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Global Crossing Airlines

Sr. Manager of Maintenance Control Center - A

Global Crossing Airlines, Miami, Florida, us, 33222

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Job Description TITLE: Sr. Manager of Maintenance Control Center - Assistant DOM

REPORTS TO: Director of Maintenance

Overview The Sr. Manager MCC / Assistant Director of Maintenance (Assistant DOM) is responsible for the supervision, coordination, and control of all aircraft maintenance activities during active operations, ensuring the aircraft are maintained in accordance with Company policies, FAA regulations, CFRs, OEM maintenance programs, and safety standards. This role serves as a key leadership position within Technical Operations, providing operational control, maintenance oversight, regulatory compliance, and real‑time decision‑making for in‑service aircraft. The position acts as a primary interface between Maintenance Control, Dispatch, Quality, Materials, Planning, and Executive Maintenance Leadership. The role holds the authority to remove aircraft from service for safety or maintenance program concerns and ensures continuous airworthiness and operational reliability.

Skills And Qualifications

Minimum 5 years of combined Line Maintenance and/or Heavy Maintenance experience

Minimum 2 years of Maintenance Control experience

Minimum 3 years in a supervisory/management role in the Maintenance Operations environment

Valid FAA Airframe and Powerplant (A&P) Certification

Proven leadership, motivational and organizational skills

Working knowledge of the Airbus A320 family aircraft

Demonstrated knowledge of airline maintenance operations

Demonstrated ability to plan, organize and administer/delegate responsibilities to subordinates as required

Duties And Responsibilities

Continually design/implement action plans to reduce maintenance related delays and cancellations

Create, administer and manage the department’s work schedules including managing and approving vacations, monitoring sick time and absences

Maintain department goals, performance objectives, and training (including recurrent training) of all Maintenance Control personnel

Serve as single point of contact for the Manager of Maintenance and VPTO/DOM regarding daily operations

Effectively monitor and manage the MEL/CDL/NEF process for accuracy

Maintain all One Time On‑Call Maintenance documentation for each event, including all FMIS entries as required

Ensure the requirements of On‑Call and One Time On‑Call Maintenance are performed per the requirements of this manual

Ensure timely audits of all completed overnight work documents and facilitate timely corrections of all noted errors as required

Administer and manage all departmental self‑audits

Participate in the Reliability Board Meeting if directed

Complete in a timely manner all other duties assigned by the Manager of Maintenance or VPTO/DOM

Document and prepare daily progress reports and maintenance logs

FAA Certificated Mechanic possessing Airframe and Powerplant ratings

Plan, organize, direct, coordinate, control and influence a multi‑functional organization for Maintenance Control to ensure activities are accomplished in accordance with Company policies, FARs, Company and OEM Maintenance Programs and other governmental regulations

Coordinate and administer timely ordering and shipment of aircraft parts and equipment to support out of service aircraft

Have authority to remove any aircraft from operational service for safety or maintenance program concerns

Monitor aircraft status, taking appropriate action when maintenance problems arise or when it is anticipated that daily operations will be affected

Coordinate with the Dispatchers concerning MCC/OCC issues and maintenance problems that affect releasing of aircraft

Ensure maintenance assigned the correct checks for the overnight aircraft and coordinate with the Dispatchers on the checks required during day operation

Monitor, report and maintain TRAX for Company maintenance operations

Monitor and control all Maintenance Reliability Reports provided by MCC personnel

Evaluate Technical Operations procedures for effectiveness and recommend revisions as necessary by completing a Management of Change (MOC) per MPP 11.123

Supervise assigned personnel, ensuring dissemination of company policy and procedure changes

Ensure each assigned employee is safety conscious and follows safe work practices and habits

Advise the Materials Administrator regarding necessary additional items, components, or assemblies to be purchased for stock or aircraft improvement

In conjunction with the Chief Inspector, ensure that AMTs have been trained, approved, officially designated and certificated to accomplish Airworthiness Release and “RII” duties

Ensure that AMTs have proper authority to perform engine run‑up and taxi operations

Office Hours And Schedule This is a full‑time, on‑site position based in Miami, scheduled Monday through Friday during standard office business hours. Occasional travel may be required based on operational needs, including aircraft recovery, audits, or special maintenance events. Flexibility is required to support irregular operations, AOG events, and maintenance escalations as needed

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. He or she is frequently required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time

Global Crossing Airlines provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training

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