Pilot Property Management, Inc.
Facilities Manager
Pilot Property Management, Inc., San Mateo, California, United States, 94409
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Facilities Manager
role at
Pilot Property Management, Inc.
Job Type: Full-time
Seniority Level: Mid-Senior level
Position Overview Woodlake Association, a 990‑unit condominium community spread across 30 acres with extensive amenities, is seeking a highly organized and proactive Facilities Manager. This individual will oversee the maintenance, repair, and capital improvement of all community assets, including buildings, grounds, mechanical systems, recreational facilities, and common areas. The Facilities Manager will play a key role in ensuring that Woodlake remains a safe, attractive, and well‑maintained community for its residents. The Facilities Manager will work closely with the General Manager, Board of Directors, and staff to plan, schedule, and execute projects, supervise vendors, and support a team of in‑house maintenance personnel.
Key Responsibilities
Operations & Maintenance
Oversee daily maintenance operations of buildings, grounds, pools, lake, clubhouse, fitness center, and other amenities.
Ensure compliance with safety standards, building codes, and HOA policies.
Implement preventative maintenance programs for mechanical, electrical, and plumbing systems.
Project Management
Manage capital improvement and repair projects, including balcony repairs, SB326 compliance, lake and pool work, and other large‑scale initiatives.
Solicit and evaluate vendor bids; oversee contractor performance to ensure quality, timeliness, and budget compliance.
Provide regular project updates to the General Manager and Board of Directors.
Team Leadership
Supervise and schedule maintenance staff, providing training, guidance, and performance evaluations.
Promote a culture of teamwork, accountability, and customer service.
Budget & Planning
Assist in developing and managing facilities budgets, including operating and reserve expenditures.
Track inventory, equipment, and supplies to ensure cost‑effective purchasing.
Resident & Staff Relations
Respond to maintenance concerns and emergencies in a timely, professional manner.
Coordinate with the General Manager and front office staff to ensure clear communication with residents about facility projects and service impacts.
Qualifications
5+ years of experience in facilities management, property maintenance, or construction supervision (HOA or multi‑family residential experience preferred).
Strong knowledge of building systems (HVAC, electrical, plumbing, mechanical) and preventative maintenance best practices.
Experience managing capital improvement projects and working with outside vendors/contractors.
Demonstrated leadership and supervisory skills with the ability to motivate and direct staff.
Strong organizational, time‑management, and communication skills.
Ability to read and interpret technical documents, contracts, and building plans.
Proficiency with maintenance tracking systems and basic computer applications (email, spreadsheets, work order systems).
Availability to respond to after‑hours emergencies as needed.
Certifications & Professional Affiliations
CMCA (Certified Manager of Community Associations) required.
Membership in CAI (Community Associations Institute) and/or CACM (California Association of Community Managers) preferred.
Certified Facility Manager (CFM) through IFMA or equivalent credential preferred.
Additional trade licenses (electrical, plumbing, general contracting) a plus.
Salary: $90,000 – $100,000 Annually.
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Facilities Manager
role at
Pilot Property Management, Inc.
Job Type: Full-time
Seniority Level: Mid-Senior level
Position Overview Woodlake Association, a 990‑unit condominium community spread across 30 acres with extensive amenities, is seeking a highly organized and proactive Facilities Manager. This individual will oversee the maintenance, repair, and capital improvement of all community assets, including buildings, grounds, mechanical systems, recreational facilities, and common areas. The Facilities Manager will play a key role in ensuring that Woodlake remains a safe, attractive, and well‑maintained community for its residents. The Facilities Manager will work closely with the General Manager, Board of Directors, and staff to plan, schedule, and execute projects, supervise vendors, and support a team of in‑house maintenance personnel.
Key Responsibilities
Operations & Maintenance
Oversee daily maintenance operations of buildings, grounds, pools, lake, clubhouse, fitness center, and other amenities.
Ensure compliance with safety standards, building codes, and HOA policies.
Implement preventative maintenance programs for mechanical, electrical, and plumbing systems.
Project Management
Manage capital improvement and repair projects, including balcony repairs, SB326 compliance, lake and pool work, and other large‑scale initiatives.
Solicit and evaluate vendor bids; oversee contractor performance to ensure quality, timeliness, and budget compliance.
Provide regular project updates to the General Manager and Board of Directors.
Team Leadership
Supervise and schedule maintenance staff, providing training, guidance, and performance evaluations.
Promote a culture of teamwork, accountability, and customer service.
Budget & Planning
Assist in developing and managing facilities budgets, including operating and reserve expenditures.
Track inventory, equipment, and supplies to ensure cost‑effective purchasing.
Resident & Staff Relations
Respond to maintenance concerns and emergencies in a timely, professional manner.
Coordinate with the General Manager and front office staff to ensure clear communication with residents about facility projects and service impacts.
Qualifications
5+ years of experience in facilities management, property maintenance, or construction supervision (HOA or multi‑family residential experience preferred).
Strong knowledge of building systems (HVAC, electrical, plumbing, mechanical) and preventative maintenance best practices.
Experience managing capital improvement projects and working with outside vendors/contractors.
Demonstrated leadership and supervisory skills with the ability to motivate and direct staff.
Strong organizational, time‑management, and communication skills.
Ability to read and interpret technical documents, contracts, and building plans.
Proficiency with maintenance tracking systems and basic computer applications (email, spreadsheets, work order systems).
Availability to respond to after‑hours emergencies as needed.
Certifications & Professional Affiliations
CMCA (Certified Manager of Community Associations) required.
Membership in CAI (Community Associations Institute) and/or CACM (California Association of Community Managers) preferred.
Certified Facility Manager (CFM) through IFMA or equivalent credential preferred.
Additional trade licenses (electrical, plumbing, general contracting) a plus.
Salary: $90,000 – $100,000 Annually.
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