CoverageX
Automotive Warranty Claims Analyst – CoverageX
Join to apply for the
Automotive Warranty Claims Analyst
role at
CoverageX .
We are adding an Automotive Warranty Claims Analyst to our team in Newport Beach, helping customers navigate warranty claims, coordinating with repair facilities, and upholding our level of customer service.
Base Pay Range $32.00/hr - $35.00/hr
Responsibilities
Engage with customers via inbound calls, guiding them through their vehicle service contract claims
Review repair requests, verify coverage, and authorize repairs in accordance with contract terms
Coordinate with repair facilities to confirm work details, costs, and timelines
Resolve discrepancies and communicate solutions with professionalism and clarity
Maintain accurate, well-documented claim records throughout the process
Leverage your automotive expertise to support both customers and team members
Drive claims forward efficiently while ensuring an exceptional customer experience
Requirements
Demonstrated expertise in automotive service, repair, and mechanical diagnostics
Proven experience in automotive service, repair, or warranty claims (Service Advisor background preferred)
Exceptional communication and customer service skills, both verbal and written
Thorough understanding of vehicle repair processes with the ability to guide customers confidently through coverage and claim details
Ability to process claims accurately and explain warranty or contract terms clearly and professionally
Strong attention to detail and sharp problem-solving abilities
Composure under pressure and effectiveness in a fast-paced, high-volume environment
Collaborative approach with a genuine commitment to teamwork
Motivated attitude with a desire to learn, grow, and contribute to a dynamic organization
Benefits (After 90 Days)
Health, Dental, and Vision Insurance
Paid Time Off (PTO)
Paid Federal Holidays
Paid Training
Seniority Level Entry level
Employment Type Full-time
Job Function Management and Manufacturing
Location Newport Beach, CA
#J-18808-Ljbffr
Automotive Warranty Claims Analyst
role at
CoverageX .
We are adding an Automotive Warranty Claims Analyst to our team in Newport Beach, helping customers navigate warranty claims, coordinating with repair facilities, and upholding our level of customer service.
Base Pay Range $32.00/hr - $35.00/hr
Responsibilities
Engage with customers via inbound calls, guiding them through their vehicle service contract claims
Review repair requests, verify coverage, and authorize repairs in accordance with contract terms
Coordinate with repair facilities to confirm work details, costs, and timelines
Resolve discrepancies and communicate solutions with professionalism and clarity
Maintain accurate, well-documented claim records throughout the process
Leverage your automotive expertise to support both customers and team members
Drive claims forward efficiently while ensuring an exceptional customer experience
Requirements
Demonstrated expertise in automotive service, repair, and mechanical diagnostics
Proven experience in automotive service, repair, or warranty claims (Service Advisor background preferred)
Exceptional communication and customer service skills, both verbal and written
Thorough understanding of vehicle repair processes with the ability to guide customers confidently through coverage and claim details
Ability to process claims accurately and explain warranty or contract terms clearly and professionally
Strong attention to detail and sharp problem-solving abilities
Composure under pressure and effectiveness in a fast-paced, high-volume environment
Collaborative approach with a genuine commitment to teamwork
Motivated attitude with a desire to learn, grow, and contribute to a dynamic organization
Benefits (After 90 Days)
Health, Dental, and Vision Insurance
Paid Time Off (PTO)
Paid Federal Holidays
Paid Training
Seniority Level Entry level
Employment Type Full-time
Job Function Management and Manufacturing
Location Newport Beach, CA
#J-18808-Ljbffr