Howard County Government
Division Chief of Contracts and Security - (Assistant Administrator) - General S
Howard County Government, Baltimore, Maryland, United States
Howard County
Conveniently located in the heart of central Maryland between Baltimore and Washington, Howard County offers the charm of a historic past mixed with the excitement of a cosmopolitan community.
Howard County Government Howard County Government is a leader in innovation, sustainability, and consistently ranked as one of the best places to live and work in the country. In 2025, Howard County Government received a record‑breaking 85 Achievement Awards from the National Association of Counties (NACo) – the highest number of annual NACo awards achieved in the history of the State of Maryland, and the highest number of awards out of any county in the State of Maryland which received a collective 136 awards. NACo is the leading organization representing county‑level government operations. These awards recognize innovative and transformative programs that provide new services for county residents, improve existing programs, upgrade working conditions, and enhance citizen participation and public policymaking.
What are we looking for? We are looking for outstanding individuals to join our team and contribute to excellence in Howard County operations.
What you'll like most about working at Howard County Government
We are committed to workplace excellence in every area of County government.
We have a highly talented, diverse, and inclusive workplace. Your input will not only be heard, but it will be encouraged!
We offer competitive compensation and great benefits including medical, retirement, and wellness programs.
As a member of the Howard County Government team, you'll be helping drive our culture and directly impact what makes us an amazing place to work.
Position Summary This is an advanced professional level administrative and technical position managing the Bureau of Facilities General Services Division with responsibility for the Custodial Services Program, Security Services Program, Contract Development/Administration and multiple administrative functions of the Bureau of Facilities, including bureau level human resource administration.
The position is multi‑faced and requires extensive operational knowledge of building cleaning requirements; building security; staff supervision; contract management; budget development and management; thorough knowledge of services and material requirements for governmental/commercial building operations and the skills and ability to develop detailed scope of work and contract specifications to obtain professional and trades services and materials in support of operational divisions within the Bureau of Facilities, ongoing contract management functions to include continuous spend tracking, renewals and preparation for replacement and rebidding efforts. Thorough knowledge of human resource processes and advanced administrative practices relative to bureau operations.
Class Description Performs advanced administrative work, which may include supervisory responsibilities, under supervision from an administrative superior. As directed, assists in the overall management of the human resources program and directly supervises one or more major functional activities such as benefits and records administration, classification and pay, or recruitment and selection.
The position is multi‑faced and requires extensive operational knowledge of building cleaning requirements; building security; staff supervision; contract management; budget development and management; thorough knowledge of services and material requirements for governmental/commercial building operations and the skills and ability to develop detailed scope of work and contract specifications to obtain professional and trades services and materials in support of operational divisions within the Bureau of Facilities, ongoing contract management functions to include continuous spend tracking, renewals and preparation for replacement and rebidding efforts. Thorough knowledge of human resource processes and advanced administrative practices relative to bureau operations. This position is in the Classified Service, after completion of a probationary period.
Building Cleaning Services
Lead the development, implementation, and ongoing management of comprehensive cleaning service programs for all Howard County owned and operated buildings.
Oversee and manage contracted cleaning operations for routine, non‑routine and specialty cleaning services across County‑owned and leased buildings currently totaling more than one million square feet of space, 95 separate building sites and contracted staff delivering over 140,000 hours annually.
Manage janitorial supply contracts including delivery coordination, supply dispenser installation and change out processes, invoice review and material usage tracking.
Provide oversight and management for contracted building pest control services and window washing services for all County‑owned and leased buildings.
Develop, monitor, and approve annual budget for custodial services, janitorial supplies, pest control, and window washing services.
Building Security Services
Direct and manage the County’s building security program across ten (10) building locations, supervises a Building Security Manager, three (3) Security Zone Leaders, and twenty‑five (25) Building Security Guards including both full‑time employees and contingent staff, delivering more than 50,000 service hours annually.
Evaluate and recommend emerging security technologies, including hardware and software solutions, conduct cost benefit analysts, training planning, and implementation support.
