and continues to grow quickly.
At Skedda, our mission is to empower organizations to bring workspaces to life. We take feedback from customers seriously and constantly iterate to improve our product.
We are defining the future of the workplace experience, helping businesses to design meaningful, seamless, fully integrated employee experiences and interactions in the hybrid workplace. We’re growing fast with a lot of new opportunities ahead!
Equal Employment Opportunity AllBooked’s Equal Employment Opportunity policy: we do not discriminate on the basis of any protected group status under any applicable law.
#J-18808-Ljbffr