DEPT®
Position Summary
The Associate Director, Delivery is a critical contributor within the DEPT® Delivery team. Responsible for managing the successful execution of high-value digital campaigns and projects across media engagements. Cross‑functional collaboration brings ideas to life, meeting clients' performance goals by turning strategic direction into high‑quality, on‑time delivery. Requires a strong sense of ownership, comfort with complexity, and the ability to manage multiple stakeholders across timelines, disciplines, and workflows. Acts as a central liaison between internal teams and clients, advocating for both process efficiency and operational excellence.
Key Responsibilities
Project Leadership & Management
Manage mid‑sized to large‑scale digital campaigns with agency budgets typically ranging from $500K to $1M+, covering digital marketing strategy, media planning, SEA, Social advertising, Programmatic advertising, SEO, content & analytics.
Define project scope, deliverables, timelines, and resourcing plans in collaboration with cross‑functional teams.
Drive end‑to‑end execution, from kick‑off to delivery, ensuring work is delivered on time, on brief, and within budget.
Identify risks, resolve blockers, and elevate challenges early with solution‑oriented thinking.
Monitor and manage project financials including estimates, actuals, ETC and EAC.
Process Improvement & Team Collaboration
Identify opportunities to streamline project workflows and reduce operational friction.
Collaborate with internal teams to evolve delivery processes, templates, and ways of working.
Support integration of new tools or practices that improve efficiency and cross‑discipline collaboration.
Champion consistency in documentation, QA, and project standards.
Client & Stakeholder Relations
Serve as a key client point of contact on day‑to‑day delivery needs—communicating clearly, managing expectations, and maintaining momentum.
Prepare agendas, run project meetings, and ensure alignment across stakeholders.
Document decisions, action items, and next steps with clarity and follow‑through.
Build strong working relationships across departments to keep work flowing smoothly and transparently.
Peer Support & Knowledge Sharing
Informally mentor junior project managers by sharing knowledge, best practices, and process tips.
Contribute to internal discussions around delivery improvement, workflow evolution, and team enablement.
Maintain a strong sense of accountability and “managing across” with peers and adjacent roles.
Experience & Skills
5–7 years of experience in digital project or program management, owning large engagements or multi‑track workstreams.
Experience managing single projects with budgets of $1M+ from end to end.
Deep understanding of performance marketing—digital marketing strategy, media planning, SEA, social advertising, programmatic advertising, SEO, content & analytics.
Familiarity with agile, waterfall, and hybrid approaches (e.g., Scrumfall).
Proficiency with Jira, Trello, and G‑Suite—comfortable adopting new tools as needed.
Strong financial awareness and experience managing estimates, tracking budgets, and reporting on profitability.
Excellent time‑management and communication skills in cross‑functional environments.
Key Traits
Execution‑Driven – focused on getting work done right, on time, and with precision.
Process‑Minded – loves structure and understands how process unlocks great creative.
Collaborative – excellent communicator who builds trust across disciplines.
Detail‑Oriented – keen eye for clarity, consistency, and quality.
Proactive – anticipates challenges and solves problems before they escalated.
Growth‑Oriented – always looking to improve how they work and help others do the same.
Remote‑First Role Remote‑first role with limited travel to client or team locations as needed. Preference for candidates located in San Diego, CA or Chicago, IL.
What We Offer
Healthcare, Dental, and Vision coverage
401(k) plan, plus matching
PTO
Paid company holidays
Parental leave
Salary The anticipated salary range for this position is $95,000 – $110,000 (US remote range $94,700 – $110,000). Salary is based on a 40‑hour workweek and leveling and is flexible.
Diversity, Equity & Inclusion DEPT® is an equal‑opportunity employer (EOE). We believe our work is best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier‑free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle, or disabilities. Please let us know of any accommodations you need—we’ll keep it confidential.
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Key Responsibilities
Project Leadership & Management
Manage mid‑sized to large‑scale digital campaigns with agency budgets typically ranging from $500K to $1M+, covering digital marketing strategy, media planning, SEA, Social advertising, Programmatic advertising, SEO, content & analytics.
Define project scope, deliverables, timelines, and resourcing plans in collaboration with cross‑functional teams.
Drive end‑to‑end execution, from kick‑off to delivery, ensuring work is delivered on time, on brief, and within budget.
Identify risks, resolve blockers, and elevate challenges early with solution‑oriented thinking.
Monitor and manage project financials including estimates, actuals, ETC and EAC.
Process Improvement & Team Collaboration
Identify opportunities to streamline project workflows and reduce operational friction.
Collaborate with internal teams to evolve delivery processes, templates, and ways of working.
Support integration of new tools or practices that improve efficiency and cross‑discipline collaboration.
Champion consistency in documentation, QA, and project standards.
Client & Stakeholder Relations
Serve as a key client point of contact on day‑to‑day delivery needs—communicating clearly, managing expectations, and maintaining momentum.
Prepare agendas, run project meetings, and ensure alignment across stakeholders.
Document decisions, action items, and next steps with clarity and follow‑through.
Build strong working relationships across departments to keep work flowing smoothly and transparently.
Peer Support & Knowledge Sharing
Informally mentor junior project managers by sharing knowledge, best practices, and process tips.
Contribute to internal discussions around delivery improvement, workflow evolution, and team enablement.
Maintain a strong sense of accountability and “managing across” with peers and adjacent roles.
Experience & Skills
5–7 years of experience in digital project or program management, owning large engagements or multi‑track workstreams.
Experience managing single projects with budgets of $1M+ from end to end.
Deep understanding of performance marketing—digital marketing strategy, media planning, SEA, social advertising, programmatic advertising, SEO, content & analytics.
Familiarity with agile, waterfall, and hybrid approaches (e.g., Scrumfall).
Proficiency with Jira, Trello, and G‑Suite—comfortable adopting new tools as needed.
Strong financial awareness and experience managing estimates, tracking budgets, and reporting on profitability.
Excellent time‑management and communication skills in cross‑functional environments.
Key Traits
Execution‑Driven – focused on getting work done right, on time, and with precision.
Process‑Minded – loves structure and understands how process unlocks great creative.
Collaborative – excellent communicator who builds trust across disciplines.
Detail‑Oriented – keen eye for clarity, consistency, and quality.
Proactive – anticipates challenges and solves problems before they escalated.
Growth‑Oriented – always looking to improve how they work and help others do the same.
Remote‑First Role Remote‑first role with limited travel to client or team locations as needed. Preference for candidates located in San Diego, CA or Chicago, IL.
What We Offer
Healthcare, Dental, and Vision coverage
401(k) plan, plus matching
PTO
Paid company holidays
Parental leave
Salary The anticipated salary range for this position is $95,000 – $110,000 (US remote range $94,700 – $110,000). Salary is based on a 40‑hour workweek and leveling and is flexible.
Diversity, Equity & Inclusion DEPT® is an equal‑opportunity employer (EOE). We believe our work is best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier‑free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle, or disabilities. Please let us know of any accommodations you need—we’ll keep it confidential.
#J-18808-Ljbffr