Lead the development and oversight of the Building Security Services program by collaborating with Police, Fire, County Administration and building managers on security and safety policies and procedures.
Coordinate the recruitment, hiring, and long‑term workforce transition efforts to shift from contingent to full‑time security staff.
Develop and manage the building security operating budget.
Bureau Administration / Contract Administration / Human Resources
Develop contract specifications for service and commodity procurements to support the operational needs of the Bureau of Facilities.
Serve as the bureau liaison to the Office of Procurement and Contract Management, coordinating market research, solicitation, evaluation, and contract awards.
Manage bureau initiated contracts, including vendor performance monitoring, spend tracking, change management, and renewals.
Serve as a liaison to Facilities staff and other internal stakeholders regarding contract terms, limitations, and interpretations for approximately 110 active contracts.
Oversee bureau‑level human resources functions including, preparation of personnel action forms, organizational charts, job description creation or revision, and the tracking of vacancies, and associated records management.
Research and evaluate other governmental contracts for piggy‑back opportunities when existing County contracts are not available.
Supervisory Responsibilities Directly supervise the Building Custodial Manager, provide direction, evaluate performance and ensure the goals of the custodial program are established and achieved. Directly supervise the Building Security Manager, provide direction, evaluate performance and ensure the goals of the building security program are established and achieved. Supervise, direct and evaluate performance of administrative staff.
Minimum Required Education / Experience High School diploma or GED and eight (8) years related experience or equivalent combination of education and experience.
Preferred Education, Knowledge, Skills, and Abilities
Bachelor's Degree with major coursework in business or public administration, and four (4) years of progressively responsible work experience; or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired is necessary.
Experience in project management, Facilities Management and/or public sector administration in a managerial capacity.
Excellent communication skills; extensive supervisory experience; budget development/administration background; extensive interviewing and hiring experience and knowledge of human resource practices; intermediate skill level with Microsoft Suite including Word, Excel and PowerPoint.
Physical Demands and Work Environment This is an office position requiring the ability to maneuver in and around such a setting. The position may require walking, bending, stooping, and listing materials up to 25 lbs. The noise level in the work environment is usually quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills, Mathematical Skills, and Reasoning Ability Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write job descriptions, RFP’s, reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
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Howard County Government Howard County Government is a leader in innovation, sustainability, and consistently ranked as one of the best places to live and work in the country. In 2025, Howard County Government received a record‑breaking 85 Achievement Awards from the National Association of Counties (NACo) – the highest number of annual NACo awards achieved in the history of the State of Maryland, and the highest number of awards out of any county in the State of Maryland which received a collective 136 awards. NACo is the leading organization representing county‑level government operations. These awards recognize innovative and transformative programs that provide new services for county residents, improve existing programs, upgrade working conditions, and enhance citizen participation and public policymaking.
What are we looking for? We are looking for outstanding individuals to join our team and contribute to excellence in Howard County operations.
What you'll like most about working at Howard County Government
We are committed to workplace excellence in every area of County government.
We have a highly talented, diverse, and inclusive workplace. Your input will not only be heard, but it will be encouraged!
We offer competitive compensation and great benefits including medical, retirement, and wellness programs.
As a member of the Howard County Government team, you'll be helping drive our culture and directly impact what makes us an amazing place to work.
Position Summary This is an advanced professional level administrative and technical position managing the Bureau of Facilities General Services Division with responsibility for the Custodial Services Program, Security Services Program, Contract Development/Administration and multiple administrative functions of the Bureau of Facilities, including bureau level human resource administration.
The position is multi‑faced and requires extensive operational knowledge of building cleaning requirements; building security; staff supervision; contract management; budget development and management; thorough knowledge of services and material requirements for governmental/commercial building operations and the skills and ability to develop detailed scope of work and contract specifications to obtain professional and trades services and materials in support of operational divisions within the Bureau of Facilities, ongoing contract management functions to include continuous spend tracking, renewals and preparation for replacement and rebidding efforts. Thorough knowledge of human resource processes and advanced administrative practices relative to bureau operations.
