Senior Sales Manager - Hilton Hawaiian Village Waikiki Beach Resort

Senior Sales Manager – Hilton Hawaiian Village Waikiki Beach Resort

Join to apply for the Senior Sales Manager role at Hilton Hawaiian Village Waikiki Beach Resort.

Hilton Hawaiian Village is located on the widest stretch of beach, our 22-acre paradise features the best pools and waterslides in Waikiki, as well as the only saltwater lagoon. The resort has 2,800+ hotel rooms and over 150,000 square feet of event space.

Hilton Waikoloa Village is located on the sunny, scenic Kohala Coast. Our oceanfront resort offers a taste of the island life full of culture, poolside relaxation, and a chance to meet marine wildlife up close. The hotel sits on 62 acres, has 640+ hotel rooms and over 241,000 square feet of event space.

This role can be based on the property or remote based on candidate location.

Salary range: $100,000 - $130,000, based on experience and location.

Sales Incentive

Hilton offers the best in‑market SIP (Short‑Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus‑eligible earnings. The quarterly incentive may have multiple individually weighted objectives, providing multiple opportunities to earn a payout.

Ideal Candidates

• Two (2) years of big box hotel sales experience.
• Strong sales and communication skills.
• Knowledge of Hilton Hawaiian Village, Hilton Waikoloa Village, or the Hawaiian Islands is highly preferred.

The Benefits

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best‑in‑Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt‑Free Education – wide variety of educational credentials through partnership with Guild Education, including college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares – employee stock purchase program (ESPP) – 15% discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Available benefits may vary depending on property‑specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What I Will Be Doing

• Responds to sales inquiries, initiates new sales, prospects and qualifies leads and solicits potential clients, entertains clients, conducts site visits and answers questions, determines rates, prepares proposals, negotiates contracts, services accounts and analyzes lost business for the hotel(s). Develops sales plans and strategies to meet or exceed established revenue and room‑night goals.
• Works with various departments to ensure requested services are provided to customers.
• Customer and Account Management – applies strong sales skills to create customer value and differentiate Hilton from the competition.
• Prospecting – demonstrates mastery of the prospecting process, identifies potential customers, and prepares and implements call strategy.
• Negotiations – understands the customer and the business leaders' expectations.

What We Are Looking For

We look for demonstration of Hilton's core values:

• Hospitality – passionate about delivering exceptional guest experiences.
• Integrity – do the right thing, all the time.
• Leadership – leaders in industry and communities.
• Teamwork – team players in everything we do.
• Ownership – owners of our actions and decisions.
• Now – operate with a sense of urgency and discipline.

Key Attributes

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Work Location

Hilton Hawaiian Village

Schedule

Full‑time

Brand

Hilton Hotels & Resorts

Job Category

Sales

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industry

Hospitality

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