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Children's National Hospital

Ambulatory Patient Care Tech - Medical Specialties

Children's National Hospital, Washington, District of Columbia, us, 20022

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Ambulatory Patient Care Tech - Medical Specialties Children’s National Hospital is looking for an Ambulatory Patient Care Technician to work in our medical specialties clinic. The role involves providing basic nursing care, assisting patients and families, maintaining a clean and safe environment, and supporting the multidisciplinary team.

Pay Range Base pay: $43,160.00 – $85,259.20 per year.

Minimum Qualifications

High School Diploma or GED (Required)

1 year of experience in an acute health‑care setting—preferably pediatrics (Preferred)

Functional Accountabilities – Clinical Activities

Collect and accurately document patient information including chief complaint, current medications, allergies, tobacco use, and exposure history; obtain vital signs, height, weight, and head circumference.

Recognize abnormalities and report them to the Registered Nurse or Provider; screen patients for pain and indicators of abuse/neglect; provide Basic Life Support procedures when necessary.

Provide basic nursing care such as nourishing, ambulating, and escorting patients to discharge.

Ensure all equipment (scales, stadiometers, vital‑sign machines, otoscopes, ophthalmoscopes, oxygen, suction) is functional and perform corrective actions or report needs.

Collect specimens for testing and perform specific testing per clinic assignment, including POCT, lab draws, and specimen preparation.

Inform patients/guardians about specimen collection and offer educational resources.

Meet Joint Commission/DOH documentation requirements for the clinic area.

Complete clean‑sweep tool weekly.

Functional Accountabilities – Patient Flow and Unit Efficiency

Maintain a neat, orderly environment and prepare exam rooms for patients.

Prioritize tasks and report any inability to complete them.

Obtain equipment and supplies, maintaining par levels.

Monitor waiting room and keep families informed of delays; direct them to lab, radiology, cafeteria, etc.

Identify children/families with special needs (e.g., stretcher, oxygen use, isolation requirements).

Functional Accountabilities – Communication

Contribute to a positive work environment and collaborate respectfully with team members.

Confer with appropriate personnel regarding unexpected or unfamiliar problems.

Greet patients/families, adapt to their educational level, address anxiety, and report concerns to the Clinic Manager.

Maintain a courteous, calm, comforting, and professional demeanor toward patients, guardians, and colleagues.

Functional Accountabilities – Laboratory Competency

Perform, evaluate, and report QC protocols; resolve failures and document resolutions.

Participate in continuing education and complete competency challenges on time.

Process specimens by centrifugation and sorting into specific test areas; coordinate pick‑up and delivery for reference labs.

Investigate and handle improperly labeled specimens, requisition problems, and inadequate specimens.

Answer general specimen‑related questions and route technical inquiries appropriately.

Maintain daily records of laboratory equipment; order routine lab/POCT inventory.

Collect blood specimens by venipuncture and capillary methods; perform routine tests such as urine dipstick and glucose.

Functional Accountabilities – Self‑Responsibility

Follow directions precisely and maintain confidentiality.

Participate in in‑services; create and meet annual educational goals with a supervisor.

Maintain satisfactory time and attendance.

Complete all occupational health requirements per policy.

Hold current certification in Basic Life Support (BLS) and any other required licensure (e.g., DC, MD, VA).

Functional Accountabilities – Organizational Commitment

Anticipate and respond to customer needs, following up until needs are met.

Demonstrate collaborative and respectful behavior; partner with team members to achieve goals.

Show flexibility, willingness to change, and identify opportunities to improve processes.

Make appropriate decisions using sound judgment; speak up about unsafe behavior; validate information for decisions.

Actively promote safety for patients, families, visitors, and co‑workers; apply Stop, Think, Act, and Review practices.

Location and Work Schedule Primary location: District of Columbia – Washington, DC (CN Hospital Main Campus). Day shift 8:30 a.m. – 5:00 p.m. Full‑time.

Other Details Seniority Level: Entry level; Employment Type: Full‑time; Job Function: Health Care Provider; Industry: Hospitals and Health Care.

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