Navan Inc
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Location: Palo Alto, CA or San Francisco, CA
Department: Business Technology
We are seeking an experienced and strategic
Manager, IT Systems Engineering
to lead our core IT Systems teams, specifically overseeing the Application Systems Engineering and Client Platform Engineering functions. This role is essential for driving efficiency, security, and innovation across our end-user computing and enterprise application landscapes. The ideal will be a strong technical leader capable of managing multiple, complex initiatives, developing talent, and collaborating cross-functionally to deliver a secure, stable, and highly productive technology environment.
What You’ll Do:
Manage and mentor our Application Systems Engineering and Client Platform Engineering teams, fostering a culture of continuous improvement, automation, and technical excellence. Lead the design, implementation, and administration of critical enterprise SaaS applications (e.g., Okta, Google Workspace, Atlassian, Slack, Entra ID), as well as endpoint management platforms (e.g., Jamf, Intune, UEM, Virtual Desktops). Prioritize and manage workloads, ensuring the teams deliver key initiatives and projects within demanding timelines. Strategy & Architecture : Oversee the architecture, deployment, securing, managing, and maintaining of end-user computing environments and platforms. Provide strategic guidance on the evolution and optimization of our IT systems and infrastructure, including Identity and Access Management (IAM) functions and Single Sign-On (SSO) solutions. Continuously evaluate the environment for strategic gaps, driving initiatives to enhance system maturity and security posture. Operations & Support : Act as the highest-level escalation point for the most challenging system issues and outages. Ensure the implementation and enhancement of endpoint deployment, configuration management, patching, and compliance processes. Proactively identify and automate complex manual processes across both application and client platforms. Oversee the development and maintenance of comprehensive, high-quality IT documentation, playbooks, and system integration plans. Collaborate with security, infrastructure, and other teams to develop best practices, tools, and procedures for a secure, stable, and user-friendly environment. Partner with stakeholders across business units to understand technology requirements and provide technical solutions. What We’re Looking For:
Proven experience (7+ years) in a technical role such as IT Systems Engineer, IT Infrastructure Engineer, or equivalent, with at least 2 years of experience effectively managing and guiding technical teams. Expert-level knowledge and practical application of advanced IAM concepts (SSO, SAML, SCIM, OIDC, RBAC, ABAC) and experience in implementing solutions like Okta and Microsoft Entra ID. Deep technical understanding and experience in managing UEM and MDM tools (e.g., Jamf, Microsoft Intune, NinjaOne, SCCM/MECM). Strong proficiency in automation scripting (e.g., Python, PowerShell, Shell scripts) and experience with iPaaS platforms (e.g., Okta Workflows, Workato) for complex integrations. Experience handling large-scale device and application deployments, endpoint lifecycle management, and virtual desktop environments (e.g., Azure Virtual Desktop, Citrix). Familiarity with cloud computing platforms (e.g., AWS, GCP, Azure). Exceptional analytical, troubleshooting, and complex problem-solving skills, coupled with a deep understanding of IT operations, incident management, and change management best practices. Demonstrated ability to drive measurable results and lead technical teams in a dynamic, fast-paced, high-growth environment. Highly organized, attentive to detail, proactive, and capable of managing multiple initiatives simultaneously while meeting critical deadlines. Strong understanding of cybersecurity best practices and endpoint protection technology. Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field is a huge plus. Relevant industry certifications (e.g., Okta Certified Administrator/Consultant, Jamf Certified Admin/Expert, Okta Certified Workflows). Flexibility for odd hours and on-call duties is required to support critical operations and global infrastructure. Pay Range $112,500 — $200,000 USD About Navan Navan is the leading all-in-one business travel and expense management solution that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com . Navan provides a comprehensive benefits package tailored to support your well-being and financial security. Our offerings include generous medical plans, dental, and vision benefits with premiums covered by Navan, as well as various insurance options designed to cover each family's needs. We also prioritize your holistic wellness with perks like paid parental and bereavement leave, subsidized commuter benefits, mental health support, connectivity stipends, and even pet insurance. Workplace Policy Navan believes in the value of in-person connections, whether that is sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. Perks such as lunches and happy hours create a strong team environment to help you do your best work. We prioritize in-person connections and operate on a four-day-in-office work model. Please expect this policy for all roles that are tied to an office. Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring. Accommodations Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law. Please review Navan's Candidate Privacy Notice here . Job Search Best Practices We have been made aware of recruitment scams involving fraudulent attemptsto lure job seekers into sending money or personal information in returnfor fake job offers or coerce them into purchasing equipment by electronicfunds transfer (Zelle, Venmo, etc.) Legitimate Navan recruiters will neverask for money in any recruitment or onboarding activities. All available job openings at Navan will be posted on Navan’s website and all Navan recruiters will be reachable through an email address ending in "@navan.com" or "@navan.tech" or "@talent.navan.com".
