Victra - Verizon Authorized Retailer
Multi Unit General Manager
Victra - Verizon Authorized Retailer, East Canton, Ohio, United States, 44730
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Multi Unit General Manager
role at
Victra - Verizon Authorized Retailer
When you join Victra, you will help shape our guest experience and coach your team to deliver their best to every guest. Our General Managers exceed sales targets while maintaining operational excellence. With paid training, you receive the tools to embrace and take ownership of your store. You will develop your Assistant General Manager and help them learn what it means to lead at Victra. If you thrive in a competitive atmosphere, enjoy mentoring others, and consistently deliver results, Victra is the place for you.
Building, developing, and mentoring your sales team.
Working through teams to teach, coach and follow our sales process with Every Guest Every Time.
Attracting and retaining top caliber employees.
Brand advocate for Victra.
Providing ongoing sales training and support for your team to exceed sales, retention, quality, and service objectives.
Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the store.
Ensuring store employees meet and/or exceed defined monthly success measurements and complete assigned training on time.
Developing and implementing sales tools and initiatives.
Maintaining store performance by running retail inventory compliance.
Engaging in business operations including budgeting, forecasting, analyzing, and providing sales reports.
Thinking of innovative ways to drive traffic in stores and capitalize on existing customer base.
Owning store success and taking ownership for store employees’ work‑related needs, staff leadership, scheduling, labor controls, marketing, loss prevention, and all other store functions.
Owning all guest escalations and providing a timely resolution.
Clearly communicating company objectives and priorities to team members and providing timely follow‑up.
Staying up to date with new sales promotions and ensuring guests receive a complete solution to meet their current and future needs.
Benefits you can expect:
Paid Training
Premium Health, Dental, and Vision Insurance
Paid Maternity Leave
401K Match
Tuition Reimbursement
50% off Verizon Service
VNation Disaster Relief
Referral Bonus
Frequent Contests
Career Advancement Opportunities
A comprehensive benefit list can be viewed here. All benefits are subject to the terms and conditions of the plan documents or insurance policies.
Compensation: Base Pay: $43,888.00 Pay rates include base pay with the opportunity to earn a monthly General Manager bonus. The average all‑in pay is $69,572 per year for this role.
What We Are Looking For:
We prefer candidates who thrive in a sales environment, inspire teams, set high goals, motivate others to meet those goals, are open to new ideas, relate well to diverse people, and focus on maximizing team performance. Success is measured by delivering results through team performance.
You Will Need To Have:
1–3 years of experience in a retail sales environment, with 2 years in a leadership or supervisory role.
Management experience in a commissions‑based sales environment.
A proven track record of achieving challenging team and individual sales goals.
Ability to balance multiple opposing priorities in a complex environment.
Experience setting goals, evaluating performance, and developing a high‑performing team.
Basic interview skills and enhanced staffing knowledge.
High school diploma or GED.
One or more years of customer service experience, preferably in a retail or sales environment.
Willingness to work evenings, weekends, holidays, from November through December, and/or during peak vacation periods.
At least 18 years of age.
Legally authorized to work in the United States.
Physical Requirements:
Ability to lift ten pounds.
Ability to stand for long periods of time.
Training Requirements:
All General Managers must attend and successfully complete a 4‑day New Hire University (NHU) training program within 2 weeks of their official start date, which may include overnight travel at the company’s expense. They also must complete a 3‑day General Manager University (SMU) program within 30 days of completing NHU, potentially including overnight travel. Various online and computer‑based trainings will be required throughout employment.
Equal Employment Opportunity:
We are proud to be an equal‑opportunity employer and celebrate our employees’ differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Management and Manufacturing
Industry Telecommunications
#J-18808-Ljbffr
Multi Unit General Manager
role at
Victra - Verizon Authorized Retailer
When you join Victra, you will help shape our guest experience and coach your team to deliver their best to every guest. Our General Managers exceed sales targets while maintaining operational excellence. With paid training, you receive the tools to embrace and take ownership of your store. You will develop your Assistant General Manager and help them learn what it means to lead at Victra. If you thrive in a competitive atmosphere, enjoy mentoring others, and consistently deliver results, Victra is the place for you.
Building, developing, and mentoring your sales team.
Working through teams to teach, coach and follow our sales process with Every Guest Every Time.
Attracting and retaining top caliber employees.
Brand advocate for Victra.
Providing ongoing sales training and support for your team to exceed sales, retention, quality, and service objectives.
Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the store.
Ensuring store employees meet and/or exceed defined monthly success measurements and complete assigned training on time.
Developing and implementing sales tools and initiatives.
Maintaining store performance by running retail inventory compliance.
Engaging in business operations including budgeting, forecasting, analyzing, and providing sales reports.
Thinking of innovative ways to drive traffic in stores and capitalize on existing customer base.
Owning store success and taking ownership for store employees’ work‑related needs, staff leadership, scheduling, labor controls, marketing, loss prevention, and all other store functions.
Owning all guest escalations and providing a timely resolution.
Clearly communicating company objectives and priorities to team members and providing timely follow‑up.
Staying up to date with new sales promotions and ensuring guests receive a complete solution to meet their current and future needs.
Benefits you can expect:
Paid Training
Premium Health, Dental, and Vision Insurance
Paid Maternity Leave
401K Match
Tuition Reimbursement
50% off Verizon Service
VNation Disaster Relief
Referral Bonus
Frequent Contests
Career Advancement Opportunities
A comprehensive benefit list can be viewed here. All benefits are subject to the terms and conditions of the plan documents or insurance policies.
Compensation: Base Pay: $43,888.00 Pay rates include base pay with the opportunity to earn a monthly General Manager bonus. The average all‑in pay is $69,572 per year for this role.
What We Are Looking For:
We prefer candidates who thrive in a sales environment, inspire teams, set high goals, motivate others to meet those goals, are open to new ideas, relate well to diverse people, and focus on maximizing team performance. Success is measured by delivering results through team performance.
You Will Need To Have:
1–3 years of experience in a retail sales environment, with 2 years in a leadership or supervisory role.
Management experience in a commissions‑based sales environment.
A proven track record of achieving challenging team and individual sales goals.
Ability to balance multiple opposing priorities in a complex environment.
Experience setting goals, evaluating performance, and developing a high‑performing team.
Basic interview skills and enhanced staffing knowledge.
High school diploma or GED.
One or more years of customer service experience, preferably in a retail or sales environment.
Willingness to work evenings, weekends, holidays, from November through December, and/or during peak vacation periods.
At least 18 years of age.
Legally authorized to work in the United States.
Physical Requirements:
Ability to lift ten pounds.
Ability to stand for long periods of time.
Training Requirements:
All General Managers must attend and successfully complete a 4‑day New Hire University (NHU) training program within 2 weeks of their official start date, which may include overnight travel at the company’s expense. They also must complete a 3‑day General Manager University (SMU) program within 30 days of completing NHU, potentially including overnight travel. Various online and computer‑based trainings will be required throughout employment.
Equal Employment Opportunity:
We are proud to be an equal‑opportunity employer and celebrate our employees’ differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Management and Manufacturing
Industry Telecommunications
#J-18808-Ljbffr