Senior Scheduling Specialist
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Base pay range
$90,000.00/yr - $105,000.00/yr
Position Description
Axia by Qcells is seeking an experienced Sr. Scheduling Specialist to manage project scheduling activities across the organization. In this role, you will review pipeline reports to identify projects ready for scheduling and work with stakeholders to resolve issues that may delay progress. You will collaborate with senior management and cross‑functional teams to develop project plans that align resources, timelines, and budgets while ensuring a five‑star customer experience. The ideal candidate will have strong project management expertise, the ability to navigate challenges effectively, exceptional attention to detail, excellent communication skills and, per the seniority of the title, assist the team with a variety of important tasks such as documenting best practices and training new schedulers.
This position will be based out of one of our offices in Irvine, CA; San Francisco, CA; or Santa Clara, CA with a potential in‑office schedule set by the direct manager’s discretion in accordance with the company policies and procedures. Remote work may be considered for exceptional cases.
Responsibilities
- Optimize scheduling efficiency by balancing in‑house crews and sub‑contractor availability, geographic routing, travel time, and project deadlines.
- Serve as primary point of contact for customers regarding scheduling updates, timelines, and preparation requirements.
- Review pipeline reports to identify projects that are ready for a scheduling event.
- Schedule appointments with homeowners and install teams through phone calls, emails, and text messages.
- Provide guidance to scheduling specialists by assisting in process improvement and training.
- Root‑cause analysis to identify bottlenecks or challenges that are preventing the scheduling team from achieving scheduling targets.
- Identify opportunities to streamline scheduling workflows and implement best practices across the scheduling team.
- Send material orders to procurement team to order bill of materials.
- Break complex projects into manageable actions, establish timeframes, and prioritize tasks effectively.
- Proactively identify potential risks and develop contingency plans. Elevate risk management strategies to safeguard project outcomes.
- Perform other scheduling tasks in site surveys, inspections, and other job site visits as necessary.
Required Qualifications
- 6‑7 years (or a bachelor’s degree 3+ years) of work experience including a proven track record as a Scheduling Specialist, Project Manager, or in a similar role, including managing complex projects from inception to completion, ideally in the retrofit residential PV + ESS renewable energy sector.
- 6‑7 years of experience demonstrating excellent customer‑experience enhancing skills, capable of guiding peers and influencing senior‑level management and stakeholders to drive positive business outcomes and unparalleled customer experience.
- Exceptional prioritization and time‑management abilities, focusing on delivering high‑quality positive impact.
- Strong capabilities in client‑facing situations and teamwork; adept at negotiating, navigating ambiguity, resolving conflicts, and solving ambiguous challenges.
- Hands‑on experience with advanced project‑management tools (e.g., enterprise‑level CRMs) and quality assurance and risk‑management familiarity.
Physical, Mental & Environmental Demands
To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.
Mobility – Standing 20% of time; Sitting 70% of time; Walking 10% of time.
Strength – Pulling up to 10 lbs; Pushing up to 10 lbs; Carrying up to 10 lbs; Lifting up to 10 lbs.
Dexterity – Typing Frequently; Handling Frequently; Reaching Frequently.
Agility – Turning Frequently; Twisting Frequently; Bending Occasionally; Crouching Occasionally; Balancing Never; Climbing Never; Crawling Never; Kneeling Never.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Project Management and Information Technology
Industries
Renewable Energy Semiconductor Manufacturing
The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications.
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