Class Description Performs advanced administrative work, which may include supervisory responsibilities, under supervision from an administrative superior. As directed, assists in the overall management of the human resources program and directly supervises one or more major functional activities such as benefits and records administration, classification and pay, or recruitment and selection.
The position is multi‑faced and requires extensive operational knowledge of building cleaning requirements; building security; staff supervision; contract management; budget development and management; thorough knowledge of services and material requirements for governmental/commercial building operations and the skills and ability to develop detailed scope of work and contract specifications to obtain professional and trades services and materials in support of operational divisions within the Bureau of Facilities, ongoing contract management functions to include continuous spend tracking, renewals and preparation for replacement and rebidding efforts. Thorough knowledge of human resource processes and advanced administrative practices relative to bureau operations. This position is in the Classified Service, after completion of a probationary period.
Building Cleaning Services
Lead the development, implementation, and ongoing management of comprehensive cleaning service programs for all Howard County owned and operated buildings.
Oversee and manage contracted cleaning operations for routine, non‑routine and specialty cleaning services across County‑owned and leased buildings currently totaling more than one million square feet of space, 95 separate building sites and contracted staff delivering over 140,000 hours annually.
Manage janitorial supply contracts including delivery coordination, supply dispenser installation and change out processes, invoice review and material usage tracking.
Provide oversight and management for contracted building pest control services and window washing services for all County‑owned and leased buildings.
Develop, monitor, and approve annual budget for custodial services, janitorial supplies, pest control, and window washing services.
Building Security Services
Direct and manage the County’s building security program across ten (10) building locations, supervises a Building Security Manager, three (3) Security Zone Leaders, and twenty‑five (25) Building Security Guards including both full‑time employees and contingent staff, delivering more than 50,000 service hours annually.
Evaluate and recommend emerging security technologies, including hardware and software solutions, conduct cost benefit analysts, training planning, and implementation support.
Lead the development and oversight of the Building Security Services program by collaborating with Police, Fire, County Administration and building managers on security and safety policies and procedures.
Coordinate the recruitment, hiring, and long‑term workforce transition efforts to shift from contingent to full‑time security staff.
Develop and manage the building security operating budget.
Bureau Administration / Contract Administration / Human Resources
Develop contract specifications for service and commodity procurements to support the operational needs of the Bureau of Facilities.
Serve as the bureau liaison to the Office of Procurement and Contract Management, coordinating market research, solicitation, evaluation, and contract awards.
Manage bureau initiated contracts, including vendor performance monitoring, spend tracking, change management, and renewals.
Serve as a liaison to Facilities staff and other internal stakeholders regarding contract terms, limitations, and interpretations for approximately 110 active contracts.
Oversee bureau‑level human resources functions including, preparation of personnel action forms, organizational charts, job description creation or revision, and the tracking of vacancies, and associated records management.
Research and evaluate other governmental contracts for piggy‑back opportunities when existing County contracts are not available.
Supervisory Responsibilities Directly supervise the Building Custodial Manager, provide direction, evaluate performance and ensure the goals of the custodial program are established and achieved. Directly supervise the Building Security Manager, provide direction, evaluate performance and ensure the goals of the building security program are established and achieved. Supervise, direct and evaluate performance of administrative staff.
Minimum Required Education / Experience High School diploma or GED and eight (8) years related experience or equivalent combination of education and experience.
Preferred Education, Knowledge, Skills, and Abilities
Bachelor's Degree with major coursework in business or public administration, and four (4) years of progressively responsible work experience; or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired is necessary.
Experience in project management, Facilities Management and/or public sector administration in a managerial capacity.
Excellent communication skills; extensive supervisory experience; budget development/administration background; extensive interviewing and hiring experience and knowledge of human resource practices; intermediate skill level with Microsoft Suite including Word, Excel and PowerPoint.
Physical Demands and Work Environment This is an office position requiring the ability to maneuver in and around such a setting. The position may require walking, bending, stooping, and listing materials up to 25 lbs. The noise level in the work environment is usually quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills, Mathematical Skills, and Reasoning Ability Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write job descriptions, RFP’s, reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
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