Restaurant Brands International
Director, People Business Partner, Burger King, Company Operations
Restaurant Brands International, Cleveland, Ohio, us, 44101
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Job Details
Seniority level: Director
Employment type: Full-time
Job function: Business Development and Sales
Industries: Food and Beverage Services
Job Profile Summary Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world’s largest quick‑service restaurant companies with nearly $45 billion in annual system‑wide sales and over 32,000 restaurants in more than 120 countries and territories. RBI owns four of the world’s most prominent and iconic quick‑service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities. RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.
Responsibilities
Partner with the Burger King Operations Leadership
Work with the VPs of Company Restaurants to determine Enterprise and Brand goals/objectives for Company Restaurant Human Resources on an annual basis that aligns with and supports the needs of the Business
Develop and drive the annual objectives for Company Restaurants
Work across regions to ensure consistency, identify shared challenges and opportunities and develop best practices
Liaise with Legal to address employee relations issues
Respond to and investigate all EEOC complaints, DOL charges, etc.
Develop Key Performance Indicators for Company Restaurants across all areas of the employee life cycle and establish a regular cadence of reviewing and providing updates to all applicable members of Leadership
Participate in any RFP’s that would impact the experience and success of company restaurants
Support positive employee relations strategy
Engage HR COE’s to perform annual analysis of all programs, policies, and tools to ensure alignment of objectives across all of HR including but not limited to:
Wage scales, comp philosophy, HR technology, undergraduate hiring programs, workforce planning, recruiting, training & development initiatives etc
Provide support to the HR COE’s and Business Leadership to ensure all programs, policies and tools are implemented and successful and provide ongoing feedback
Annual review of existing HR policies and procedures for US Company Restaurants and assist with updates when applicable
Seek out and explore innovations that can be piloted and potentially leveraged across all Burger King locations, both Franchisee and Company Owned, to improve the team member experience and drive profitability
Provide ad hoc reports as requested
Develop and maintain processes for the sale and purchase of new stores along with the integration of new markets into our RBI practices
Manage team of 10+ HR business partners and Recruitment Coordinators
Qualifications
Bachelor’s degree with a concentration in Human Resources, Business or related field
PHR/SPHR Certified is a nice to have
7+ years HR experience, preferably supporting hourly team member environment in the QSR or Retail industry
Well versed in variables impacting the restaurant industry and labor markets
Polished presentation skills.
Ability to build relationships and influence senior leaders
Demonstrated project management skills
Superb communication skills.
Self‑starter capable with solid time management skills
Ability to travel to different markets and to restaurants based on an ad‑hoc need (35‑50%)
Benefits Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.
Equal Opportunity Employer Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
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Job Details
Seniority level: Director
Employment type: Full-time
Job function: Business Development and Sales
Industries: Food and Beverage Services
Job Profile Summary Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world’s largest quick‑service restaurant companies with nearly $45 billion in annual system‑wide sales and over 32,000 restaurants in more than 120 countries and territories. RBI owns four of the world’s most prominent and iconic quick‑service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities. RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.
Responsibilities
Partner with the Burger King Operations Leadership
Work with the VPs of Company Restaurants to determine Enterprise and Brand goals/objectives for Company Restaurant Human Resources on an annual basis that aligns with and supports the needs of the Business
Develop and drive the annual objectives for Company Restaurants
Work across regions to ensure consistency, identify shared challenges and opportunities and develop best practices
Liaise with Legal to address employee relations issues
Respond to and investigate all EEOC complaints, DOL charges, etc.
Develop Key Performance Indicators for Company Restaurants across all areas of the employee life cycle and establish a regular cadence of reviewing and providing updates to all applicable members of Leadership
Participate in any RFP’s that would impact the experience and success of company restaurants
Support positive employee relations strategy
Engage HR COE’s to perform annual analysis of all programs, policies, and tools to ensure alignment of objectives across all of HR including but not limited to:
Wage scales, comp philosophy, HR technology, undergraduate hiring programs, workforce planning, recruiting, training & development initiatives etc
Provide support to the HR COE’s and Business Leadership to ensure all programs, policies and tools are implemented and successful and provide ongoing feedback
Annual review of existing HR policies and procedures for US Company Restaurants and assist with updates when applicable
Seek out and explore innovations that can be piloted and potentially leveraged across all Burger King locations, both Franchisee and Company Owned, to improve the team member experience and drive profitability
Provide ad hoc reports as requested
Develop and maintain processes for the sale and purchase of new stores along with the integration of new markets into our RBI practices
Manage team of 10+ HR business partners and Recruitment Coordinators
Qualifications
Bachelor’s degree with a concentration in Human Resources, Business or related field
PHR/SPHR Certified is a nice to have
7+ years HR experience, preferably supporting hourly team member environment in the QSR or Retail industry
Well versed in variables impacting the restaurant industry and labor markets
Polished presentation skills.
Ability to build relationships and influence senior leaders
Demonstrated project management skills
Superb communication skills.
Self‑starter capable with solid time management skills
Ability to travel to different markets and to restaurants based on an ad‑hoc need (35‑50%)
Benefits Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.
Equal Opportunity Employer Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
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