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mdf commerce

Solution Consultant

mdf commerce, Boston, Massachusetts, us, 02298

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Solution Consultant

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About EcoInteractive By SOVRA EcoInteractive is the leading enterprise software provider to government transportation and environmental agencies. With 3,000+ users and $3B+ tracked within our software, government agents use EcoInteractive’s SaaS cloud‑based solution daily to complete mission‑critical workflows and data analytics.

Location: USA — Work from home

About The Job In this role, you’ll be the bridge between technology and business. Are you passionate about solving complex challenges, working with innovative technologies, and supporting clients on their journey to success? As a Solution Consultant, you’ll play a pivotal role in pre‑sales and client engagement by identifying needs, designing tailored solutions, and demonstrating the value of our offerings. You’ll collaborate closely with sales, product, and technical teams to translate business objectives into impactful technology solutions—becoming a trusted advisor for our clients. This is your opportunity to make a real impact while working at the intersection of business, innovation, and client success.

Key Responsibilities

Collaborate with Account Executives on qualified opportunities to uncover customer business objectives, pain points and project requirements.

Collaborate with implementation and customer support teams to develop solutions for complex use cases, acting as the SME for system configuration, developing solutions within the limits of the current system functions but working to define scope for custom development when needed.

Create custom demo regions leveraging our configuration and import tools.

Create winning sales strategies and presentations for prospects using best practices and industry expertise.

Present the value of our solutions through sophisticated, collaborative demos.

Build high‑quality functional responses to RFPs and support all functional/technical activities through the sales cycle.

Work effectively with other parts of the organization, including Product Management and engineering to support ongoing product improvements using feedback from prospects and customers.

Demonstrate an understanding of client business processes through presentations, demonstrations and RFx response development.

Help develop reusable configuration playbooks, demo scripts, and content for contractual documents.

Act as a functional expert for sales directors and account executives.

Required Qualifications

5+ years’ experience in Implementation, Solution Consulting, Solution Architecture, or Sales Engineering at a SaaS company.

Knowledge or experience in capital programming, transportation planning, project portfolio management, or related fields within the public sector.

Demonstrated ability to solve complex technical problems with clients and prospective clients, and translate those into scalable product configurations.

Excellent communication skills across business, functional, and technical audiences.

Experience working closely with Sales, Implementation, and Product/Engineering.

Familiarity with API concepts, data flows, and integration principles (enough to speak with technical teams fluently).

Knowledge or experience with SaaS and Cloud‑Based applications.

Expert‑level proficiency in the MS Office suite (especially Excel).

Experience with Jira/Confluence and Salesforce is a plus.

Strong interpersonal, verbal, and written communication skills.

Ability to travel as needed.

Authorized to work in the US and located in one of the permitted states.

Personal Characteristics

Driven. You’re hungry to learn, gain new experiences, and succeed.

Empathetic. You understand people and their needs and have strong desire to help others.

Adaptable. You’re self‑sufficient, self‑aware, and resourceful.

Problem Solver. You can think critically and solve customers’ problems.

Communicator. You’re an excellent communicator, both written and oral.

Ownership mentality. You take responsibility and love accountability.

Entrepreneurial. You thrive in a nimble, lean, unstructured, fast‑paced startup environment where the best idea wins.

Can Prioritize. You understand what’s important, and can focus on what’s important.

Team Player. You work collaboratively and energetically across all functions.

Self‑Motivated. You stay focused even with broad requirements and minimal supervision.

Assets that would make you stand out

Public sector (state and local government) experience.

Equal Opportunity Employer At SOVRA, we are committed to fostering an inclusive and equitable workplace. We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other characteristic protected by applicable laws. We provide a work environment free from discrimination and harassment. In addition, we are committed to ensuring pay equity across our organization and regularly review our compensation practices. SOVRA, through its wholly owned subsidiary International Data Base Corp., participates in E‑Verify. If selected for employment, you will be required to provide your Form I‑9 information to confirm that you are authorized to work in the United States. SOVRA, a través de su subsidiaria de propiedad total International Data Base Corp., participa en E‑Verify. Si es seleccionado para empleo, se le solicitará proporcionar la información de su Formulario I‑9 para confirmar que usted está autorizado para trabajar en los Estados Unidos.

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Consulting, Information Technology, and Sales

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