Rutgers University
Program Support Specialist (Student Counselor)
Rutgers University, Newark, New Jersey, us, 07175
Program Support Specialist (Student Counselor)
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Overview New Jersey’s academic health center, Rutgers Biomedical and Health Sciences (RBHS), takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health.
Aligned with Rutgers University–New Brunswick and collaborating university-wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.
Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings.
We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers.
Our clinical and academic facilities are located throughout the state—at Rutgers University–New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations.
Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark’s University Hospital in Newark, and other affiliates.
Posting Summary Rutgers School of Health Professions (SHP) is seeking a Program Support Specialist (Student Counselor) to work in the Dean’s Office—Administration.
Roles and Responsibilities
Assists the Office of Enrollment Management with various data collection and reporting with respect to the recruitment and retention of students.
Will provide academic, career, financial, and personal counseling on an individual & group basis to students through individual counseling sessions or group sessions.
Responsible for monitoring the academic progress of students through the use of monthly progress reports. Meets with students and provides feedback regarding academic performance and will document each counseling session.
Responsible for maintaining student files and documents summary of counseling contacts on Counseling Contact forms. Sends counseling contact information to Staff Assistant for log completion of statistical reports.
Will conduct weekly and monthly outreach activities to students that fall below a 3.0 grade point average, are not meeting academic action plan participation requirements, and any student who is in violation of the University’s Code of Conduct policies.
Tutor referrals and reports to Assistant Directors requests.
Assists in recruiting and supervising tutors and coordinates group and individual tutoring sessions. Will assess tutors regularly regarding student assistance and follow-up with students who the tutor may deem as academically under‑performing.
Makes students aware of all required deadlines including FAFSA deadlines, other financial aid requirements, registration, and graduation deadlines. Assists in providing information to students on financial aid matters including state and federal grants, scholarships, and loan programs.
Assists in the coordination of all aspects of student success activities. Identifies workshop topics and facilitators.
Will assist in the coordination of topics to be presented during professional development workshops for students each month.
Assists in the design and continuous updating of information on the Student Success webpage and CANVAS Shells.
Qualifications Minimum Education and Experience
Master’s Degree in Counseling, Student Personnel Services, or closely related field plus two (2) years of administrative experience (5 years preferred) in a government agency, university setting, or large business office with responsibility for office management, preparation of reports and budgets, supervision of staff, etc.
Required Knowledge, Skills, and Abilities
Must be proficient in computer applications as required by the department.
Excellent communication and leadership skills, and the ability to function in a fast‑paced, team‑oriented environment.
Preferred Qualifications
Experience working with disadvantaged students, student recruitment, and financial aid is desirable.
Physical Demands and Work Environment
Standing, sitting, walking, talking, and hearing.
No special vision requirements.
Must be able to lift or exert force up to ten (10) pounds.
Office environment; moderate noise.
Benefits
Medical, prescription drug, and dental coverage
Paid vacation, holidays, and various leave programs
Competitive retirement benefits, including defined contribution plans and voluntary tax‑deferred savings options
Employee and dependent educational benefits (when applicable)
Life insurance coverage
Employee discount programs
Salary Minimum Salary: $61,512.00 Mid Range Salary: $73,603.00 Maximum Salary: $87,239.00
Work Arrangement Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.
Union Information Union Description: HPAE 5094
Terms of Appointment Staff – 12 month
Posting Details Posting Number: 25ST2530 Open Date: 12/09/2025
Location Campus: Rutgers Biomedical and Health Sciences (RBHS), Newark (RBHS) City: Newark State: NJ Address: Stanley S. Bergen Jr. Bldg, 65 Bergen St., Newark, NJ 07107
Pre-Employment Screening All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements: Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption.
Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.
Equal Employment Opportunity Statement It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law.
As an institution, we encourage all qualified applicants to apply.
Supplemental Questions
* Do you have a Master’s Degree in Counseling, Student Personnel Services, or closely related field plus two (2) years of administrative experience in a government agency, university setting, or large business office with responsibility for office management, preparation of reports and budgets, supervision of staff, etc.?
Yes
No
Required Documents
Resume/CV
Optional Documents
Cover Letter/Letter of Application
List of Professional References (contact Info)
Accessibility and Accommodation In compliance with the Americans with Disabilities Act (ADA) and the New Jersey Law Against Discrimination (NJLAD), if you have a disability and would like to request an accommodation with regard to your access to and/or your participation in the application and selection processes (for example, the online application process or interviews), please call 848‑932‑3973 or e‑mail us.
Contact Information Rutgers University is an equal access/equal opportunity institution.
If you have trouble accessing this page because of a disability, please contact us at 732.745.7378 or via email at OneSource@Rutgers.edu.
Other Information Rutgers University participates in the E‑Verify program as required by law.
