Kforce Inc
Base Pay Range
$54.00/hr - $63.00/hr
Responsibilities
Senior ServiceNow Engineer will manage onshore/offshore ServiceNow application support for operations, deployments, patching, and upgrades
Lead timely resolution of production issues, including off-hours/weekends
Ensure SLA/availability for prod and non-prod environments
Collaborate with engineering, product, and IT to deliver projects and support
Represent ServiceNow in Disaster Recovery exercises
Define and maintain operational policies, procedures, and standards
Ensure compliance with regulatory/IT controls, support audits
Partner with ServiceNow/vendor teams to maintain performance and platform hygiene
Produce SLA/performance metrics for continuous improvement
Provide Level 2 engineering support and mentor a high-performing team
Coordinate across US/India time zones
Requirements
BS/MS in CS, IT, or related field
Preferred certs: ServiceNow CSA, CAD, CIS (ITSM/Discovery/Event Mgmt), ITIL v3/v4
8+ years in software testing/development; 4+ years on ServiceNow
Experience across ITSM, ITOM, CMDB, Service Catalog, CSDM, Discovery, Event Mgmt
Expertise with ATF, Selenium, Postman, or SOAP UI
Hands‑on ServiceNow dev & scripting (JavaScript, Glide APIs, Flow Designer, Catalog/Client Scripts)
Strong upgrade lifecycle, patch testing, and defect management
Familiar with Agile/Scrum, CI/CD, DevOps automation
Proficient with test/defect tools (JIRA, HP ALM)
Strong analytical/problem‑solving; enforce QA standards and improvements
Independent ownership in fast‑paced Agile; effective offshore/onshore collaboration across time zones
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
Benefits We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Equal Opportunity Statement Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Contact By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Seniority Level Associate
Employment Type Contract
Job Function Engineering and Information Technology
Industries Financial Services, Investment Banking, and Investment Management
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Responsibilities
Senior ServiceNow Engineer will manage onshore/offshore ServiceNow application support for operations, deployments, patching, and upgrades
Lead timely resolution of production issues, including off-hours/weekends
Ensure SLA/availability for prod and non-prod environments
Collaborate with engineering, product, and IT to deliver projects and support
Represent ServiceNow in Disaster Recovery exercises
Define and maintain operational policies, procedures, and standards
Ensure compliance with regulatory/IT controls, support audits
Partner with ServiceNow/vendor teams to maintain performance and platform hygiene
Produce SLA/performance metrics for continuous improvement
Provide Level 2 engineering support and mentor a high-performing team
Coordinate across US/India time zones
Requirements
BS/MS in CS, IT, or related field
Preferred certs: ServiceNow CSA, CAD, CIS (ITSM/Discovery/Event Mgmt), ITIL v3/v4
8+ years in software testing/development; 4+ years on ServiceNow
Experience across ITSM, ITOM, CMDB, Service Catalog, CSDM, Discovery, Event Mgmt
Expertise with ATF, Selenium, Postman, or SOAP UI
Hands‑on ServiceNow dev & scripting (JavaScript, Glide APIs, Flow Designer, Catalog/Client Scripts)
Strong upgrade lifecycle, patch testing, and defect management
Familiar with Agile/Scrum, CI/CD, DevOps automation
Proficient with test/defect tools (JIRA, HP ALM)
Strong analytical/problem‑solving; enforce QA standards and improvements
Independent ownership in fast‑paced Agile; effective offshore/onshore collaboration across time zones
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
Benefits We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Equal Opportunity Statement Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Contact By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Seniority Level Associate
Employment Type Contract
Job Function Engineering and Information Technology
Industries Financial Services, Investment Banking, and Investment Management
#J-18808-Ljbffr