MSD
Director, Technical Operations Planning (Onsite)
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Director, Technical Operations Planning (Onsite)
role at
MSD .
Job Overview The Global Clinical Supply (GCS) organization within our company's Research Laboratories manages the end‑to‑end clinical supply chain for our portfolio of more than 300 Phase I‑IV Clinical Trials, 200+ Investigator Initiated Studies, and 200+ External Collaborations. GCS is accountable for planning, sourcing, labeling, packaging, and delivering clinical supplies to sites across more than 60 countries in compliance with worldwide regulations, company policies, and SOPs.
Responsibilities
Integrate teams across the US and Switzerland, implementing a new operating model and ways of working.
Lead a team of technical experts responsible for CSO Compliance Operations, CSO Integration Operations, Global Site Scheduling, and process ownership, KPIs, investigations & CAPAs for Operations Planning.
Proactively identify operational risks and implement data‑driven mitigation strategies to ensure strong performance.
Embed business process continuous improvement to enhance efficiency while maintaining responsiveness to project‑specific needs.
Seek opportunities for innovation and efficiency, removing barriers for the team and supporting change initiatives.
Support strategic plans by defining priorities, establishing KPIs, and driving change initiatives and process improvements.
Continuously optimize assets, processes, and resources across the supply chain to maintain compliance and achieve operational excellence.
Ensure coordinated scheduling across sites, influence siting decisions, meet productivity targets, and address scheduling conflicts.
Engage with inspectors/auditors, coordinate responses to observations, and lead CAPA implementation.
Lead integration of complex BD assets (e.g., new external sites, complex packaging) and guide the team for operational execution.
Lead complex, cross‑functional investigations and provide guidance on problem‑solving and effective CAPA.
Lead implementation and change adoption for new systems and tools within Operations Planning to deliver digital strategy.
Lead operational simplification efforts with external sites to enable speed, flexibility, and cost opportunities.
Inspire and motivate teams by setting high‑performance expectations and fostering a culture of learning, accountability, and continuous improvement.
Qualifications & Experience
Degree (BSc, MSc, MBA, PhD) in Life Sciences, Engineering, Supply Chain, Business Administration, or related discipline.
10+ years in pharmaceutical, biotechnology, or medical devices with proven success in project management and team leadership.
Demonstrated ability to lead and develop teams, manage complex projects, and deliver innovative solutions.
Strong communication, collaboration, and stakeholder management skills.
Adaptable and resilient, with a track record of performing under pressure and fostering collaboration across global, culturally diverse teams.
Collaborate cross‑functionally to deliver integrated solutions.
Strong analytical and problem‑solving skills, with ability to interpret complex data and drive evidence‑based decisions.
Proficiency in English (verbal and written) at a professional working level.
Required Skills
Accountability
Audit Preparations
Business Process Improvements
Clinical Supply Chain Management
Contract Management
Customer Alignment
Customer‑Focused
Data Compilation
Detail‑Oriented
Dispatching
Driving Continuous Improvement
Financial Forecasting
Inventory Control Management
Key Performance Indicators (KPI)
Materials Procurement
Medical Supply Management
Motivating Teams
Negotiation
Operational Excellence
Operational Risk Assessment
Outsourcing
People Leadership
Problem Solving
Process Optimization
Preferred Skills Current Employees apply HERE. Current Contingent Workers apply HERE.
Location & Work Model San Francisco Residents Only
– We consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance.
Los Angeles Residents Only
– We will consider for employment all qualified applicants, including those with criminal histories, in accordance with the City of Los Angeles Fair Chance Initiative.
U.S. Hybrid Work Model
– Effective September 5, 2023, employees in office‑based positions in the U.S. will work a hybrid model of three total days on‑site per week (Monday‑Thursday) with Friday remote, unless business‑critical tasks require on‑site presence.
Job Location: West Point, PA (Onsite)
Compensation & Benefits Salary range: $153,800.00 – $242,200.00. Eligible for annual bonus and long‑term incentive if applicable.
Benefits include medical, dental, vision, retirement (401(k)), paid holidays, vacation, compassionate and sick days.
EEO & Diversity Statement We are an Equal Employment Opportunity Employer. We prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other legally protected characteristics. We comply with affirmative action requirements for veterans and individuals with disabilities. For more information about personal rights under U.S. EEO laws, visit the EEOC website.
Additional Information Job Posting End Date: 12/23/2025.
Travel required: 10%
Relocation: No relocation assistance.
Visa Sponsorship: No.
Shift: 1st‑Day.
