Synchronous Solutions, Inc.
Automation Business Analyst (Remote)
Synchronous Solutions, Inc., Chicago, Illinois, United States, 60290
The RPA Business Analyst works with Automation team and key stakeholders to create automated solutions for the business. The role is a key link between the technical team and the business stakeholders to ensure effective solutions are delivered which drive meaningful and measurable business value.
The role will analyze and document complex business processes (AS-IS and TO-BE) for targeted processes. The candidate would also support the facilitation of discovery sessions across multiple teams and business units and lead the adoption / implementation activities associated with new RPA solutions within the business.
The Business Analyst works with cross-functional teams and business units to understand, challenge, and provide thought leadership on strategy to achieve the company’s goals through business and technology transformation. They identify automation opportunities, define RPA value proposition and re-engineer processes to improve automation potential. This position is 100% remote. Due to the nature of the public sector at this time only
USA citizens
are being staffed.
Job Duties and Responsibilities
Partner with the Business Process Owner(s) to develop a deep end-to-end understanding of processes targeted for automation and outline the impacted processes and business requirements
Engage with cross-functional teams to develop business requirements documentation of the process to be automated in a manner that is understood by the business users and can be shared with Automation Team solution design and development teams
Works with the Automation Team to facilitate the planning and execution of RPA and other Automation projects
Work with Business owners to perform value analysis (ROI) for the processes
Coordinate with the business and the RPA team to identify and provide support for solution designs for production issues and enhancements
Identify scope, benefits, constraints, and risks for RPA and other automation initiatives, capture, and document current state of manual processes
Identify and document best practices for ongoing Automation adoption
Facilitate sessions with stakeholders to drive out requirements
Consider change management implications for implementation of new RPA and automation processes
Deliver key business analysis artifacts, using best practices and tools, for the design, solution, and execution of medium and large projects
Document and diagram the existing environment and dataflows
Gather non-functional requirements such as security, capacity performance and availability
Act as a liaison between business and technical resources
Recommend ‘to-be’ process map designs using Cross-functional flowcharts.
Define configuration specifications and business analysis requirements
Conduct Process diagnostics & opportunity identification
Define requirements, creating user stories (if Agile) or BRD or Disaggregation sheets (for RPA)
Help design, document, and maintain system processes
Creating Business Case and ROI which can be submitted for review and approvals
Essential Knowledge
Strong customer service focus with the proven ability to develop and maintain effective working relationships with team members, stakeholders, and management. Demonstrate strong collaboration across all levels of the organization
Ability to work independently, with limited supervision, whilst participating fully as a member of the Automation team
Effective persuasive communication including the ability to influence SMEs and business stakeholders toward change, automation, and continuous improvement
Knowledge of RPA technologies and AI best practices with process automation and operational excellence
Ability to translate requirements into processes and controls
Strong analytical skills, coupled with a logic, discipline, and structured approach to documentation and procedures
Flexible and dynamic personality
Excellent spoken and written communication. Assertive and confident raising action points with senior individuals
Experience of working on major automation projects
Experience/knowledge of a range of technical platforms and solutions
Work with individuals to understand and build detailed process maps and business requirements documents
Ability to rapidly grasp processes and identify potential RPA and automation solutions
Integrate leading practices on process discovery & mapping into the day-to-day delivery of business requirements documents
Willingness to learn and become an expert in RPA and other Intelligent Automation solutions
3-5 years of experience
supporting business process documentation with business owners and SMEs across multiple geographically disbursed teams
#J-18808-Ljbffr
The role will analyze and document complex business processes (AS-IS and TO-BE) for targeted processes. The candidate would also support the facilitation of discovery sessions across multiple teams and business units and lead the adoption / implementation activities associated with new RPA solutions within the business.
The Business Analyst works with cross-functional teams and business units to understand, challenge, and provide thought leadership on strategy to achieve the company’s goals through business and technology transformation. They identify automation opportunities, define RPA value proposition and re-engineer processes to improve automation potential. This position is 100% remote. Due to the nature of the public sector at this time only
USA citizens
are being staffed.
Job Duties and Responsibilities
Partner with the Business Process Owner(s) to develop a deep end-to-end understanding of processes targeted for automation and outline the impacted processes and business requirements
Engage with cross-functional teams to develop business requirements documentation of the process to be automated in a manner that is understood by the business users and can be shared with Automation Team solution design and development teams
Works with the Automation Team to facilitate the planning and execution of RPA and other Automation projects
Work with Business owners to perform value analysis (ROI) for the processes
Coordinate with the business and the RPA team to identify and provide support for solution designs for production issues and enhancements
Identify scope, benefits, constraints, and risks for RPA and other automation initiatives, capture, and document current state of manual processes
Identify and document best practices for ongoing Automation adoption
Facilitate sessions with stakeholders to drive out requirements
Consider change management implications for implementation of new RPA and automation processes
Deliver key business analysis artifacts, using best practices and tools, for the design, solution, and execution of medium and large projects
Document and diagram the existing environment and dataflows
Gather non-functional requirements such as security, capacity performance and availability
Act as a liaison between business and technical resources
Recommend ‘to-be’ process map designs using Cross-functional flowcharts.
Define configuration specifications and business analysis requirements
Conduct Process diagnostics & opportunity identification
Define requirements, creating user stories (if Agile) or BRD or Disaggregation sheets (for RPA)
Help design, document, and maintain system processes
Creating Business Case and ROI which can be submitted for review and approvals
Essential Knowledge
Strong customer service focus with the proven ability to develop and maintain effective working relationships with team members, stakeholders, and management. Demonstrate strong collaboration across all levels of the organization
Ability to work independently, with limited supervision, whilst participating fully as a member of the Automation team
Effective persuasive communication including the ability to influence SMEs and business stakeholders toward change, automation, and continuous improvement
Knowledge of RPA technologies and AI best practices with process automation and operational excellence
Ability to translate requirements into processes and controls
Strong analytical skills, coupled with a logic, discipline, and structured approach to documentation and procedures
Flexible and dynamic personality
Excellent spoken and written communication. Assertive and confident raising action points with senior individuals
Experience of working on major automation projects
Experience/knowledge of a range of technical platforms and solutions
Work with individuals to understand and build detailed process maps and business requirements documents
Ability to rapidly grasp processes and identify potential RPA and automation solutions
Integrate leading practices on process discovery & mapping into the day-to-day delivery of business requirements documents
Willingness to learn and become an expert in RPA and other Intelligent Automation solutions
3-5 years of experience
supporting business process documentation with business owners and SMEs across multiple geographically disbursed teams
#J-18808-Ljbffr