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Manager, IT Systems Engineering
to lead our core IT Systems teams, specifically overseeing the Application Systems Engineering and Client Platform Engineering functions. This role is essential for driving efficiency, security, and innovation across our end-user computing and enterprise application landscapes. The ideal will be a strong technical leader capable of managing multiple, complex initiatives, developing talent, and collaborating cross-functionally to deliver a secure, stable, and highly productive technology environment.
What You’ll Do:
Manage and mentor our Application Systems Engineering and Client Platform Engineering teams, fostering a culture of continuous improvement, automation, and technical excellence. Lead the design, implementation, and administration of critical enterprise SaaS applications (e.g., Okta, Google Workspace, Atlassian, Slack, Entra ID), as well as endpoint management platforms (e.g., Jamf, Intune, UEM, Virtual Desktops). Prioritize and manage workloads, ensuring the teams deliver key initiatives and projects within demanding timelines. Strategy & Architecture : Oversee the architecture, deployment, securing, managing, and maintaining of end-user computing environments and platforms. Provide strategic guidance on the evolution and optimization of our IT systems and infrastructure, including Identity and Access Management (IAM) functions and Single Sign-On (SSO) solutions. Continuously evaluate the environment for strategic gaps, driving initiatives to enhance system maturity and security posture. Operations & Support : Act as the highest-level escalation point for the most challenging system issues and outages. Ensure the implementation and enhancement of endpoint deployment, configuration management, patching, and compliance processes. Proactively identify and automate complex manual processes across both application and client platforms. Oversee the development and maintenance of comprehensive, high-quality IT documentation, playbooks, and system integration plans. Collaborate with security, infrastructure, and other teams to develop best practices, tools, and procedures for a secure, stable, and user-friendly environment. Partner with stakeholders across business units to understand technology requirements and provide technical solutions. What We’re Looking For:
Proven experience (7+ years) in a technical role such as IT Systems Engineer, IT Infrastructure Engineer, or equivalent, with at least 2 years of experience effectively managing and guiding technical teams. Expert-level knowledge and practical application of advanced IAM concepts (SSO, SAML, SCIM, OIDC, RBAC, ABAC) and experience in implementing solutions like Okta and Microsoft Entra ID. Deep technical understanding and experience in managing UEM and MDM tools (e.g., Jamf, Microsoft Intune, NinjaOne, SCCM/MECM). Strong proficiency in automation scripting (e.g., Python, PowerShell, Shell scripts) and experience with iPaaS platforms (e.g., Okta Workflows, Workato) for complex integrations. Experience handling large-scale device and application deployments, endpoint lifecycle management, and virtual desktop environments (e.g., Azure Virtual Desktop, Citrix). Familiarity with cloud computing platforms (e.g., AWS, GCP, Azure). Exceptional analytical, troubleshooting, and complex problem-solving skills, coupled with a deep understanding of IT operations, incident management, and change management best practices. Demonstrated ability to drive measurable results and lead technical teams in a dynamic, fast-paced, high-growth environment. Highly organized, attentive to detail, proactive, and capable of managing multiple initiatives simultaneously while meeting critical deadlines. Strong understanding of cybersecurity best practices and endpoint protection technology. Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field is a huge plus. Relevant industry certifications (e.g., Okta Certified Administrator/Consultant, Jamf Certified Admin/Expert, Okta Certified Workflows). Flexibility for odd hours and on-call duties is required to support critical operations and global infrastructure. Pay Range $112,500 — $200,000 USD About Navan Navan is the leading all-in-one business travel and expense management solution that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com . Navan provides a comprehensive benefits package tailored to support your well-being and financial security. Our offerings include generous medical plans, dental, and vision benefits with premiums covered by Navan, as well as various insurance options designed to cover each family's needs. We also prioritize your holistic wellness with perks like paid parental and bereavement leave, subsidized commuter benefits, mental health support, connectivity stipends, and even pet insurance. Workplace Policy Navan believes in the value of in-person connections, whether that is sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. Perks such as lunches and happy hours create a strong team environment to help you do your best work. We prioritize in-person connections and operate on a four-day-in-office work model. Please expect this policy for all roles that are tied to an office. Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring. Accommodations Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law. Please review Navan's Candidate Privacy Notice here . Job Search Best Practices We have been made aware of recruitment scams involving fraudulent attemptsto lure job seekers into sending money or personal information in returnfor fake job offers or coerce them into purchasing equipment by electronicfunds transfer (Zelle, Venmo, etc.) Legitimate Navan recruiters will neverask for money in any recruitment or onboarding activities. All available job openings at Navan will be posted on Navan’s website and all Navan recruiters will be reachable through an email address ending in "@navan.com" or "@navan.tech" or "@talent.navan.com".
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