Learn more about the E‑Verify program.
#J-18808-Ljbffr
Apply for this Job
link/button.
Overview New Jersey’s academic health center, Rutgers Biomedical and Health Sciences (RBHS), takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health.
Aligned with Rutgers University–New Brunswick and collaborating university-wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.
Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings.
We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers.
Our clinical and academic facilities are located throughout the state—at Rutgers University–New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations.
Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark’s University Hospital in Newark, and other affiliates.
Posting Summary Rutgers School of Health Professions (SHP) is seeking a Program Support Specialist (Student Counselor) to work in the Dean’s Office—Administration.
Roles and Responsibilities
Assists the Office of Enrollment Management with various data collection and reporting with respect to the recruitment and retention of students.
Will provide academic, career, financial, and personal counseling on an individual & group basis to students through individual counseling sessions or group sessions.
Responsible for monitoring the academic progress of students through the use of monthly progress reports. Meets with students and provides feedback regarding academic performance and will document each counseling session.
Responsible for maintaining student files and documents summary of counseling contacts on Counseling Contact forms. Sends counseling contact information to Staff Assistant for log completion of statistical reports.
Will conduct weekly and monthly outreach activities to students that fall below a 3.0 grade point average, are not meeting academic action plan participation requirements, and any student who is in violation of the University’s Code of Conduct policies.
Tutor referrals and reports to Assistant Directors requests.
Assists in recruiting and supervising tutors and coordinates group and individual tutoring sessions. Will assess tutors regularly regarding student assistance and follow-up with students who the tutor may deem as academically under‑performing.
Makes students aware of all required deadlines including FAFSA deadlines, other financial aid requirements, registration, and graduation deadlines. Assists in providing information to students on financial aid matters including state and federal grants, scholarships, and loan programs.
Assists in the coordination of all aspects of student success activities. Identifies workshop topics and facilitators.
Will assist in the coordination of topics to be presented during professional development workshops for students each month.
Assists in the design and continuous updating of information on the Student Success webpage and CANVAS Shells.
Qualifications Minimum Education and Experience
Master’s Degree in Counseling, Student Personnel Services, or closely related field plus two (2) years of administrative experience (5 years preferred) in a government agency, university setting, or large business office with responsibility for office management, preparation of reports and budgets, supervision of staff, etc.
Required Knowledge, Skills, and Abilities
Must be proficient in computer applications as required by the department.
Excellent communication and leadership skills, and the ability to function in a fast‑paced, team‑oriented environment.
Preferred Qualifications
Experience working with disadvantaged students, student recruitment, and financial aid is desirable.
Physical Demands and Work Environment
Standing, sitting, walking, talking, and hearing.
No special vision requirements.
Must be able to lift or exert force up to ten (10) pounds.
Office environment; moderate noise.
Benefits
Medical, prescription drug, and dental coverage
Paid vacation, holidays, and various leave programs
Competitive retirement benefits, including defined contribution plans and voluntary tax‑deferred savings options
Employee and dependent educational benefits (when applicable)
Life insurance coverage
Employee discount programs
Salary Minimum Salary: $61,512.00 Mid Range Salary: $73,603.00 Maximum Salary: $87,239.00
Work Arrangement Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.
Union Information Union Description: HPAE 5094
Terms of Appointment Staff – 12 month
Posting Details Posting Number: 25ST2530 Open Date: 12/09/2025
Location Campus: Rutgers Biomedical and Health Sciences (RBHS), Newark (RBHS) City: Newark State: NJ Address: Stanley S. Bergen Jr. Bldg, 65 Bergen St., Newark, NJ 07107
Pre-Employment Screening All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements: Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption.
Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.
Equal Employment Opportunity Statement It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law.
As an institution, we encourage all qualified applicants to apply.
Supplemental Questions
* Do you have a Master’s Degree in Counseling, Student Personnel Services, or closely related field plus two (2) years of administrative experience in a government agency, university setting, or large business office with responsibility for office management, preparation of reports and budgets, supervision of staff, etc.?
Yes
No
Required Documents
Resume/CV
Optional Documents
Cover Letter/Letter of Application
List of Professional References (contact Info)
Accessibility and Accommodation In compliance with the Americans with Disabilities Act (ADA) and the New Jersey Law Against Discrimination (NJLAD), if you have a disability and would like to request an accommodation with regard to your access to and/or your participation in the application and selection processes (for example, the online application process or interviews), please call 848‑932‑3973 or e‑mail us.
Contact Information Rutgers University is an equal access/equal opportunity institution.
If you have trouble accessing this page because of a disability, please contact us at 732.745.7378 or via email at OneSource@Rutgers.edu.
Other Information Rutgers University participates in the E‑Verify program as required by law.
Learn more about the E‑Verify program.
#J-18808-Ljbffr