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Affirm

Staff Product Manager, Card Experience

Affirm, Portland, Oregon, United States, 97204

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Staff Product Manager – Pre‑Swipe Experience Affirm is reinventing credit to make it more honest and friendly, providing consumers the ability to buy now and pay later without hidden fees or compounding interest.

The affirm card is at a massive inflection point. Having reached millions of cardholders inside our network, we are just scratching the surface of a 150M+ external TAM. We need a Staff Product Manager to own the critical “Pre‑Swipe” Experience – the defining moments between a user saying “yes” to the card and making their first purchase.

This is not just an optimization role; it is a 0->1 strategic ownership role. You will be responsible for the Activation Journey, New User Experience (NUX), and the Checkout experience. Your mandate is to make the onboarding process “butter smooth” in an industry known for friction, turning complex financial compliance into a magical, instant consumer experience.

You will lead the vision for how we welcome millions of new users, creating the fastest, most delightful path to share of wallet. You will build the bets that change how people think about cards, spend, and pay over time for many years to come.

What You’ll Do

Own the “Pre‑Swipe” Vision: Define the long‑term strategy for Card Activation and New User Experience. You will own the roadmap for taking a user from “Interested” to “Ready to Transact,” bridging the gap between digital provisioning and physical card unboxing.

Build 0->1 Growth Bets: Identify and launch net‑new features that drive activation. Whether it’s gamified onboarding, instant wallet provisioning (Apple/Google Pay), or novel “first‑use” incentives, you will lead the charge on innovation.

Obsess Over the Funnel: Manage the end‑to‑end checkout and activation funnel. You will ruthlessly eliminate friction, optimizing for speed, clarity, and delight, ensuring our drop‑off rates are industry‑leading lows.

Cross‑Functional Leadership: As a Staff PM, you will act as the conductor for a complex group of stakeholders. You will partner deeply with Engineering to decouple growth from platform debt, and work with Design to ensure our UX is world‑class.

Navigate Complexity: You will work hand‑in‑glove with Risk, Legal, and Compliance to invent new ways to onboard users safely without sacrificing speed. You will turn regulatory requirements into seamless product experiences.

Drive Activation Economics: Own the metrics that matter. You are responsible for Time‑to‑First‑Transaction, 30‑Day Activation Rates, and Wallet Provisioning penetration.

What We Look For

7+ years of Product Management experience, with a clear track record in consumer mobile apps, fintech, or neobanks.

Experience Owning Critical Funnels: Deep experience optimizing high‑stakes conversion flows (e.g., checkouts, sign‑ups, KYC) and understanding the psychology of user activation.

0->1 Builder Mentality: You aren’t just an optimizer; you have a history of launching new products or features from scratch that fundamentally changed user behavior.

Technical & Design Fluency: You can speak the language of engineering (API constraints, latency) and have an incredibly high bar for UI/UX design. You know what “butter smooth” feels like and won’t settle for clunky interactions.

Strategic Influence: You have experience leading without authority, capable of aligning senior stakeholders and guiding embedded engineering/design pods through ambiguity.

Data‑Driven Intuition: Fluent in SQL/Amplitude and use data to find the bottleneck, but use product intuition to solve it.

This position requires either equivalent practical experience or a Bachelor’s degree in a related field.

Pay and Benefits

Pay Grade – P; Equity Grade – 13.

Base pay ranges:

$225,000 – $275,000 per year (CA, WA, NY, NJ, CT) ,

$200,000 – $250,000 per year (all other U.S. states) .

Equity rewards, monthly stipends for health, wellness, tech spending.

Health, dental and vision coverage for employee and dependents (100% subsidized for primary).

Employee stock purchase plan (ESPP).

Remote‑first company; mainly remote with occasional on‑site requirements.

Legal and EEO Statements

We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, affirm will consider for employment qualified applicants with arrest and conviction records.

By clicking “Submit Application,” you acknowledge that you have read affirm’s Global Candidate Privacy Notice and hereby give informed consent to the collection, processing, use, and storage of your personal information as described therein.

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