Epicor Specialist
Seeking to hire an Epicor Specialist for a direct hire opportunity in Chicago to support, optimize, and maintain our clients' Epicor system across all functional areas. This role serves as a key connection between Production, Purchasing, Parts, Stockroom, and Accounting, ensuring data accuracy, streamlined workflows, and efficient ERP-driven processes. The ideal candidate has strong technical skills, excellent communication abilities, and hands‑on experience configuring, troubleshooting, and improving Epicor modules used in a manufacturing environment.
Essential Duties and Responsibilities
Serve as the primary internal resource for Epicor support, troubleshooting, and user assistance
Maintain, configure, and optimize Epicor modules used throughout the company
Develop and manage BAQs, BPMs, dashboards, reports (SSRS), and user security
Analyze business processes and recommend system-driven improvements to increase efficiency, accuracy, and standardization
Train new and existing users on Epicor functionality, best practices, and new releases
Work closely with department leads to document requirements, map workflows, and translate operational needs into Epicor solutions
Support and improve inventory management processes and accurate manufacturing and purchasing transactions
Troubleshoot data discrepancies, process failures, and workflow issues; implement corrective actions and long-term fixes
Coordinate with IT and external Epicor support when escalations or system-level changes are needed
Maintain accurate documentation for system changes, procedures, and configurations
Lead or support ERP‑related continuous improvement initiatives, version upgrades, module rollouts, and integrations
Position Qualifications
3+ years of Epicor ERP experience in a manufacturing environment (Kinetic preferred)
Strong understanding of manufacturing workflows, inventory control, job management, purchasing, and financial transactions
Experience with BAQs, BPMs, Dashboards, Report Builder/SSRS, and user security setup
Ability to troubleshoot Epicor errors, transaction issues, and workflow failures
Excellent analytical and problem‑solving abilities with a strong attention to detail
Effective written and verbal communication skills, including the ability to support and train end users
Proficiency in Microsoft Excel, SQL familiarity a plus
Ability to manage multiple projects, priorities, and deadlines in a fast‑paced environment
Position Benefits
Medical, life, supplemental vision/dental insurance
PTO
401k
Compensation Range $100,000.00 – $120,000.00 Annually
The offer will be determined by a variety of factors such as the candidate's individual skills, qualifications, and experience relative to the requirements of the role.
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Essential Duties and Responsibilities
Serve as the primary internal resource for Epicor support, troubleshooting, and user assistance
Maintain, configure, and optimize Epicor modules used throughout the company
Develop and manage BAQs, BPMs, dashboards, reports (SSRS), and user security
Analyze business processes and recommend system-driven improvements to increase efficiency, accuracy, and standardization
Train new and existing users on Epicor functionality, best practices, and new releases
Work closely with department leads to document requirements, map workflows, and translate operational needs into Epicor solutions
Support and improve inventory management processes and accurate manufacturing and purchasing transactions
Troubleshoot data discrepancies, process failures, and workflow issues; implement corrective actions and long-term fixes
Coordinate with IT and external Epicor support when escalations or system-level changes are needed
Maintain accurate documentation for system changes, procedures, and configurations
Lead or support ERP‑related continuous improvement initiatives, version upgrades, module rollouts, and integrations
Position Qualifications
3+ years of Epicor ERP experience in a manufacturing environment (Kinetic preferred)
Strong understanding of manufacturing workflows, inventory control, job management, purchasing, and financial transactions
Experience with BAQs, BPMs, Dashboards, Report Builder/SSRS, and user security setup
Ability to troubleshoot Epicor errors, transaction issues, and workflow failures
Excellent analytical and problem‑solving abilities with a strong attention to detail
Effective written and verbal communication skills, including the ability to support and train end users
Proficiency in Microsoft Excel, SQL familiarity a plus
Ability to manage multiple projects, priorities, and deadlines in a fast‑paced environment
Position Benefits
Medical, life, supplemental vision/dental insurance
PTO
401k
Compensation Range $100,000.00 – $120,000.00 Annually
The offer will be determined by a variety of factors such as the candidate's individual skills, qualifications, and experience relative to the requirements of the role.
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