ServiceNow CSM BA - Global Remote (LATAM/APAC/ANZ)

A consulting firm is seeking a ServiceNow (CSM) Business Analyst for a 12-month contract, focusing on implementing Customer Service Management solutions. The ideal candidate will have 5-8 years of experience in business analysis with a strong background in ServiceNow CSM. Responsibilities include leading project plans, collaborating with diverse teams, and ensuring engagement during User Acceptance Testing. Remote work across LATAM, ANZ, and APAC time zones is required, with exceptional English communication skills necessary. #J-18808-Ljbffr