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Sonova

Account Manager - Bay Area, San Jose

Sonova, San Jose, California, United States, 95199

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Account Manager - Bay Area, San Jose (Relocation Assistance Available)

Purpose of role:

The Account Manager will focus on cultivating new business within the region, managing his / her time effectively by focusing on the right accounts in their region and collaborate and coordinate effectively with internal partners to ensure optimal resource deployment.

Main Tasks and Responsibilities

Make required number of sales calls per week to current or new customers within territory

Maintain and increase sales of all products within territory

Promotion and demonstration of new products

Training on the fitting and fine tuning of products and software

Coordinates with Regional Key Account Managers and Regional Directors to deploy at certain and preidentified key account clinic locations to maximize Phonak demand.

Coordinates with inside sales rep group to pursue leads generated by team within territory and to support covered clinical accounts.

Collaborates with Regional Directors, Trainers, Regional Key Account Managers, Inside Sales Support and Marketing/Inner circle to accomplish sales and growth objectives.

Coordinates with trainers to ensure optimal deployment

On-boarding and training of new accounts

Needs analysis and provide product solutions for accounts

Negotiate pricing

Provide recommendations on marketing strategies for customer business growth

Maintain strong relationships and rapport with existing and new customers within territory

Ensure all customer needs are met through personal or group product training

Represent Phonak at national and regional meetings as required

Achieve sales quota as assigned in territory

Comply with internal policies and procedures for documenting customer visits in CRM system on a daily basis

Work closely with Business Development Manager to transition and on-board new accounts

Work closely with Customer Trainers on difficult fittings

Comply with internal policies and procedures, including documenting customer visits in Salesforce

Maintain timely and accurate expense reporting in Concur

Comply with all local, state and federal laws and requirements

Other duties as assigned

Travel up to 75%

Success will be measured by:

Sales targets for fully owned accounts, owned points of sale of assigned key accounts, activity levels and funnel progress in owned accounts

Financial targets

Education and Skillset:

Bachelor’s Degree or equivalent work experience required, Masters or AuD preferred

Knowledge of HI technology and practices, previous experience assisting patients independently

Experience in the hearing healthcare industry and/or business consulting preferred

Action oriented, competitive, develops own talent, and drives for results

Takes responsibility/accountability

Courageous, curious and inquisitive

Proficient knowledge of HI technology and industry practices, appropriately independent

Experience fitting Phonak technology preferred

Effective verbal and written communication and presentation skills

Experience with CRM systems, Strong Microsoft office skills

A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova

Don't meet all the criteria? If you’re willing to go allin and learn we'd love to hear from you!

We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact wholesale.HR@Sonova.com

Health Benefits and Perks

Medical, dental and vision coverage*

Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts

TeleHealth options

401k plan with company match*

Company paid life/ad&d insurance

Additional supplemental life/ad&d coverage available

Company paid Short/Long-Term Disability coverage (STD/LTD)

STD LTD Buy-ups available

Accident/Hospital Indemnity coverage

Legal/ID Theft Assistance

PTO, floating Diversity Day, & paid holidays*

Paid parental bonding leave

Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)

Robust Internal Career Growth opportunities

Tuition reimbursement

Hearing aid discount for employees and family

Internal social recognition platform

*Plan rules/offerings dependent upon group Company/location.

This role's base salary pay range is between: $105,000 – $125,000, OTE $50,000 with ability to overachieve.

Compensation packages are based on skills, experience, and geographic location.

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