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Director, Technical Operations Planning (Onsite)
role at
MSD .
Job Overview The Global Clinical Supply (GCS) organization within our company's Research Laboratories manages the end‑to‑end clinical supply chain for our portfolio of more than 300 Phase I‑IV Clinical Trials, 200+ Investigator Initiated Studies, and 200+ External Collaborations. GCS is accountable for planning, sourcing, labeling, packaging, and delivering clinical supplies to sites across more than 60 countries in compliance with worldwide regulations, company policies, and SOPs.
Responsibilities
Integrate teams across the US and Switzerland, implementing a new operating model and ways of working.
Lead a team of technical experts responsible for CSO Compliance Operations, CSO Integration Operations, Global Site Scheduling, and process ownership, KPIs, investigations & CAPAs for Operations Planning.
Proactively identify operational risks and implement data‑driven mitigation strategies to ensure strong performance.
Embed business process continuous improvement to enhance efficiency while maintaining responsiveness to project‑specific needs.
Seek opportunities for innovation and efficiency, removing barriers for the team and supporting change initiatives.
Support strategic plans by defining priorities, establishing KPIs, and driving change initiatives and process improvements.
Continuously optimize assets, processes, and resources across the supply chain to maintain compliance and achieve operational excellence.
Ensure coordinated scheduling across sites, influence siting decisions, meet productivity targets, and address scheduling conflicts.
Engage with inspectors/auditors, coordinate responses to observations, and lead CAPA implementation.
Lead integration of complex BD assets (e.g., new external sites, complex packaging) and guide the team for operational execution.
Lead complex, cross‑functional investigations and provide guidance on problem‑solving and effective CAPA.
Lead implementation and change adoption for new systems and tools within Operations Planning to deliver digital strategy.
Lead operational simplification efforts with external sites to enable speed, flexibility, and cost opportunities.
Inspire and motivate teams by setting high‑performance expectations and fostering a culture of learning, accountability, and continuous improvement.
Qualifications & Experience
Degree (BSc, MSc, MBA, PhD) in Life Sciences, Engineering, Supply Chain, Business Administration, or related discipline.
10+ years in pharmaceutical, biotechnology, or medical devices with proven success in project management and team leadership.
Demonstrated ability to lead and develop teams, manage complex projects, and deliver innovative solutions.
Strong communication, collaboration, and stakeholder management skills.
Adaptable and resilient, with a track record of performing under pressure and fostering collaboration across global, culturally diverse teams.
Collaborate cross‑functionally to deliver integrated solutions.
Strong analytical and problem‑solving skills, with ability to interpret complex data and drive evidence‑based decisions.
Proficiency in English (verbal and written) at a professional working level.
Required Skills
Accountability
Audit Preparations
Business Process Improvements
Clinical Supply Chain Management
Contract Management
Customer Alignment
Customer‑Focused
Data Compilation
Detail‑Oriented
Dispatching
Driving Continuous Improvement
Financial Forecasting
Inventory Control Management
Key Performance Indicators (KPI)
Materials Procurement
Medical Supply Management
Motivating Teams
Negotiation
Operational Excellence
Operational Risk Assessment
Outsourcing
People Leadership
Problem Solving
Process Optimization
Preferred Skills Current Employees apply HERE. Current Contingent Workers apply HERE.
Location & Work Model San Francisco Residents Only
– We consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance.
Los Angeles Residents Only
– We will consider for employment all qualified applicants, including those with criminal histories, in accordance with the City of Los Angeles Fair Chance Initiative.
U.S. Hybrid Work Model
– Effective September 5, 2023, employees in office‑based positions in the U.S. will work a hybrid model of three total days on‑site per week (Monday‑Thursday) with Friday remote, unless business‑critical tasks require on‑site presence.
Job Location: West Point, PA (Onsite)
Compensation & Benefits Salary range: $153,800.00 – $242,200.00. Eligible for annual bonus and long‑term incentive if applicable.
Benefits include medical, dental, vision, retirement (401(k)), paid holidays, vacation, compassionate and sick days.
EEO & Diversity Statement We are an Equal Employment Opportunity Employer. We prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other legally protected characteristics. We comply with affirmative action requirements for veterans and individuals with disabilities. For more information about personal rights under U.S. EEO laws, visit the EEOC website.
Additional Information Job Posting End Date: 12/23/2025.
Travel required: 10%
Relocation: No relocation assistance.
Visa Sponsorship: No.
Shift: 1st‑Day.
#J-18808-Ljbffr