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TECEZE

IT Support Engineer - Urgent

TECEZE, Mansfield, Massachusetts, us, 02048

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We are looking for an IT Support Engineer with 1–4 years of experience to provide technical support for end users, systems, and network components. The role involves troubleshooting hardware/software issues, managing OS installations, and supporting enterprise tools.

Location Mansfield, MA

Work Arrangement Onsite Work

Employment Type Full Time

Seniority Level Associate

Job Function Information Technology

Industries Information Services

Job Responsibilities Provide L1/L2 IT support for end users, including Windows troubleshooting, hardware/software issues, OS imaging, and device setup. Handle SCCM/Intune deployments, AD user management, and basic network support (LAN/Wi‑Fi/VPN). Manage tickets via ServiceNow and ensure compliance with the Project.

Technical Skills

M365

ServiceNow

Basic networking skills

Printer management

AV solution support

VIP support

Printer and industrial scanner support

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