Customer Service Representative Job at Russell Tobin in Minneapolis

Job Title and Overview

We are seeking dependable and customer‑focused Customer Service Representatives to join a growing financial services team in Minneapolis, MN. This is a fully onsite, contract‑to‑hire opportunity offering stability, hands‑on training, and long‑term growth potential.

Base Pay Range

$18.00/hr - $20.00/hr

Location

Minneapolis, MN — Fully Onsite

Employment Type

Contract

Seniority Level

Entry level

Job Function

Customer Service and Administrative

Industries

Banking, Investment Banking, and Financial Services

Key Responsibilities

• Handle inbound customer inquiries with professionalism and accuracy
• Provide general account and service support while documenting interactions thoroughly
• Resolve common issues and elevate complex cases as needed
• Follow company policies, procedures, and compliance standards
• Consistently meet quality and productivity performance metrics
• Collaborate with internal teams to ensure positive customer outcomes

Qualifications

• High school diploma or GED required
• 2–3 years of customer service, call center, or client support experience required
• Strong verbal communication and problem‑solving skills
• High attention to detail and ability to multitask across systems
• Comfortable working in a fast‑paced, metrics‑driven environment

Why This Opportunity

• Contract‑to‑hire role with potential for permanent placement
• Competitive hourly pay ($18–$20/hour)
• Paid training and professional development
• Entry into the financial services industry
• Stable onsite work environment in Minneapolis, MN

Benefits

Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k) retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home, and pet insurance, and employee discounts with preferred vendors.

Equal Opportunity Employer

Prides Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other protected characteristic.

Apply Now!

Direct message the job poster from Russell Tobin or contact via the posted links to apply.