Unity MSK
About Los Angeles Orthopedic Surgery Specialists
Los Angeles Orthopedic Surgery Specialists provides compassionate, high‑quality orthopedic care to help patients reach lifelong wellness. The experienced team of medical providers sees patients from in and around Los Angeles, with offices in East Los Angeles, Wilshire, Santa Fe Springs, Tarzana, Encino, Valencia, and Montebello, California.
Job Duties And Responsibilities Oversight of Clinical Functions
Coordinates all administrative (back‑office) clinical functions of the medical practice.
Assists in the development, review, and revision of standard operating policies and procedures in collaboration with senior management.
Maintains vital staff certifications and licensing requirements.
Performs administrative functions as needed, including answering and triaging telephone calls for patient care matters, acting as a liaison between physicians, patients, and staff, preparing charts for clinical care, and assisting front‑office functions.
Coordinates or serves as liaison for administrative support activities including facilities management, pharmacy, utilization management, quality management, risk management, human resources, and payroll.
Controls wage and non‑wage expenses, including pharmacy and medical supplies, in accordance with budget.
Works in a collaborative role with the management team, staff, and physicians in the clinical practices, as well as related departments throughout the organization.
Functions as key point person in research, set‑up, and implementation of new procedures, workflows, and equipment, as needed or requested.
Patient Care
Manages patient care flow and takes a leadership role within the back‑office.
Coordinates with the back‑office team the preparation of charts as needed, including filing into appropriate sections of the medical record and ensuring all pertinent items are available to the provider before patient care commences.
Serves as an advocate for patients and utilizes appropriate resources.
Leadership
Functions as key liaison in new project development and patient‑care redesign initiatives.
Acts as a role model in providing care and precepts new staff.
Provides orientation and training for new clinical staff.
Assists with personnel recruitment, selection, coaching, and other aspects of performance management.
Recommends areas of improvement, analyzes workflows to achieve standard methodology.
Assesses workflow of back‑office staff and schedules accordingly, covering absences, illnesses, and breaks.
Provides review of MA skills and performance abilities using designated evaluation tools.
Partners with management to identify needed areas of staff improvement and/or deficiencies.
Appropriately and effectively communicates all concerns to the operational management team.
Demonstrates an ability to be a super‑user of all vital electronic practice systems, quickly learning new systems as needed, suggesting improvements, and participating in system design and improvements.
Trains back‑office staff about systems needed to perform current job duties, including, but not limited to, Advanced MD.
Experience
Three (3) or more years of experience in a medical setting preferred.
Proficient computer skills preferred.
Supervisory skills with previous medical office management and/or supervisory experience sufficient to address staffing and human resources preferred.
Strong interpersonal skills, especially in the areas of patient and physician relations.
Consistent track record with customer service, training, and empowering others to effect positive change.
Qualifications
Employee must be in good standing (no documented counseling, suspension, or disciplinary issues in a 12‑month period).
Employee must have at least 6 months consecutive service in the current position before eligibility to apply.
Excellent verbal and written skills.
Outstanding organizational abilities.
Ability to work well under deadlines.
Excellent telephone and interpersonal skills.
Absolute discretion with regard to confidential information.
Pay Range: 27–31 USD per hour (LAOSS – Santa Fe Springs).
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Health Care Provider
Industries Hospitals and Health Care
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Job Duties And Responsibilities Oversight of Clinical Functions
Coordinates all administrative (back‑office) clinical functions of the medical practice.
Assists in the development, review, and revision of standard operating policies and procedures in collaboration with senior management.
Maintains vital staff certifications and licensing requirements.
Performs administrative functions as needed, including answering and triaging telephone calls for patient care matters, acting as a liaison between physicians, patients, and staff, preparing charts for clinical care, and assisting front‑office functions.
Coordinates or serves as liaison for administrative support activities including facilities management, pharmacy, utilization management, quality management, risk management, human resources, and payroll.
Controls wage and non‑wage expenses, including pharmacy and medical supplies, in accordance with budget.
Works in a collaborative role with the management team, staff, and physicians in the clinical practices, as well as related departments throughout the organization.
Functions as key point person in research, set‑up, and implementation of new procedures, workflows, and equipment, as needed or requested.
Patient Care
Manages patient care flow and takes a leadership role within the back‑office.
Coordinates with the back‑office team the preparation of charts as needed, including filing into appropriate sections of the medical record and ensuring all pertinent items are available to the provider before patient care commences.
Serves as an advocate for patients and utilizes appropriate resources.
Leadership
Functions as key liaison in new project development and patient‑care redesign initiatives.
Acts as a role model in providing care and precepts new staff.
Provides orientation and training for new clinical staff.
Assists with personnel recruitment, selection, coaching, and other aspects of performance management.
Recommends areas of improvement, analyzes workflows to achieve standard methodology.
Assesses workflow of back‑office staff and schedules accordingly, covering absences, illnesses, and breaks.
Provides review of MA skills and performance abilities using designated evaluation tools.
Partners with management to identify needed areas of staff improvement and/or deficiencies.
Appropriately and effectively communicates all concerns to the operational management team.
Demonstrates an ability to be a super‑user of all vital electronic practice systems, quickly learning new systems as needed, suggesting improvements, and participating in system design and improvements.
Trains back‑office staff about systems needed to perform current job duties, including, but not limited to, Advanced MD.
Experience
Three (3) or more years of experience in a medical setting preferred.
Proficient computer skills preferred.
Supervisory skills with previous medical office management and/or supervisory experience sufficient to address staffing and human resources preferred.
Strong interpersonal skills, especially in the areas of patient and physician relations.
Consistent track record with customer service, training, and empowering others to effect positive change.
Qualifications
Employee must be in good standing (no documented counseling, suspension, or disciplinary issues in a 12‑month period).
Employee must have at least 6 months consecutive service in the current position before eligibility to apply.
Excellent verbal and written skills.
Outstanding organizational abilities.
Ability to work well under deadlines.
Excellent telephone and interpersonal skills.
Absolute discretion with regard to confidential information.
Pay Range: 27–31 USD per hour (LAOSS – Santa Fe Springs).
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Health Care Provider
Industries Hospitals and Health Care
#J-18808-Ljbffr