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Cooper Connect

General Manager

Cooper Connect, Belleville, Illinois, United States, 62226

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Company: Chick-fil-A Green Mount Commons

Owner/Operator Ben Winner has been an Operator since 2018, and with Chick-fil-A since 2012

Ben is a former member of the Marine Corps Reserves and has been deployed previously

Chick-fil-A Green Mount Commons has grown in sales every year Ben has been the Owner/Operator, and is almost an $11 million restaurant

Chick-fil-A is the fastest growing Quick Service Restaurant in the nation

Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years

Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)

Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024

Value and Appreciate Employees

Competitive Salary

Health Insurance stipend, plus dental, and vision

Paid Vacation

Access to business coaching

Moving stipend and relocation assistance if needed

Partnership with Missouri Baptist University (free undergrad or MBA classes)

Never work on Sundays

Excellent Career Advancement Opportunities

Overtime Available

Opportunity We are seeking a dynamic and experienced General Manager to join our leadership team at Chick-fil-A Green Mount Commons. As the second-in-command to the Owner/Operator, the General Manager plays a vital role in overseeing the entire restaurant operation. This position is ideal for a leader with an entrepreneurial mindset who thrives in a fast-paced environment and wants to grow with one of the most respected brands in the restaurant industry. This is a hands‑on leadership opportunity designed to develop and refine your skills while offering a clear path for professional advancement. You will be empowered to make decisions that impact every area of the business as if you were the franchise owner. The General Manager will lead a team of three executive directors and six restaurant directors, to maximize restaurant metrics, people development, and connect with the local community.

Your Impact

Oversee all daily operations, ensuring excellence in food safety, customer service, speed, and hospitality

Lead and develop the restaurant’s leadership team across the Front of House, Back of House, and Administrative departments

Manage and inspire a team of 100+ team members, driving alignment with core values and operational goals

Build a high-performance culture by coaching leaders, holding teams accountable, and providing clear direction

Promote food safety and workplace safety through consistent systems and training

Drive profitability by identifying operational inefficiencies, reducing waste, and supporting strategic growth initiatives

Foster a healthy team culture by addressing performance and interpersonal issues directly, using established coaching frameworks

Collaborate cross-functionally with department heads, contributing to high-level planning, team meetings, and long-term goal setting

Background Profile

Bachelor's Degree (highly preferred)

Previous experience in leading teams of other leaders/managers with proven results and people development

Analytical mindset, data-driven approach when making decisions

Hospitality Experience

Previous Chick-fil-A leadership experience (preferred)

Desire for a long-term career within Chick-fil-A

Apply now Apply now and you will be contacted ASAP.

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