Concord Hospitality Enterprises
Senior Sales Manager
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Senior Sales Manager
role at
Concord Hospitality Enterprises
Location: Miami, FL
Salary: $150,000.00 - $160,000.00
Responsibilities
Provide the highest levels of customer service to internal partners and external clients at all times.
Respond in a quick, timely, and professional manner to all internal partners and external customers, delivering clear and concise communication representative of Concord Hospitality via all avenues.
Demonstrate excellent time management, self‑motivation, and proactive planning, being organizationally savvy with a keen focus on detail.
Satisfactorily maintain existing assigned accounts/segments and work diligently to develop new business for the hotel.
Effectively and efficiently monitor and manage all aspects of pre‑event, event, and post‑event details: track, detail, and communicate particulars of each assigned account, group, or event.
Assist with projects, reports, training, coaching, performance evaluation, and supervision of employees as directed by the Director of Sales and General Manager (if applicable).
Work with internal and external partners to forecast group rooms and F & B revenues and understand conditions and strategies that maximize released space and rooms and impact hotel revenues.
Gain knowledge of hotel’s food and beverage products, pricing and presentation, and learn about the hotel’s function space, audio‑visual, and any other details related to event success.
Consistently attain sales activity goals and individual revenue goals, including proactive and reactive calls, tours, and appointments as outlined by Concord, your RVPSM, and your supervisor.
Learn and use digital sales systems and conceptual sales processes (e.g., Delphi, CI/TY, PMS, sales call process, etc.) and understand the hotel’s sales strategies (Marketing Plan, rates, budgeted goals, etc.). Implement these tools and resources to accomplish individual and team goals and efficiently complete job duties.
Prepared for and participate in all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position.
Own career development for self and direct reports: advocate for training and job opportunities that hone talents, skills, creativity, and professional growth.
Carry out any reasonable requests made by Management and seek to comply with company policies and procedures.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Sales and Business Development
Industry Hospitality
Note Referrals increase your chances of interviewing at Concord Hospitality Enterprises by 2x.
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Senior Sales Manager
role at
Concord Hospitality Enterprises
Location: Miami, FL
Salary: $150,000.00 - $160,000.00
Responsibilities
Provide the highest levels of customer service to internal partners and external clients at all times.
Respond in a quick, timely, and professional manner to all internal partners and external customers, delivering clear and concise communication representative of Concord Hospitality via all avenues.
Demonstrate excellent time management, self‑motivation, and proactive planning, being organizationally savvy with a keen focus on detail.
Satisfactorily maintain existing assigned accounts/segments and work diligently to develop new business for the hotel.
Effectively and efficiently monitor and manage all aspects of pre‑event, event, and post‑event details: track, detail, and communicate particulars of each assigned account, group, or event.
Assist with projects, reports, training, coaching, performance evaluation, and supervision of employees as directed by the Director of Sales and General Manager (if applicable).
Work with internal and external partners to forecast group rooms and F & B revenues and understand conditions and strategies that maximize released space and rooms and impact hotel revenues.
Gain knowledge of hotel’s food and beverage products, pricing and presentation, and learn about the hotel’s function space, audio‑visual, and any other details related to event success.
Consistently attain sales activity goals and individual revenue goals, including proactive and reactive calls, tours, and appointments as outlined by Concord, your RVPSM, and your supervisor.
Learn and use digital sales systems and conceptual sales processes (e.g., Delphi, CI/TY, PMS, sales call process, etc.) and understand the hotel’s sales strategies (Marketing Plan, rates, budgeted goals, etc.). Implement these tools and resources to accomplish individual and team goals and efficiently complete job duties.
Prepared for and participate in all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position.
Own career development for self and direct reports: advocate for training and job opportunities that hone talents, skills, creativity, and professional growth.
Carry out any reasonable requests made by Management and seek to comply with company policies and procedures.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Sales and Business Development
Industry Hospitality
Note Referrals increase your chances of interviewing at Concord Hospitality Enterprises by 2x.
#J-18808-Ljbffr