Mindlance
A leading consulting firm is seeking a skilled ServiceNow Business Analyst for a major project aimed at implementing the CSM module for Call Center operations across various regions. This role demands collaboration with diverse global teams and effective communication, with responsibilities including business analysis, user story documentation, and engagement in User Acceptance Testing (UAT). Candidates should have substantial experience in business analysis, familiarity with ServiceNow CSM, and must be fluent in Spanish. This opportunity allows for full remote work.
#J-18808-Ljbffr