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Resolute Management, Inc.

HR Generalist

Resolute Management, Inc., Boston, Massachusetts, us, 02298

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Resolute Management, Inc. is a Third-Party Administrator hired by clients to handle complex environmental, asbestos, and/or latent type insurance claims. We are proud to be an affiliate of the Berkshire Hathaway group of insurance companies and we believe our structure allows our employees to experience the benefits of a large company with a friendly, small company atmosphere. Our headquarters are located in Boston, MA, and we have additional offices located in Chicago, Philadelphia, and Stamford, CT.

POSITION SUMMARY The HR Generalist assists in coordinating, implementing, and supporting programs, processes, and initiatives covering key areas of human resources management. Responsibilities include recruiting and staffing, onboarding, benefits administration, HR policies and procedures, and payroll/time and attendance support. The role also recommends initiatives necessary to achieve organizational objectives.

DUTIES

Manage the end-to-end recruitment process, including preparing job profiles, advertising openings, reviewing applicant résumés, conducting and scheduling interviews, initiating background checks, extending job offers, preparing offer letters, completing new hire paperwork, and coordinating with agencies as required.

Organize and conduct new employee orientations, including all payroll and benefits paperwork. Work with the payroll manager to ensure all required documentation is complete. Follow up with employees as needed to collect missing paperwork and answer outstanding questions.

Administer employee benefits including health, dental, vision, 401(k), FSA, HSA, life insurance, and other voluntary benefit programs, as well as workers’ compensation and educational assistance. Provide excellent customer service to all employees and supply forms and information as needed for benefit changes.

Serve as the employee liaison for all time‑off programs, including holidays, PTO, short‑term disability, long‑term disability, and FMLA/PFML requests. Manage tracking for all time‑off policies to ensure compliance with payroll requirements and company policies.

Assist in the development and implementation of HR policies and procedures, ensuring accurate written policies that are effectively communicated to all employees.

Create, maintain, and update all job descriptions, ensuring compliance with FLSA regulations.

Help foster a positive and collaborative work environment that promotes equal employment opportunity, diversity, equity, inclusion, fairness, consistency in associate treatment, and effective dispute resolution.

Maintain a strong understanding of the overall work environment and workforce and partner with HR management to enhance organizational effectiveness.

Provide employment verifications for current and former employees.

Maintain all employee records and documentation in a secure and confidential manner.

Prepare and provide detailed reports as needed related to recruiting and benefits tracking.

PERFORMANCE REQUIREMENTS

High level of integrity with the ability to keep confidential information secure.

Strong verbal and written communication skills.

Excellent organizational and time‑management skills to oversee multiple projects simultaneously.

Ability to prioritize tasks and work effectively under pressure and time constraints.

Strong attention to detail and the ability to proactively identify problem areas.

Customer‑service oriented, with the ability to partner effectively with all levels of the organization.

EDUCATION

Bachelor’s degree from an accredited college or university required.

PHR certification preferred.

EXPERIENCE

Advanced knowledge of ADP Workforce Now required, particularly in the recruiting, onboarding, benefits, and performance management modules.

Minimum of 2–3 years of experience as an HR Generalist required, including experience in recruiting and benefits administration.

Strong understanding of federal, state, and local labor laws required.

Proficiency in Microsoft Word and Excel, with the ability to independently create reports and presentations.

Job Type: Full-time

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