DaVita Kidney Care
Sr Director, IKC Operations at DaVita Kidney Care
Location: 601 Hawaii St, El Segundo, California, 90245-4814, United States of America
Base pay range: $157,000.00/yr – $226,000.00/yr
Seniority Level: Director
Employment Type: Full-time
Job Function: Management and Manufacturing
Industries: Hospitals and Health Care
Job Overview The Sr Director, IKC Operations accomplishes company objectives by supervising the daily operations of a clinical operations team within the greater Southeast Texas geography, overseeing managers and front‑line teammates while improving systems and processes to advance operational effectiveness and achieve operational goals. This director has P&L accountability for over $300M in medical cost under management and works closely with nephrology groups to achieve shared goals and vision.
Essential Responsibilities
Provide leadership and direction to the team. Responsible for performance development, performance management, retention, team assignments, and teammate relations. Work directly with managers to create a sustained culture which drives patient safety, compliance, and outcomes.
Operational Oversight and Improvement:
Identifies, analyzes, and drives continuous operating improvements and quality performance of operating metrics, including clinical outcomes quality, productivity, staffing, training, attrition, and budget.
Maintains awareness and knowledge of the assigned market and participates in internal and external business development meetings, as applicable.
Develops and implements strategic planning initiatives that maximize the division’s clinical care and growth potential.
Leads critical projects working across multiple service lanes; monitors metrics, tracks progress of initiatives, and prepares presentations for senior leadership.
Works across operational and innovation teams to advance best‑in‑class capabilities in the market.
Accountable for Physician engagement strategy and quality:
Expands clinical and business relationships with existing and new physician partners.
Addresses top growth priorities, provides due diligence and leads successful operational conversions on acquisitions and strategic growth.
Accountable for collaboration with dialysis business:
Partners in collaboration calls, innovating to develop new collaboration processes.
Oversees RN performance on core team participation.
Meets monthly with internal leaders to drive key performance measures and increase provider engagement and facilitate business relationships to drive growth.
Interfaces with business leaders from a broad range of functional teams, including Finance, People Services, Strategy, Quality, and others in support of strategy and operational execution.
Collaborates across DKC and IKC teams to perform analyses and synthesize results.
Manages and oversees the DaVita IKC program:
Ensures compliance to all applicable regulations and DaVita policies.
Monitors risk management and quality assurance compliance.
Accountable for review and development of department budget:
Evaluates processes to ensure cost effectiveness and reduce operational expenses.
Evaluates projects for cost effectiveness and impact on outcome expectations.
Education and Experience
8+ years of operational leadership; leading robust, regional teams.
Experience managing budgets and driving metrics.
Preferred experience in healthcare, particularly value‑based care (VBC).
Master’s degree preferred.
Prior P&L management experience.
Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook.
Demonstrated ability to handle confidential information with discretion and sound judgment.
What We’ll Provide
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
Support for you and your family: Family resources, EAP counseling sessions, access to Headspace®, backup child and elder care, maternity/paternity leave and more.
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on‑demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as a place where I belong. Our goal is to embed belonging into everything we do in our village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
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Location: 601 Hawaii St, El Segundo, California, 90245-4814, United States of America
Base pay range: $157,000.00/yr – $226,000.00/yr
Seniority Level: Director
Employment Type: Full-time
Job Function: Management and Manufacturing
Industries: Hospitals and Health Care
Job Overview The Sr Director, IKC Operations accomplishes company objectives by supervising the daily operations of a clinical operations team within the greater Southeast Texas geography, overseeing managers and front‑line teammates while improving systems and processes to advance operational effectiveness and achieve operational goals. This director has P&L accountability for over $300M in medical cost under management and works closely with nephrology groups to achieve shared goals and vision.
Essential Responsibilities
Provide leadership and direction to the team. Responsible for performance development, performance management, retention, team assignments, and teammate relations. Work directly with managers to create a sustained culture which drives patient safety, compliance, and outcomes.
Operational Oversight and Improvement:
Identifies, analyzes, and drives continuous operating improvements and quality performance of operating metrics, including clinical outcomes quality, productivity, staffing, training, attrition, and budget.
Maintains awareness and knowledge of the assigned market and participates in internal and external business development meetings, as applicable.
Develops and implements strategic planning initiatives that maximize the division’s clinical care and growth potential.
Leads critical projects working across multiple service lanes; monitors metrics, tracks progress of initiatives, and prepares presentations for senior leadership.
Works across operational and innovation teams to advance best‑in‑class capabilities in the market.
Accountable for Physician engagement strategy and quality:
Expands clinical and business relationships with existing and new physician partners.
Addresses top growth priorities, provides due diligence and leads successful operational conversions on acquisitions and strategic growth.
Accountable for collaboration with dialysis business:
Partners in collaboration calls, innovating to develop new collaboration processes.
Oversees RN performance on core team participation.
Meets monthly with internal leaders to drive key performance measures and increase provider engagement and facilitate business relationships to drive growth.
Interfaces with business leaders from a broad range of functional teams, including Finance, People Services, Strategy, Quality, and others in support of strategy and operational execution.
Collaborates across DKC and IKC teams to perform analyses and synthesize results.
Manages and oversees the DaVita IKC program:
Ensures compliance to all applicable regulations and DaVita policies.
Monitors risk management and quality assurance compliance.
Accountable for review and development of department budget:
Evaluates processes to ensure cost effectiveness and reduce operational expenses.
Evaluates projects for cost effectiveness and impact on outcome expectations.
Education and Experience
8+ years of operational leadership; leading robust, regional teams.
Experience managing budgets and driving metrics.
Preferred experience in healthcare, particularly value‑based care (VBC).
Master’s degree preferred.
Prior P&L management experience.
Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook.
Demonstrated ability to handle confidential information with discretion and sound judgment.
What We’ll Provide
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
Support for you and your family: Family resources, EAP counseling sessions, access to Headspace®, backup child and elder care, maternity/paternity leave and more.
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on‑demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as a place where I belong. Our goal is to embed belonging into everything we do in our village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
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